Technical Product Manager

Ready to build platforms that enable product teams to put AI to work for

millions of guests? We're looking for a Technical Product Manager to partner

with engineering on the roadmap and requirements for IHG’s AI platform. This is

an individual contributor role for someone who thinks in systems, is energized

by ambiguity, and can turn messy technical problems into a clear, prioritized

plan other teams can build on.

Your Day to Day

* Ground the platform roadmap in evidence: dig into usage data and partner with

product teams across IHG to surface AI needs. Then turn findings into

prioritized use case recommendations that balance competing team needs into a

single plan.

* Partner with the AI Platform Engineering team to sanity-check incoming

requests, partner to define what gets built and why, and track initiatives

from kickoff through launch and post-launch outcomes.

* Partner with the platform engineers and enterprise architecture on technical

trade-offs (e.g. data access, security, and how AI tools should work

together) weighing build vs. buy, speed, cost, and scale decisions.

* Tailor the message for the room: technical trade-offs and platform

performance for engineering, adoption and cost impact for executives.

Represent the platform's technical direction in forums across the org on

engineering's behalf as needed.

* Lend supplemental AI product management support to other domain teams when

they need it and your bandwidth allows without taking on ownership of their

roadmap or delaying the platform work you lead.

What We Need From You

* 3-6 years of experience as a Product Manager in a software or tech-first

company. You've worked on AI platforms, machine learning, or data-driven

products. If you've actually shipped one that drove measurable value, even

better.

* Working knowledge of what's running under the hood - cloud platforms like

Google Cloud Platform, APIs, eval frameworks, data pipelines, agent

monitoring tools - enough to have an informed, credible conversation with

engineering about the platform itself.

* The ability to explain how AI works, what its results mean, and where its

limits are, in plain terms that business partners, vendors, leaders, and

teammates can act on.

* A bias toward fast validation, such as testing a quick prototype or prompt

rather than guessing, paired with the judgment to know when something isn't

working and the confidence to change course quickly.

* Command of AI assistants like Copilot, Claude, Rovo or Gemini Enterprise,

along with everyday tools like JIRA, Confluence, and Office 365, to get your

work done efficiently day to day.

Preferred

* Real knowledge of the hotel guest journey — booking through stay, loyalty,

and beyond — with real ideas for where AI can improve the employee

experiences.

* An entrepreneurial mindset: quick to spot AI-tied opportunities, with a track

record of turning them into business value cases that hold up to scrutiny.

* The ability to lead and align people across teams even when they don’t report

to you.

* A working understanding of responsible AI, including bias, privacy,

transparency, and governance, along with the judgment to apply those

principles when they matter most.

Travel - 10%

Location - Our hybrid work structure is an expectation of three (3) days a week

in office. This expectation may be adjusted to evolve with the changing needs of

the business.

#LI-ZY

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re

here to deliver True Hospitality for Good. Making our guests and colleagues feel

welcome, cared for, recognised and respected – wherever they are in the world.

Want to be part of the journey?

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good

on a global scale. With corporate offices and over 6,000 hotel destinations

worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll

experience our unique culture and brilliant colleagues who will support and

inspire you. With a host of corporate opportunities to choose from, wherever you

are on your career journey, and whatever you want to achieve there’s Room for

You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to

drive performance and maintain our relentless focus on growth in order to be the

hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being

together helps us foster a unique sense of belonging that also supports

productivity. That’s why here at IHG, we give our colleagues flexibility and

balance – working in a hybrid way, blending office and remote working

collectively. We recognise that every role is different, that’s why leaders work

with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work

life. These include impressive room discounts across our many properties,

recharge days and volunteering days throughout the year. Through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle,

and workplace. We offer a unique and inclusive culture, where there is always

Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate

difference and encourage colleagues to bring their whole selves to work. IHG

Hotels & Resorts provides equal employment opportunities to applicants and

employees without regards to race, color, religion, sex, sexual orientation,

gender identity, national origin, protected veteran status, disability, or any

other category protected by applicable laws. We promote a culture of trust,

support, and acceptance. Always welcoming different backgrounds, experiences,

and perspectives.