Sr Product Manager - Technical, Digital Acceleration

Are you passionate about the customer experience? Innovating on behalf of

established and emerging Amazon businesses? Amazon Digital Commerce powers

ordering, subscriptions, and device management for Prime, Amazon Video, Music,

Audible, Alexa, and Kindle, amongst other digital businesses. We process

billions of digital purchases every year and enable our digital businesses to

grow their businesses worldwide. We are on a mission to be earth's best provider

of one-time and recurring digital commerce, delivering a seamless and enjoyable

post-purchase customer experience.

As Senior Product Manager - Technical, you will be responsible for the

definition and development of the product roadmap for our digital commerce

systems and subscription management experiences on Amazon. If you are looking

for a highly strategic role with a big business impact, and passionate about

inventing on behalf of our customers, this position is for you.

You will work closely with (Technical) Product Managers, Developers, User

Experience Designers, as well as Senior Business Leaders globally to define new

initiatives and customer experiences, analyze the business and present your

vision. You will conceive and manage various programs driving customers through

the subscription lifecycle and retention funnel. This position is responsible

for owning and developing a clear product roadmap and will enjoy a high amount

of autonomy, with the ability to set strategy and implement a diverse set of

initiatives and projects throughout the year.

Key job responsibilities

- Work closely with leadership and cross-functional teams to develop and deliver

innovative software and services that enable experimentation.

- Work with technical and non-technical stakeholders to understand and improve

product capabilities.

- Analyze customer feedback and usage metrics to identify key pain points.

- Build innovative concepts and successfully champion them through senior

management and stakeholder leadership teams.

- Work successfully across digital businesses to ship new features and add

meaningful customer experience updates.

- Manage bottlenecks, provide escalation management, anticipate and make

trade-offs, balance the business needs versus technical constraints, and

maximize business benefit while building great customer experiences.

- Present confidently to senior management, external clients, and other large

audiences.

- Roll up sleeves as necessary to ensure projects stay on schedule and meet our

high standards of quality.

About the team

Amazon Digital Acceleration powers ordering, subscriptions, and device

management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst

other digital businesses. We process billions of digital purchases every year

and enable our digital businesses to grow their businesses worldwide. We are on

a mission to be earth's best provider of one-time and recurring digital

commerce, delivering a seamless and enjoyable post-purchase customer experience.

Basic

Qualifications

• - 5+ years of end to end product delivery experience
• - Bachelor's degree
• - Experience owning/driving roadmap strategy and definition
• - Experience with feature delivery and tradeoffs of a product
• - Experience contributing to engineering discussions around technology decisions
• and strategy related to a product
• - Experience managing technical products or online services
• - Experience in representing and advocating for a variety of critical customers
• and stakeholders during executive-level prioritization and planning Preferred

Qualifications

• - Experience in building and driving adoption of new tools
• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.
• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.
• The base salary range for this position is listed below. Your Amazon package
• will include sign-on payments and restricted stock units (RSUs). Final
• compensation will be determined based on factors including experience,
• qualifications, and location. Amazon also offers comprehensive benefits
• including health insurance (medical, dental, vision, prescription, Basic Life &
• AD&D insurance and option for Supplemental life plans, EAP, Mental Health
• Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
• Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits
• [https://amazon.jobs/en/benefits].
• USA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually