Head of Product Design

<div class="content-intro"><div><span style="font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>

About Glean

</strong></span></div><div>&nbsp;</div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform.

With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.</span></div><div>&nbsp;</div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At its core, Glean is redefining how enterprises find, use, and act on knowledge.

Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time.

The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.</span></div><div>&nbsp;</div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact.

With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.</span></div><div>&nbsp;</div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done.

You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.</span></div></div><div><p><span style="font-size: 12pt;"><strong>About the role</strong></span></p><p><span style="font-size: 12pt;">Glean is searching for an experienced Product Design leader to develop and grow our product design team, and oversee the design of our product.&nbsp;</span></p><p><span style="font-size: 12pt;">You will grow and manage a diverse group of design managers, product designers, content designers, and user researchers to create the best possible end user experience for Glean customers, and have the time of their careers while doing it.

You’ll lead by example as you facilitate cross-functional collaborations and identify opportunities for the design team to operate more strategically, holistically, and effectively.

You’ll work closely with our Head of Product, Product Engineering, Marketing, Data Science, and other function leaders as you establish a high bar for design execution and a vision for the future of our product.&nbsp;</span></p><h2><span style="font-size: 12pt;">You will</span></h2><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead and grow a team of world-class product designers, researchers, and content designers to consistently execute on company goals and deliver high-quality product to our customers, balancing urgency and keeping a high quality bar.

You should be willing to roll up your sleeves and jump in as necessary to direct the work.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Refine and lead the standard for design processes at Glean.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Mentor and develop the skills, talents, and careers of the designers and design managers on your team, coaching them to success and impact, and establish clear standards for performance and quality.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Collaborate closely with leaders in Product and Engineering to ensure that product areas are both planning well and hitting their metrics.

Be able to flexibly manage bandwidth as needs arise.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Craft a compelling long term design strategy and vision and work closely with other leaders to articulate Glean’s product vision and strategy through design.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Build a thriving, collaborative, safe, and fun culture where designers can do high-quality work and lead in creating the future of AI at work for all knowledge workers in the world.</span></li></ul><h2><span style="font-size: 12pt;"><strong>About</strong> You&nbsp;</span></h2><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;">10+ years of experience successfully coaching and managing performance of teams in Product Design, Content Design or UX Writing, and UX Research.

Preferably you have experience doing that at a high growth or later-stage tech company in B2B, including experience managing managers. You’ve worked at companies with very high design standards.&nbsp;</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">A genuine curiosity about AI and what this means for the future of work, design, interaction patterns, etc.

You’re passionate about AI applications and have tinkered around with them to develop a perspective on them.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">A strong portfolio of product work showcasing exceptional visual and interaction design craft as done by yourself and/or teams you’ve led and influenced that have positively impacted the business.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Hands-on, collaborative, low-ego leader with a high level of ownership and drive, who can think big and dive deep while connecting the dots.

You are comfortable juggling many responsibilities at the same time.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience sourcing, interviewing, hiring, and onboarding for your team, as well as spot promising design talent.&nbsp;</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience with organizational planning and strong leadership experience managing lean teams with multiple priorities.

Bonus if you have experience building distributed teams across time zones (e.g. Palo Alto and Bangalore)</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Consistent track record of effectively managing people, developing talent on your teams, and fostering a healthy design culture for team members to succeed.&nbsp;</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Mastery of the craft of design.

You have a high product quality bar and a strong eye for visual and interaction design, and in-depth knowledge of human-centered design practices, research methodologies, and design tools.

You map product design decisions back to user problems and build deep empathy and understanding for the end user.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong experience partnering with PM, Engineering, and Marketing to drive vision, strategy, and execution to ship impactful products in fast-paced, high growth startup</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent written and verbal communication skills that leverage storytelling to drive alignment at different zoom levels and contexts to leadership, the design team, the company, and more.</span></li><li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience defining and influencing product strategy and an understanding and appreciation for the accurate application of data and metrics in product design</span></li></ul><p><span style="font-size: 12pt;"><strong>Location:</strong></span></p><ul><li style="font-size: 12pt;"><span style="font-size: 12pt;">This role is hybrid (4 days a week in our Mountain View or San Francisco office)</span></li></ul><p><span style="font-size: 12pt;"><strong>Compensation &amp;

Benefits

</strong></span></p><p><span style="font-size: 12pt;">The standard base salary range for this position is $250,000 - $300,000 annually.

Compensation

offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.</span></p><p><span style="font-size: 12pt;">We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals.

When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.</span></p><p><span style="font-size: 12pt;">We’re committed to building and sustaining a diverse, inclusive workplace.

We strive to attract and retain people with a wide range of backgrounds, experiences, and perspectives, and we do not discriminate on the basis of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.</span></p><p><span style="font-size: 12pt;">#LI-HYBRID</span></p></div><div class="content-conclusion"><div>&nbsp;</div><div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>AI-First Mindset at Glean:</strong></span></div><div>&nbsp;</div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. <strong>As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. </strong>Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.</span></div><div>&nbsp;</div><div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Global Data Privacy Notice for Job Candidates and Applicants:</strong></span></div><div>&nbsp;</div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants.

Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our <a href="https://www.glean.com/privacy"><strong>Privacy Policy</strong></a>. By submitting your application, you are agreeing to our use and processing of your data as required.

US applicants and their applications are subject to arbitration of disputes as outlined in our <a href="https://www.glean.com/arbitrationagreement"><strong>Applicant Arbitration Agreement</strong></a>.</span></div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><br>By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the <a href="https://www.glean.com/arbitrationagreement"><strong>Applicant Arbitration Agreement</strong></a>, and I agree to the terms.&nbsp;&nbsp;</span></div></div>