Manager, Platform Product Management

Imagine what you could do here! The people here at Apple don’t just create

products — they build the kind of wonder that’s revolutionized entire

industries. It’s the diversity of those people and their ideas that inspires the

innovation that runs through everything we do, from amazing technology to

industry-leading environmental efforts. At Apple, inclusion is a shared

responsibility, and we work together to foster a culture where everyone belongs

and is inspired to do their best work. Here on the Apple Store Online team, we

are responsible for Apple’s largest store. Our main goal is to deliver a

magical, personal digital experience where customers can shop, buy and learn

everything Apple, wherever they are. Each customer should feel like they are our

only customer and our job is to set the bar for the experience they receive. To

run such an extraordinary store, it takes extraordinary people, and we are

looking for someone to help us do extraordinary things. Apple is looking for an

experienced, dynamic leader of Product and Program Management to join the Apple

Store Online Team. This is a technical role that links between business, design,

and engineering to deliver incredible experiences and products to our customers.

DESCRIPTION

In this role, you will

• lead a high performing team that focuses on products that
• deliver significant commercial value for our organization and support strategic
• Apple initiatives. This role will require significant partnership with teams
• across Apple, including Apple Store Online teams, Finance, Operations,
• Marketing, Marcom, and various Engineering teams. Success in this role will
• include delivering timely and seamless omni-channel experiences for our
• customers.
• MINIMUM QUALIFICATIONS
• 7+ years Product Management and Project/Program Management experience driving
• e-commerce or consumer digital experiences Ability to dive into technical
• details and designs including web technologies, large-scale service
• architectures, and app platforms Ability to communicate effectively, across all
• levels of the organization, including the ability to communicate technical
• concepts to non-technical audiences Proven track record of shipping
• internet-scale services end to end — especially e-commerce platforms — from
• concept through launch and ongoing operation Deep, hands-on technical fluency:
• able to read system designs, evaluate trade-offs, and engage credibly with
• engineers on web technologies, large-scale distributed/service architectures,
• APIs, cloud infrastructure, and data pipelines Working understanding of how
• modern e-commerce platforms are built — including microservices, payment and
• checkout systems, catalog/inventory services, and platform scalability and
• reliability BA/BS in Computer Science or a technical degree, or relevant
• professional experience
• PREFERRED QUALIFICATIONS
• 3+ years managing a team of Product or Technical Program Managers Highly skilled
• at building a strong team culture with a focus on team and individual
• development Track record of developing and delivering multi-year experience and
• capability roadmaps with complex interdependencies Experience using data and
• insights to design customer-facing programs and capabilities globally Experience
• with business analysis, process improvement, and multiple project management
• methodologies Proficiency with new technologies like AI, Deep Learning, and
• their practical applications in digital commerce Ability to challenge
• conventions and debate solutions to identify the best possible outcome for
• customers Practical experience applying AI, machine learning, and deep learning
• to digital commerce — e.g., personalization, search/recommendations, etc.