Solutions Architect, North America Retail Solution Architecture

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers

of all sizes to innovate and expand in the cloud. Our team empowers every

customer to grow by providing tailored service, compelling technology, and

support. We dive deep to understand each customer's unique challenges, from

peak-season scalability to cloud transformation, then craft innovative solutions

that accelerate their success. This customer-first approach is how we built the

world's most adopted cloud. Join us and help us grow.

As a trusted customer advocate, the Solutions Architect will help retail

organizations within the Retail, Restaurants & Consumer Goods (RRCG) vertical

understand best practices around advanced cloud-based solutions, and how to

migrate and modernize existing workloads to the cloud. You will have the

opportunity to help shape and execute a strategy to build mindshare and broad

adoption of AWS.

The ability to connect technology with measurable business value to drive

increased usage of AWS is critical to a Solutions Architect.

Here are some other qualities we are looking for

- At AWS, we have a credo of "Work hard. Have fun. Make history."

In this role,

you will love what you do and instinctively know how to make work fun. You will

be dynamic and creative, and willing to take on any challenge and make a big

impact.

- Enjoy working with large, global retail customers. You will have a passion for

educating, training, designing, and building cloud solutions for some of the

most innovative and demanding retail companies in the world.

- You will enjoy keeping your existing technical skills honed and developing new

ones, from high-availability online and store systems to real-time inventory and

AI-driven personalization, so you can make contributions to deep architecture

discussions.

Key job responsibilities

- Ensure success in building and migrating ecommerce applications, platforms,

and services onto AWS — including commerce engines, digital experience layers,

fulfillment systems, and data pipelines.

- As part of the RRCG account management team, formulate and execute a technical

strategy aligned to the unique growth and transformation goals of East Coast

ecommerce customers.

- Educate customers on the value proposition of AWS for retail and ecommerce

workloads, and participate in deep architectural discussions to ensure solutions

are designed for peak-traffic resilience, cost efficiency, and rapid innovation.

- Conduct one-to-few and one-to-many enablement sessions to transfer knowledge

to ecommerce customers considering or already using AWS — covering topics such

as GenAI-powered personalization, real-time analytics, and cloud-native commerce

architectures.

- Capture and share best-practice knowledge across the AWS Solutions Architect

community, with a focus on ecommerce and retail patterns.

- Author or contribute to AWS customer-facing publications such as whitepapers,

blogs, workshops, and reference architectures tailored to the RRCG vertical.

- Build deep relationships with senior technical stakeholders at East Coast

ecommerce companies to enable them to become cloud advocates and accelerate

their digital transformation.

- Act as a technical liaison between customers, AWS service engineering teams,

and support — advocating for ecommerce-specific product needs and roadmap

priorities.

A day in the life

The Retail, Restaurants & Consumer Goods (RRCG) Solutions Architecture team

partners with some of the most innovative ecommerce and retail companies on the

East Coast. We are builders and trusted advisors with deep expertise across

commerce platforms, supply chain modernization, real-time analytics, and

AI-driven personalization. We celebrate curiosity, share knowledge freely, and

take pride in the impact we deliver for customers and the broader AWS community.

If you're energized by the intersection of technology and commerce, this is the

team for you.

No two days look the same as an RRCG Solutions Architect on the East Coast. Your

morning might start with a customer architecture review, helping a major

retailer design a peak-season scaling strategy on AWS. By midday, you're

collaborating with your account team on a proposal for a D2C brand exploring

AI-driven personalization. Afternoons bring deep-dive whiteboarding sessions,

internal knowledge sharing, or contributing to a retail reference architecture.

You close the day connecting with a senior engineering leader, building the

trust that turns customers into cloud advocates. It's fast, meaningful, and

never boring.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored

affinity groups promote inclusion and empower our people to take pride in what

makes us unique. Our inclusion events foster stronger, more collaborative teams.

Our continual innovation is fueled by the bold ideas, fresh perspectives, and

passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve. Basic

Qualifications

• - 4+ years of design,
• implementation, or consulting in applications and infrastructures experience
• - 4+ years of specific technology domain areas (e.g. software development, cloud
• computing, systems engineering, infrastructure, security, networking, data &
• analytics) experience
• - 2+ years of IT development or implementation/consulting in the software or
• Internet industries experience
• - Knowledge of cloud architecture

Preferred Qualifications

• - Knowledge of AWS
• services
• - Knowledge of software development tools and methodologies
• - Experience working with end user or developer communities
• - Experience working directly in customer implementations
• - Experience writing and publishing technical white papers
• - Experience in the retail sector
• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.
• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.
• The base salary range for this position is listed below. Your Amazon package
• will include sign-on payments and restricted stock units (RSUs). Final
• compensation will be determined based on factors including experience,
• qualifications, and location. Amazon also offers comprehensive benefits
• including health insurance (medical, dental, vision, prescription, Basic Life &
• AD&D insurance and option for Supplemental life plans, EAP, Mental Health
• Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
• Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits
• [https://amazon.jobs/en/benefits].
• USA, TX, Austin - 131,300.00 - 177,600.00 USD annually