Senior Product Manager - Technical, Identity

We are seeking a customer-focused product manager to join our team to build new

trend setting products in the Identity space building CX experiences. This PM

will own end to end delivery of the new service from conception to launch to

ensure we are providing customer obsessed experiences for our customers when

they interact with the product.

This team has a "Work Hard, Have Fun, Make History." attitude. On a typical day,

our product managers might deep dive into metrics to root cause a customer

issue, define and prioritize the roadmap, partner with various partner teams and

stakeholders, consult with the top engineers and designers at Amazon, define and

report business metrics, discuss radical new approaches to building and

operating at scale, the list goes on. You will be surrounded by people who are

incredibly smart, passionate about Identity, and believe that we are only

scratching the surface of what our applications can really do to help customers

everywhere.

Do you want to help define the future of how Amazon customers authenticate on

devices ranging from desktop computers to mobile phones to TVs to cameras and

smart home appliances to Alexa? Can you help Amazon create compelling user

experiences that help our customers rely less on passwords?

Our team is known internally as the Identity Services team. You experience us

every day as a customer when you sign in, forget your password, or Login with

Amazon on a 3P site. We own a highly trafficked part of the customer experience

that is critical to ensuring customers can enjoy various Amazon products like

Retail, Alexa, Echo, Prime Video, and Amazon Pay on various surfaces like

desktop, mobile, and mobile web.

Mentorship and Career Growth

Our team is dedicated to supporting new team members. Our team has a broad mix

of experience levels and Amazon tenures, and we're building an environment that

celebrates knowledge sharing and mentorship. Our PMs truly enjoy mentoring and

on-boarding new team members through one-on-one mentoring and thorough, but

kind, doc reviews. We care about your career growth. We take your career goals

and objectives into account when deciding ownership areas for team members -

that helps each team member develop into a better-rounded PM and enable them to

take on more complex features and services in the future.

Key job responsibilities

1. Product strategy and direction: Continually assess the needs of customers,

market trends, competitive opportunities and threats in defining and evolving

the Identity and Authentication product strategy in your area of product

ownership. Define both long term strategy and short term plans to achieve the

product vision and deliver business results. You will also contribute to the

overall business and marketing strategy in your area of focus.

2. Roadmap Planning: Ensure consistent execution of product lifecycle processes

from concept to launch. Provide value-based prioritization of product

development initiatives to ensure maximum ROI. Deliver world-class innovation in

features, usability and product performance in consistent cadence of releases.

Manage a cross-functional process for prioritizing, delivering and launching

major product releases.

3.

Requirements

• Definition: Develop comprehensive product plans, define the
• competitive arena, and establish the objectives, strategies, and actions
• required to achieve business goals. Produce high quality requirements documents
• and effectively prioritize and manage the scope of each product launch to
• deliver key capabilities. Write user stories to communicate customer needs in an
• Agile development environment. Work closely with Legal on regulations and
• compliance requirements.
• 4. Stakeholder Engagement: Partnering with Directors, VPs, partner teams, and
• stakeholders across the company to lead and influence new product initiatives.
• 5. Product Roll-out: Monitor key performance metrics to ensure product
• performance and identify optimization opportunities. Basic

Qualifications

• - 5+
• years of product or program management, product marketing, business development
• or technology experience
• - Bachelor's degree
• - Experience with feature delivery and tradeoffs of a product
• - Experience owning/driving roadmap strategy and definition
• - Experience with end to end product delivery
• - Experience contributing to engineering discussions around technology decisions
• and strategy related to a product
• - Experience managing technical products or online services
• - Experience in representing and advocating for a variety of critical customers
• and stakeholders during executive-level prioritization and planning Preferred

Qualifications

• - Experience in using analytical tools, such as Tableau,
• Qlikview, QuickSight
• - Experience in building and driving adoption of new tools
• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.
• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.
• The base salary range for this position is listed below. Your Amazon package
• will include sign-on payments and restricted stock units (RSUs). Final
• compensation will be determined based on factors including experience,
• qualifications, and location. Amazon also offers comprehensive benefits
• including health insurance (medical, dental, vision, prescription, Basic Life &
• AD&D insurance and option for Supplemental life plans, EAP, Mental Health
• Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
• Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits
• [https://amazon.jobs/en/benefits].
• USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually