About the role
What will you do at Staples?
Staples is business to business. You’re what binds us together.
Our eCommerce team delivers customer-centric site experiences to position
Staples as a digital selling platform of choice. Our team ensures that our
mobile, desktop, and app platforms deliver the digital experience that our
customers expect. We do this through customer insights, analytics, and testing
to build a strong innovation pipeline for the future and to bring products and
solutions to market seamlessly. We utilize online merchandising and campaigns
executed by both humans and automated tools to convert new and returning website
visitors into customers. We work end-to-end with our sales, merchandising,
finance, logistics, marketing, and technology teams to provide a world-class,
holistic digital experience, growing profitable results in a fun and rewarding
work environment. We are inclusive, customer-obsessed, and are looking for
well-rounded professionals with strong eCommerce business acumen to join our
team.
The Product Manager plays a critical role in shaping the future of our eCommerce
platforms. This individual is responsible for leveraging customer insights,
analytics, and market trends to define and prioritize product backlogs, ensuring
our mobile, desktop and app platforms deliver exceptional digital experiences.
This role collaborates closely with engineering teams to bring innovative
products and solutions to market, driving growth and enhancing customer
satisfaction.
What You’ll Be Doing:
* Collaborate with leadership to define the product vision and align it with
the overarching business and digital strategy.
* Own the product backlog, meticulously managing and prioritizing user stories,
bugs and tasks based on strategic business goals, customer value, and team
capacity.
* Serve as the key point of contact between the development team and
stakeholders.
* Craft detailed user stories and acceptance criteria to guide the development
process.
* Champion a mindset of continuous improvement, encouraging the team to
experiment with new ideas and approaches to solve customer problems.
What You Bring To The Table:
* Strong analytical and problem-solving skills, with the ability to make
data-driven decisions.
* Excellent communication and interpersonal skills, capable of working
effectively with technical and non-technical teams.
* Agile and adaptable, with a proactive approach to addressing challenges and
seizing opportunities.
* Leadership and mentorship capabilities, with a passion for fostering team
growth and development.
* Strong understanding of product catalog operations, including syndication,
item setup, item health monitoring, catalog data quality, and optimizing
time-to-live for new products. Strong understanding and application of the
content supply chain – feed management/Syndigo/Salsify/3P Catalogs.
* Ability to diagnose catalog issues using analytics and documentation,
identifying opportunities to streamline catalog publishing, per-channel
syndication, and data flow across systems.
* Experience collaborating with merchandising, vendors, engineering, and
leadership to maintain catalog accuracy, streamline workflows, and ensure
alignment across the item lifecycle.
What’s needed- Basic
Qualifications
- * Bachelor's degree in Business, Technology, a related field, or equivalent
- work experience.
- * 5+ years of related experience in product management, with a focus on
- eCommerce or digital products.
- * Manage the end-to-end lifecycle of digital products from conception through
- development, launch, and iteration
- * Comprehensive understanding and practical application of Agile methodologies,
- tools, and systems
- What’s needed-
Preferred Qualifications
- * Master’s degree in a related field
- * Professional certifications in Agile methodologies (e.g., Certified Scrum
- Master (CSM), SAFe Agilist, or PMI Agile Certified Practitioner (PMI-ACP)) or
- product management certifications (e.g., AIPMM Certified Product Manager)
- * Experience in the specific industry (e.g. B2B, supply chain, office supplies)
- * Experience supporting catalog replatforming, cloud migration, or
- modernization of legacy catalog systems. This will include content
- syndication partners (ex. Salsify, Syndigo) and setting a vision to simplify
- catalog publishing operations across internal and external destination.
- * Background using catalog performance metrics (data completeness, activation
- speed, GTIN/metadata integrity, content readiness) to drive revenue-impacting
- improvements.
- * Demonstrated ability to create clear catalog workflow documentation, process
- maps, and cross-team standards to support scalability and operational
- excellence.
- We Offer:
- * Inclusive culture with associate-led Business Resource Groups
- * 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating
- holiday)
- * Online and Retail Discounts, Company Match 401(k), Physical and Mental Health
- Wellness programs, and more!
- #LI-MR1
- The salary range represents the expected compensation for this role at the time
- of posting. The specific base pay may be influenced by a variety of factors to
- include the candidate's experience, skill set, education, geography, business
- considerations, and internal equity. In addition to base pay, this role may be
- eligible for bonuses, or other forms of variable compensation.
- Staples is an Equal Opportunity Employer. All qualified applicants will receive
- consideration for employment without regard to race, color, religion, sex,
- gender identity, sexual orientation, age, national origin, protected veteran
- status, disability, or any other basis protected by federal, state, or local
- law.
Which skills does this role require?
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