Network Operations Engineer

Qube Research & Technologies (QRT) is a global quantitative and systematic

investment manager, operating in all liquid asset classes across the world. We

are a technology- and data-driven group implementing a scientific approach to

investing. Combining data, research, technology, and trading expertise has

shaped our collaborative mindset, which enables us to solve the most complex

challenges. QRT’s culture of innovation continuously drives our ambition to

deliver high-quality returns for our investors.

The Network Operations team is part of QRT’s global infrastructure function and

ensures the stability and reliability of the firm’s global network. The team

provides 24/7 operational support, covering monitoring, incident triage, and

troubleshooting across a diverse set of environments including low-latency

trading, high-performance computing, and global WAN technologies.

Your Future Role within QRT

* Ensuring the smooth and efficient operation of the QRT Network in Trading,

High Performance Compute, WAN, and other environments.

* Using modern monitoring techniques and tooling to detect and react to

incidents, ensuring a fast response within the target SLA.

* Provide initial triage of incidents reported by internal teams or detected

through monitoring tooling.

* Support and assist SMEs and vendor support teams through deeper and high

priority incidents through to resolution.

* Owning end-to-end hardware failure process, collaborating with vendors to

obtain replacement parts and put into operation.

* Drive proactively detection of potential incidents using monitoring tooling

and trend analysis.

* Perform operational BAU changes during out of hours change windows such as,

ACL updates, port configurations…etc

* Reporting service outages to connectivity providers, working for fast

resolution and post outage RFO reports.

* Create and update documentation such as diagrams, knowledge articles, how-to

guide…etc with aim to reduce time to resolve.

* Review service performance for connectivity providers and vendors to find and

improve sub-performing areas for improvement.

* Running post incident reviews finding opportunities to improve the

availability and reliability of our infrastructure.

Your Present Skillset

* CCNA Certified and/or Degree in relevant subject area at 2:1 or above.

* Experience in an operational support team

* Experience using Cisco, Arista, Corvil products

* Strong troubleshooting skills of network infrastructure and collaborating

with vendor support teams when required to perform deep investigation.

* Knowledge of network technologies (i.e. BGP, Multicast, TCP/IP, VXLAN,

General Routing/Switching, etc.)

* Prior usage of NMS tools (i.e. Solarwinds, Zabbix, Grafana, Prometheus,

etc.)

* Experience with analysis/troubleshooting tooling (i.e. Wireshark,

Splunk, PromQL., etc.)

* Informed on industry trends and emerging technologies to ensure our

automation and practices remains cutting-edge.

* Experience of service management tooling (i.e. Jira, ServiceNow, etc.)

Base salary range for this position is $150,000 to $200,000 per year.

QRT Total Compensation includes discretionary performance-based bonuses and a

competitive benefits package.