Sr. Platform Engineer, Endpoint (Hybrid - Seattle, WA)

Job Description

A Senior Engineer is a key member of the Nordstrom Technology

organization, applying engineering principles to design, build, and maintain

technology products and solutions that drive amazing customer and employee

experiences. As a Senior Engineer on the Productivity and Collaboration team,

you will own the end-to-end lifecycle of client endpoint platforms (Windows

client and server operating systems, macOS, mobile devices, and virtual desktop

infrastructure) including securing, configuring, and automating these

environments through expert scripting and tooling. You will act as a subject

matter expert and technical leader, driving endpoint reliability, security

posture, and productivity improvements across Nordstrom. You bring deep hands-on

expertise with Microsoft and Apple endpoint management platforms, along with

experience managing Intune-enrolled mobile devices and virtual desktop

environments, and strong scripting and automation skills that allow you to build

scalable, repeatable solutions rather than one-off fixes. A day in the life...

Endpoint Management & Configuration Design, build, and maintain configurations

for Windows client and server operating systems, macOS, mobile, and virtual

desktop endpoint platforms Develop and maintain device configuration profiles,

compliance policies, and conditional access rules in Microsoft Intune and

MECM/SCCM Deploy and maintain Virtual Desktop Infrastructure (VDI) environments,

including management of VM images, user profile configurations, and the

supporting platforms that maintain the health and operation of those

environments Own the deployment pipeline for operating system images,

application packaging, and patch management across all client endpoint platforms

Architect and implement MDM/UEM solutions that enforce security baselines while

preserving end-user productivity Lead endpoint hardening initiatives including

CIS benchmark alignment, zero-trust policy enforcement, and certificate

lifecycle management Vulnerability Remediation Partner with the Security team to

triage, prioritize, and remediate endpoint vulnerabilities across the Windows,

macOS, mobile, and virtual desktop fleet in accordance with SLA targets Develop

and maintain automated remediation scripts and Intune remediation packages to

detect and resolve CVEs, misconfigurations, and compliance gaps at scale without

manual intervention Operate and tune endpoint detection tooling to maintain

continuous visibility into the vulnerability posture of the fleet Track

remediation progress, report on vulnerability metrics and trends, and drive

closure of open findings through coordination with application owners Scripting

& Automation Write robust PowerShell, Python, or Bash scripts to automate

endpoint provisioning, compliance remediation, VDI image management, software

deployment, and configuration drift detection Build and maintain automation

pipelines for endpoint lifecycle events (enrollment, reconfiguration,

decommission) using Intune Graph API, MECM task sequences, and CI/CD tooling

Develop scripts and tools that surface endpoint health telemetry into monitoring

platforms such as New Relic Maintain code in source control (GitHub), apply code

review practices, and document automation libraries for team reuse Identify

manual, repetitive operational tasks and replace them with reliable, tested

automation Technical Leadership & Collaboration Serve as the team’s subject

matter expert for Windows, macOS, and mobile endpoint platforms Drive end-user

experience goals and ongoing productivity improvement initiatives across the

endpoint fleet Lead incident resolution, cross-functional troubleshooting, and

root cause analysis for complex endpoint issues; engage vendors where

appropriate Partner with the team’s manager and program manager to define and

execute team vision and roadmaps Write and contribute to project plans,

runbooks, and team documentation Collaborate with Security, Networking, and

Application teams to ensure endpoints meet compliance and access control

requirements Provide mentorship and technical coaching to team members on

endpoint engineering best practices Participate in an on-call rotation as needed

You own this if you have... 6+ years of experience with end-user computing

technologies within a complex organization, including development,

implementation, and support Expert hands-on experience managing Windows client

and server operating systems at scale using Microsoft Endpoint Configuration

Manager (MECM/SCCM) Experience managing macOS, including configuration profiles,

compliance policies, and software distribution Experience deploying and managing

Virtual Desktop Infrastructure (VDI) platforms, including image lifecycle

management and the supporting infrastructure (e.g., Azure Virtual Desktop)

Expert experience managing Intune-enrolled mobile devices (Android, iOS),

including device enrollment, configuration, app protection policies, and

conditional access Expert proficiency writing PowerShell scripts for endpoint

automation, remediation, and reporting; proficiency in Python or Bash is a

strong plus Deep knowledge of Microsoft Intune (device compliance, configuration

profiles, app deployment) and MECM/SCCM (task sequences, collections, software

update management) Strong experience with Microsoft identity and infrastructure

technologies including Azure AD, Active Directory, GPO, and DNS Understanding of

source version control systems (GitHub) for managing scripts and

configuration-as-code Familiarity with industry-standard monitoring and

observability tools (New Relic) Understanding of security protocols, standards,

and endpoint security controls (e.g., BitLocker, MDM compliance policies,

conditional access) Ability to translate complex technical endpoint challenges

into clear business impact and actionable solutions Comfortable working in an

agile environment, meeting deadlines in a fast-paced, constantly evolving

technology landscape Demonstrated ability to guide and oversee end-to-end

feature delivery and implementation Passion for continuous improvement, always

looking to eliminate toil and improve reliability through automation Ability to

quickly learn new technologies and adopt new tools as the endpoint ecosystem

evolves

Preferred Qualifications

• Experience with Zebra device management tools,
• Android Enterprise enrollment workflows, and iOS/iPadOS device management via
• Intune Experience integrating endpoint telemetry into monitoring platforms (New
• Relic) Experience with hybrid cloud infrastructure (Azure/AWS) and endpoint
• management in cloud-joined or hybrid-joined scenarios Experience with
• application packaging formats (MSI, MSIX, APK) and enterprise software
• distribution best practices Experience with VDI health monitoring and
• operational tooling to maintain performance and availability of virtual desktop
• environments Exposure to ITSM platforms (ServiceNow, Jira) for change management
• and incident workflows Experience with web service integrations and REST APIs
• (e.g., Microsoft Graph API for Intune automation) #LI-Hybrid Pay Range Details
• The pay range(s) below has been provided in compliance with state specific laws.
• Pay ranges may be different for other locations. Pay offers are dependent on the
• location, as well as job-related knowledge, skills, and experience. $142,000.00
• - $220,500.00 Annual We’ve got you covered… Our employees are our most important
• asset and that’s reflected in our benefits. Nordstrom is proud to offer a
• variety of benefits to support employees and their families, including:
• Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and
• Disability Merchandise Discount and EAP Resources This position may be eligible
• for performance-based incentives/bonuses.

Benefits

include 401k,

medical/vision/dental/life/disability insurance options, PTO accruals, Holidays,

and more. Eligibility requirements may apply based on location, job level,

classification, and length of employment. Learn more in the Nordstrom Benefits

Overview by copying and pasting the following URL into your browser:

https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf A few more important

points... The job posting highlights the most critical responsibilities and

requirements of the job. It’s not all-inclusive. There may be additional duties,

responsibilities and qualifications for this job. For Los Angeles or San

Francisco applicants: Nordstrom is required to inform you that we conduct

background checks after conditional offer and consider qualified applicants with

criminal histories in a manner consistent with legal requirements per Los

Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

For

additional state and location specific notices, please refer to the Legal

Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should

contact the nearest Nordstrom location, which can be identified at

www.nordstrom.com. Please be mindful that there may be legal notices and

requirements related to this job posting that are specific to your state. Review

the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom

employees: To apply, log into Workday, click the Careers button and then click

Find Jobs. Nordstrom keeps job postings open for at least one day after the

posting date. © 2026 Nordstrom, Inc About Us We’re a fast-moving fashion company

that started as a shoe store in 1901. This heritage of service is the foundation

we’re building on as we provide convenience and true connection for our

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