About the role

What will you do at Nordstrom?

Job Description

Nordstrom is reimagining how millions of customers discover products and brands, and we're looking for a Senior Product Manager to help lead that shift.

We are looking for a passionate and strategic AI/ML Senior Product Manager to join the Discovery Product Management team, responsible for how millions of Nordstrom customers search, browse, navigate, and find products and brands they love at Nordstrom.

This is a senior role on a team operating at the frontier of AI in commerce. You'll work across Engineering, Data Science, and Design to deliver industry-leading solutions, lead through ambiguity, influence across the organization, and raise the bar for the product managers around you.

A Day in the Life...

Product strategy and roadmap: Define and drive the roadmap for AI/ML-powered discovery experiences, aligning business goals with Nordstrom's broader digital product strategy. Decide where to invest to help customers find what they want faster, and what they'll love before they know to ask for it.

AI-native discovery: Partner cross-functionally with Engineering, Design, and Data Science to craft delightful experiences at the intersection of user experience, ML, and AI.

Customer insights: Partner with UX research, analytics, and merchandising to understand shopper intent and behavior. Translate that insight into discovery experiences that serves both the customer and the business.

Experimentation and measurement: Design, run, and read A/B tests, and use the results to drive investment decisions across your portfolio. Bring rigor to how we measure AI-driven experiences, where the right signals aren't always obvious.

Product execution and delivery: Write user stories, acceptance criteria, and requirements for AI/ML discovery features and improvements. Own launch plans including UAT, communication, change management, and post-launch validation, and drive day-to-day progress with engineering through backlog management, agile ceremonies, and release planning.

You Own This If You Have…

5-8 years of product management experience with demonstrated progression of scope and impact

Track record in AI/ML products leading search, recommendations, or other AI/ML-powered products ideally at scale, for consumer products (e-commerce a plus).

Technical fluency: strong understanding of AI/ML product development and ability to credibly partner with engineers and data scientists.

Strong fluency with experimentation and analytics to drive product decisions.

Excellence at working with both technical and non-technical stakeholders, influencing at senior levels through clear, persuasive communication.

Demonstrated ability to lead through ambiguity and set direction across teams.

Bachelor’s degree in Business, Math, Engineering, Computer Science, or equivalent experience

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$142,000.00 - $220,500.00 Annual

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses.

Benefits

include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Which skills does this role require?

Product ManagementSearch and RecommendationsA/B TestingData AnalyticsAgile MethodologyBacklog ManagementStakeholder ManagementUser Experience DesignProduct StrategyRoadmap PlanningUser Story WritingMachine LearningE-commerceProduct RoadmapDiscoverySearchRecommendationsUATAgileUser StoriesData ScienceUX ResearchRetailProduct ExecutionUser Research

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