Network Security Engineer

Network Security Engineer

Hybrid Work Schedule

Buffalo, NY

Merchants Insurance Group is a leading Property and Casualty Insurer in the

Northeast and is looking for an experienced Network Security Engineer for our

Information Technology team to join our Corporate Headquarters located in

Buffalo, New York.

The Network Security Engineer will become part of a dedicated Information

Technology team focusing on the overall security and operation of the network to

include reviewing and recommending cost effective, efficient and secure transfer

of voice and data communications to and from the infrastructure.

Merchants Insurance Group is rated A- (Excellent) with a stable outlook by A.M.

Best and is consistently recognized as a top employer and high-performing

organization. Recent honors include:

* Best Places to Work in Western New York (Buffalo Business First, 2023–2026)

* Fast Track Company (2019–2025) and Top Private Company (2019–2025)

* Ward’s 50® top-performing property-casualty insurer (2021–2024)

* Ivans Spark Award for Innovation (2024–2025)

* Named to Newsweek and Statista’s America’s Most Reliable Companies list

(2025), ranked among the top 300 of 1,500 B2B organizations evaluated

We offer a hybrid work schedule, requiring two full days per week in the office,

with flexibility to work remotely or in office the remaining days. This model

supports collaboration while providing flexibility and work-life balance.

Essential Duties and Responsibilities include, but are not limited to:

* Responsible for Level 2 help desk service by troubleshooting network and

telecom problems with quick and appropriate resolution, identifying root

cause and coordinating with vendors for outside support if necessary.

* Provides analysis and monitoring of network infrastructure.

* Responsible for installing and managing networking and voice equipment

including but not limited to VoIP systems, Routers, Firewalls, Switches, and

any other security devices necessary to guarantee the security of our

environments.

* Responsible for performing active network monitoring, security scans,

performance tests, capacity planning, historical trends and baseline

statistics.

* Maintains security updates.

Qualifications

• & Skills:
• * Qualified candidates will have a 4 year degree or equivalent work related
• experience.
• * 5 years progressive experience in telecommunications field maintaining medium
• to large infrastructure, switches, routers, VoIP.
• * Ability to plan and prioritize tasks and coordinate installations.
• * Network knowledge of Cisco routers, Cisco ASA, Cisco Firepower, Cisco
• switches, Cisco CUCM, RADIUS, network security or equivalents.
• * Strong organizational and time management skills.
• * Excellent verbal and written communication skills.
• Merchants Insurance Group Pay information:
• Merchants Insurance Group offers a competitive pay scale. The estimated salary
• for this role ranges from $75,000 - $95,000 based on leveling and geography,
• along with an equity component and a comprehensive benefits package. This range
• is merely an estimate; actual compensation may deviate from this range based on
• skills, experience and qualifications.
• Merchants Insurance Group

Benefits

* Welcoming and positive work environment.

* Flexible work arrangements, including flex scheduling and summer hours.

* Hybrid work schedule. The Hybrid work schedule will require two full days per

week in the office, with the option of working the remaining days per week at

home or in the office.

* Generous paid time off package.

* Full

Benefits

Health, Dental, Vision, Life Insurance, Short Term Disability,

401(k) employer match amount is 100% up to 6% of your annual contributions.

You are immediately 100% vested in the employer match dollars.

* Outstanding company bonus program.

* Tuition Reimbursement.

And many more exciting company benefits!!

Merchants Insurance Group is an equal opportunity employer. All qualified

applicants will receive consideration for employment without regard to race,

color, religion, sex, sexual orientation, gender identity, national origin,

disability or veteran status. Merchants Insurance Group supports a safe

workplace through pre-employment background screenings.