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MaxanaPay

data opportunity

Payments Product Manager (LATAM, Remote)

Own the end-to-end payments platform with a focus on improving rebill recovery and initial authorization rates. Drive the roadmap, manage vendor SLAs, and handle resolution for payment-related failures.

Puerto Rico, United StatesremoteCONTRACTOR

Posted

About the role

What will you do at MaxanaPay?

Payments Product Manager (LATAM, Remote)

Our client, a high-growth consumer subscription company, is hiring a Payments Product Manager to own their payments platform end to end. This is not a greenfield build. You inherit a modern stack — a first-party payments microservice, a payment orchestration layer routing across processors, BNPL, automated dunning, and a self-serve analytics layer — plus a dedicated engineering scrum team.

Your job is to push it forward.

Two priorities define the first six months. First, rebill recovery: a meaningful share of subscription rebills fail, and too many of those customers churn for payment reasons, not product reasons. You'll audit the dunning stack, evaluate vendors, and decide whether to optimize, switch, or layer.

Second, initial auth rate: routing optimization, network tokenization, express checkout, and continuous experimentation at the checkout layer.

In a given week you'll write a spec, pull your own numbers out of the data warehouse, negotiate a vendor SLA, and present findings to the CFO. There is no payments ops team behind you. When something breaks, you drive resolution.

You set the roadmap, you ship, you measure.

5+ years in payments product or payments program management, subscription or e-commerce

Hands-on experience with payment orchestration platforms and multi-MID routing

Dunning and recovery expertise: retry logic, involuntary churn metrics, vendor evaluation

Data self-sufficiency in modern BI tools — you don't wait on an analyst

Demonstrated AI-native workflow: you actually use LLM and agentic tools in your product work today. This is a minimum qualification, not a preference.

Comfortable owning chargebacks, fraud posture, and regulatory compliance context

Remote, based in Latin America; overlap with US Eastern business hours required

Fully remote

Full-time contract via Maxana (long-term engagement)

Compensation

$6,000–7,500 USD/month depending on experience

Which skills does this role require?

Payments Product ManagementData AnalysisChargeback ManagementSubscription ManagementProduct ManagementLATAMBNPLMicroservicesLLMsProduct StrategyA/B TestingAgile

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