About the role
What will you do at JPMorganChase?
Bring your expertise to shape and enhance the journey of products from inception
to our customers' hands. Mentor a dedicated team and lead key activities across
the product life cycle, turning challenges into opportunities for continuous
value and delivery.
As a Product Delivery Director in Commercial & Investment Banking operations
team, you will drive execution of complex, cross-functional AI and automation
initiatives—from early discovery to production launch and scaled rollout. You
are highly technical (ideally ex-engineer/researcher/data scientist) with
experience building production systems, and you can translate product vision
into executable plans, remove roadblocks, and hold stakeholders accountable in a
large, regulated banking environment. You will also set up and mature this new
Technical Project Management function, including operating mechanisms, progress
reporting, and communication rhythms.
Job responsibilities
* Convert product plans into project plans with clear scope, milestones,
owners, and timelines.
* Own delivery cadence: daily/weekly execution check-ins, action tracking, and
reporting into product operating mechanisms.
* Drive clear communication: coordinate progress updates, status narratives,
dependency/risk readouts, and decision logs across stakeholders and
leadership.
* Identify, manage, and resolve cross-team dependencies and risks; escalate
decisively to protect timelines.
* Drive execution toward target dates; empowered to demand deliverables and
decisions from stakeholders.
* Coordinate build-to-launch activities: integration, testing/validation, user
feedback, approvals, and rollout plans.
* Stand up and mature the TPM function: define ways of working,
templates/rituals, governance, and metrics that improve delivery
predictability.
* Directs principal activities across the end-to-end product delivery journey
including intake, dependency management, release management, product
operationalization, delivery feasibility decision-making, and product
performance reporting, while highlighting opportunities to improve
efficiencies and functional coordination
* Owns the change management framework across functional partners and ensures
adherence to the firm’s risk, controls, compliance, and regulatory
requirements
* Maintains a high level of visibility over product timelines and dependencies
while monitoring blockers, ensuring adequate resourcing, and liaising with
stakeholders and functional partners
* Coaches and mentors the product delivery team on best practices through
collaborative discussions on resource management, dependency management, and
deployment techniques to improve efficiencies
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise delivering products, projects,
or technology applications
* Extensive experience leading operational management and change readiness
* Experience in enterprise-wide release and deployment processes and strategies
* Advanced knowledge of the product development life cycle, technical design,
and data analytics
* Degree in Computer Science/Engineering (or equivalent practical
experience).
* Significant experience leading complex technical delivery across multiple
teams
* Prior hands-on experience building production systems (software, platform,
research engineering, or data science).
* Strong technical fluency in system architecture, cloud/infrastructure, and
AI-enabled applications (e.g., LLMs, RAG, agentic workflows,
evaluation/monitoring).
* Strong stakeholder management, written/verbal communication, and execution
discipline; experience in regulated enterprises.
* Proficiency with Agile/Scrum and delivery tooling (e.g., Jira).
Preferred qualifications, capabilities, and skills
* Recognized thought leader within a related field
* Advanced degree (MS/PhD).
* Experience delivering AI-driven programs in banking/financial services or
similarly regulated industries.
* Track record taking prototypes to production at scale and operating
effectively in ambiguity.
JPMorganChase, one of the oldest financial institutions, offers innovative
financial solutions to millions of consumers, small businesses and many of the
world’s most prominent corporate, institutional and government clients under the
J.P. Morgan and Chase brands. Our history spans over 200 years and today we are
a leader in investment banking, consumer and small business banking, commercial
banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined
based on the role, experience, skill set and location. Those in eligible roles
may receive commission-based pay and/or discretionary incentive compensation,
paid in the form of cash and/or forfeitable equity, awarded in recognition of
individual achievements and contributions. We also offer a range of benefits and
programs to meet employee needs, based on eligibility. These benefits include
comprehensive health care coverage, on-site health and wellness centers, a
retirement savings plan, backup childcare, tuition reimbursement, mental health
support, financial coaching and more. Additional details about total
compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including
Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking,
markets, securities services and payments. Corporations, governments and
institutions throughout the world entrust us with their business in more than
100 countries. The Commercial & Investment Bank provides strategic advice,
raises capital, manages risk and extends liquidity in markets around the world.
Which skills does this role require?
Make your next move
Build a shortlist and prepare
Identify the requirements you can demonstrate, then choose examples from your work to discuss with the hiring team.
- Build a focused shortlist before you applyCompare role requirements with your experience and give each application a clear reason.
- Practice explaining your experience in an interviewRehearse your answers before meeting the hiring team.
Other roles to compare
Review the responsibilities and requirements before adding an opening to your shortlist.
Technical Product Manager – Publication Sales
ANAB - ANSI National Accreditation Board · New York, New York, United States
Technical Product Manager
ADP · Alpharetta, Georgia, United States
Technical Product Manager - Advertising Solutions
T-Mobile · New York, New York, United States
Product Manager Insurance Services
Southland Steel Fabricators, Inc. · New Orleans, Louisiana, United States
AI Principal Product Manager - Technical, Amazon Customer Service
Amazon · Seattle, Washington, United States
Sr. Product Manager Technical - AI and Automation, Amazon Music
Amazon · Redmond, Washington, United States
Role information can change. Confirm current details on the original application page.
