About the role
What will you do at JPMorganChase?
As a Principal Technical Program Manager in Corporate Technology, you will lead
complex, multi-functional technology projects and programs that will impact
experiences for multiple groups across the firm, including clients, employees,
and stakeholders. Your advanced analytical reasoning and adaptability skills
will enable you to break down business, technical, and operational objectives
into manageable tasks, while navigating through ambiguity and driving change.
With demonstrated technical fluency, you will effectively manage resources,
budgets, and cross-functional teams to deliver innovative solutions that align
with the firm's strategic goals. Your exceptional communication and influencing
abilities will foster productive relationships with stakeholders, ensuring
alignment and effective risk management. In this pivotal role, you will
contribute to the development of new policies and processes, shaping the future
of our technology landscape.
The Chief of Staff (COS) will serve as a strategic partner and trusted advisor
to the CDAS leadership team in driving operational excellence, strategic
initiatives, and organizational effectiveness. The Chief of Staff will play a
key role in coordinating cross-functional activities, managing priorities, and
ensuring alignment across the CDAS organization.
Job responsibilities
* Develop and implement strategic technical program plans, aligning with
organizational goals and cross-functional collaboration.
* Support the Head of CDAS in developing, communicating, and executing
strategic plans and priorities. Track progress against key initiatives and
ensure timely delivery of objectives.
* Oversee day-to-day operations, including resource allocation, project
tracking, and process improvement. Identify and address operational
bottlenecks to enhance team efficiency.
* Prepare briefing materials, presentations, and reports for senior leadership
meetings. Facilitate decision-making by providing relevant data, insights,
and recommendations.
* Act as a liaison between the Head of CDAS and internal/external stakeholders,
ensuring clear communication and follow-up on action items.
* Lead or support key projects and programs, ensuring alignment with
organizational goals. Monitor project milestones, risks, and dependencies.
* Ensure adherence to governance frameworks, compliance standards, and risk
management practices within the technology organization.
* Drive initiatives to foster a positive, inclusive, and high-performing team
culture. Organize team communications, events, and recognition programs.
* Support change management efforts related to technology transformation,
process enhancements, and organizational restructuring.
Required qualifications, capabilities, and skills
* 7+ years of experience or equivalent expertise in technical program
management, leading complex technology projects and programs in large
organizations.
* Proven experience in a Chief of Staff, program management, or technology
leadership role.
* Strong understanding of compliance, risk, and regulatory requirements in a
technology context.
* Excellent organizational, communication, and interpersonal skills.
* Ability to manage multiple priorities in a fast-paced environment.
* Demonstrated ability to influence and collaborate across all levels of the
organization.
* Advanced analytical reasoning skills, applying critical thinking and
problem-solving techniques to break down business, technical, and operational
objectives.
* Proven ability in leading through change, managing dependencies, and
controlling change in high-pressure, shifting environments.
* Advanced expertise in stakeholder management, establishing productive
relationships, and driving beneficial outcomes aligned with firm objectives.
* Familiarity with data management practices, including data governance, data
lineage, etc., and modern patterns such as lakehouse and data mesh.
* Champion the adoption of AI/ML tools and apply them to CoS and PM workflows
driving measurable productivity gains and establishing governance for
responsible use approved solutions.
JPMorganChase, one of the oldest financial institutions, offers innovative
financial solutions to millions of consumers, small businesses and many of the
world’s most prominent corporate, institutional and government clients under the
J.P. Morgan and Chase brands. Our history spans over 200 years and today we are
a leader in investment banking, consumer and small business banking, commercial
banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined
based on the role, experience, skill set and location. Those in eligible roles
may receive commission-based pay and/or discretionary incentive compensation,
paid in the form of cash and/or forfeitable equity, awarded in recognition of
individual achievements and contributions. We also offer a range of benefits and
programs to meet employee needs, based on eligibility. These benefits include
comprehensive health care coverage, on-site health and wellness centers, a
retirement savings plan, backup childcare, tuition reimbursement, mental health
support, financial coaching and more. Additional details about total
compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including
Disability/Veterans
Our Corporate Technology team relies on smart, driven people like you to develop
applications and provide tech support for all our corporate functions across our
network. Your efforts will touch lives all over the financial spectrum and
across all our divisions: Global Finance, Corporate Treasury, Risk Management,
Human Resources, Compliance, Legal, and within the Corporate Administrative
Office. You’ll be part of a team specifically built to meet and exceed our
evolving technology needs, as well as our technology controls agenda.
Which skills does this role require?
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