Production Database Administrator - Global Banking & Payments Production Services

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.

We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.

Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

LOB

Description

Works LOB operates and manages AIT 6819 (Works Payment Manager) and AIT 63845 (Global Card Access) for Bank of America Large Commercial Card. The application infrastructure is externally hosted in third-party colocation data centers (in Austin TX and Smyrna GA) which are outside the Bank-managed domains and network. The systems are isolated for PCI compliance and other contractual reasons, and independently supported by Bank technical staff aligned under APS&E (Application Production Services & Engineering).

The "Works" team is relatively small, self-sufficient, and self-contained by having its own Database administrators, Windows and Linux sysadmins, IT-Security and Network engineers, plus its own Development and Testing teams.

Job Description

This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation.

Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

Responsibilities

• Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose Develops software solutions to address manual and repeatable work or inefficient processes Conducts on-site evaluations of third-party products being considered for firm adoption Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains Managerial

Responsibilities

• This position may also have responsibilities for managing associates.
• At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.
• Required

Qualifications

• 10+ years recent MS-SQL Server DBA experience Experience with Bank of America processes Experience with database performance tuning and optimization Backup and restore processes including log shipping Experience working with Windows Clusters Experience writing T-SQL stored procedures and queries Desired

Qualifications

• Prefer experience with Foglight, Litespeed, & Aspera PCI and/or SOC1 audits This role would suit someone with experience in the Enterprise DBA team.
• Skills: Analytical Thinking Application Development Automation Production Support Risk Management Adaptability Business Acumen DevOps Practices Solution Delivery Process Solution Design Architecture Collaboration Innovative Thinking Stakeholder Management Technical Strategy Development Shift: 1st shift (United States of America) Hours Per Week: 40 Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.
• Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.
• Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1.
• Determine the job or types of jobs you want to do and research their responsibilities and qualifications.
• 2.
• Think about why you can do the job and make a list of your skills that are relative to the job.
• 3.
• Identify experiences or accomplishments that show your proficiency in the skills required for the job.
• 4.
• Summarize your abilities, accomplishments and skills into a brief, concise document.
• Considerations when writing a resume • Do be brief.
• Resumes should be 1-2 pages in length.
• • Do be upbeat and active in your wording.
• • Do emphasize what you have done clearly and concretely.
• • Do be neat and well organized.
• • Do have others proofread and critique your resume.
• Spell check.
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• • Do use high quality, white or light colored 8½ x 11 paper.
• Use a laser printer if possible.
• • Don't be dishonest, always tell the truth about yourself in the most flattering light.
• • Don't include salary history or requirements.
• • Don't include references.
• • Don't include accomplishments that do not support your professional goals.
• • Don't include anything that isn't relevant.
• (For example, don't mention your fondness for swimming unless you want to work on the water.)
• • Don't use italics, underlining, shadows or other fancy treatments.
• Seven steps to a successful interview 1.
• Anticipate –Put yourself in the interviewer's position.
• What do you believe the interviewer is most interested in?
• Why do you think you have been invited to interview?
• 2.
• Research –What are the primary functions of the line of business?
• What are the success factors for the job?
• Is there a job description available?
• 3.
• Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments.
• Match them to what you know about the job.
• Consider which ones you should highlight.
• 4.
• Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.
• 5.
• Prepare Questions – Interviewing is a two-way street.
• By asking thoughtful questions, you communicate your interest and learn a lot about the job.
• Choose two or three questions to ask your interviewer.
• Avoid asking a lot of questions about vacation time or breaks.
• 6.
• Practice – It may seem awkward, but it is the best way to come across well in an interview.
• Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.
• 7.
• Follow-up – Send a brief follow-up letter to the interviewer.
• Keep in mind that the many job searchers will not send a follow-up letter.
• Sending one can become a competitive advantage.
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