About the role

What will you do at Amazon?

At Amazon Key, we are on a mission to empower customers to easily manage access

to their homes and businesses. As part of the Amazon Devices and Ring

organization, we invent new devices, software, and services to solve critical

access problems for our B2C and B2B customers.

We are seeking a hands-on, AI first Sr Product Manager - Tech who is passionate

about building hardware products from the ground up — with a strong emphasis on

design, quality, performance, and customer satisfaction. This is not a

coordination role; you will be in the craft of building — writing specs, making

prototype, making architectural trade-off decisions, defining AI-powered

experiences, shipping product alongside engineers, defining and tracking metrics

and results. You will lead product development and business for consumer- and/or

business-facing products globally, spanning hardware, firmware, and software.

Amazon Key operates with a startup mentality — small teams, high ownership, fast

iteration, and ambitious goals. We move quickly, make decisions with incomplete

information, and expect our PMs to be builders first. If you thrive in

ambiguity, bias toward action over process, and want to shape products that

reach millions of customers — this is the role for you.

This role is inherently cross-functional. You will work closely with hardware

and software engineering, design, operations, finance, legal, business

development, sales, marketing, finance and executive teams to: 1) bring products

to market, 2) develop and grow business opportunities, and 3) enhance our

existing products and features. A successful candidate will be highly

analytical, resourceful, customer-focused, and will have a proven track record

of shipping products end-to-end and delivering measurable business outcomes in a

fast-paced, high-autonomy environment.

Key job responsibilities

- Own the definition, design, development, and launch of hardware and software

products that delight customers — hands-on, from concept to ship

- Lead the development of product strategy and vision supported by internal and

external analysis, including AI-native and agentic AI experiences

- Define creative, high-quality, simple product roadmaps and make crisp

prioritization decisions

- Write detailed business requirements, user stories, and technical

specifications that engineering teams can build from directly

- Rapidly prototype solutions independently — create mocks, wireframes, or basic

functioning prototypes without waiting for engineering or design resources

- Partner deeply with software and hardware engineering teams daily —

participate in design reviews, make trade-off calls, and unblock delivery

- Manage backlog prioritization and trade-offs among customer feedback, business

opportunities, performance, and operational load

- Proactively identify and resolve strategic and technical issues that may

impair the team's ability to meet goals

- Drive measurable business outcomes — define success metrics, track results,

and iterate based on data

A day in the life

You lead product development for our products from the ground up, and lead

hardware, firmware, and software verticals. You partner with product leaders,

engineering, legal, privacy, marketing and more to deliver delightful customer

experiences. You will own the features end to end and anticipate customer needs

and plan for future features and improvements. You will advocate for customer

experience and maintain strong ownership over customer experience.

Working with a rapidly growing team, you will quickly adapt to new developments

and invent and simplify as we take on ambitious growth goals for our org! We

need builders who move fast and deliver results

About the team

At Amazon Key - Ring, we are on a mission to empower customers to easily manage

access to their homes and businesses. As part of the Amazon Devices and Ring

organization, we invent new devices, software, and services to solve critical

access problems for our B2C and B2B customers. Learn more at: ring.com Basic

Qualifications

- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions
and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers
and stakeholders during executive-level prioritization and planning Preferred

Qualifications

- Experience in using analytical tools, such as Tableau,
Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package
will include sign-on payments and restricted stock units (RSUs). Final
compensation will be determined based on factors including experience,
qualifications, and location. Amazon also offers comprehensive benefits
including health insurance (medical, dental, vision, prescription, Basic Life &
AD&D insurance and option for Supplemental life plans, EAP, Mental Health
Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits
[https://amazon.jobs/en/benefits].
USA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually

Which skills does this role require?

Product managementHardware developmentSoftware developmentFirmware developmentAI-native experiencesProduct strategyRoadmap definitionTechnical specificationsPrototypingCross-functional leadershipData analysisPrioritizationCustomer satisfactionBusiness developmentAgile methodologyProduct ManagerAmazon KeyHardwareSoftwareFirmwareAIAgentic AIB2CB2BProduct RoadmapBusiness RequirementsUser StoriesTechnical SpecificationsCross-functionalProduct StrategyMetricsData AnalysisEngineeringDesignOperationsBusiness DevelopmentMarketing

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