Product Manager, Travel Technology

Own the product strategy for the technology powering corporate travel across

500,000+ Amazon employees in 64 countries — defining what gets built, making

build-vs-buy calls, and shipping features that directly improve how Amazonians

travel. You'll drive the roadmap with third-party technology partners, turn

customer pain points into product requirements, and measure success through

self-service adoption and platform health metrics at a scale few travel programs

can match.

Key job responsibilities

- Define product requirements for travel platform capabilities that improve

self-service, reduce support contacts, and eliminate manual processes.

- Own and drive the product roadmap with third-party technology partners:

prioritize feature requests, facilitate deep-dive sessions, make trade-off

decisions, and hold partners accountable to commitments and SLAs.

- Define, track, and report program-level success metrics (self-service rates,

adoption, platform health, cost-to-serve) to measure product impact and drive

prioritization.

- Drive platform migration and automation initiatives, informing build-vs-buy

decisions and coordinating phased rollouts, stakeholder communication, and

deprecation of legacy processes.

- Identify and resolve cross-functional blockers by partnering with internal

teams (category management, customer care, customer engagement, data) and

external vendor engineering and product teams.

- Collaborate with engineering teams to translate product vision into technical

solutions, contributing to technology decisions and integration strategy.

- Produce data-driven narratives for leadership reviews (MBRs, QBRs),

translating product performance into business impact and strategic

recommendations.

- Anticipate bottlenecks, make trade-offs, and balance employee experience

against technical and resource constraints.

- Write compelling requirements documents, strategy narratives, and business

cases that contribute to executive alignment and cross-organizational

decision-making.

A day in the life

You review platform health dashboards and adoption metrics, identifying what

shipped, what's working, and what needs iteration. You spend time with your

technology partners pressure-testing requirements and debating which features

will move the needle most for travelers. You synthesize competing inputs —

customer pain points, operational cost drivers, partner constraints — into a

clear prioritization call, then align stakeholders on the path forward. You end

the day checking adoption data from last month's release, turning what you learn

into next sprint's input. You build first, then let the data tell you what to

build next.

About the team

Amazon Travel & Events exists to make every business trip seamless, safe, and

cost-effective for over 500,000 employees across 64 countries. Our Technology &

Data Solutions team designs the platforms and data capabilities that let

employees plan, book, and manage travel with as little effort as possible. We

partner across Amazon's enterprise to improve the employee experience, reduce

programme costs, strengthen duty of care, and advance sustainability goals.

We're a small, high-impact team — a mix of builders, analysts, and domain

experts united by one principle: make it easy. Basic

Qualifications

• - 3+ years
• of product management experience
• - Experience managing technical products or online services
• - Experience in product, program, or project management in leading
• cross-functional teams in delivery of major new products or services Preferred

Qualifications

• - Knowledge of SQL and VBA at an advanced level
• - Experience building and analyzing cost/benefit scenarios and business cases
• and communicating results throughout the organization
• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.
• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.
• The base salary range for this position is listed below. Your Amazon package
• will include sign-on payments and restricted stock units (RSUs). Final
• compensation will be determined based on factors including experience,
• qualifications, and location. Amazon also offers comprehensive benefits
• including health insurance (medical, dental, vision, prescription, Basic Life &
• AD&D insurance and option for Supplemental life plans, EAP, Mental Health
• Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
• Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits
• [https://amazon.jobs/en/benefits].
• USA, WA, Seattle - 116,300.00 - 160,000.00 USD annually