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Alpharun

engineering opportunity

Applied AI Solutions Engineer

Own the full customer journey from partnering with Account Executives to win deals through implementation and deployment of AI agents. Act as the technical lead for customer relationships and provide a feedback loop to the product team.

San Francisco, California, United StatesonsiteFULL_TIME

Posted

About the role

What will you do at Alpharun?

WHO WE ARE

Alpharun is an applied AI company helping enterprise leaders in mortgage,

insurance, and healthcare industries. Our platform turns the behaviors of top

sellers into AI Playbooks, coaches every rep against those standards, and

deploys autonomous voice agents to execute repeatable workflows.

Under the hood, Alpharun is a performance platform with a growing suite of

agents. A playbook agent that analyzes call recordings and scores them against a

customer's standards, a signals agent that extracts and applies metadata to

every call, an automation agent that fires notifications the moment a call

matches a prompt, a voice agent that executes live workflows end to end, and a

training roleplay agent that lets reps rehearse against realistic scenarios.

THE ROLE

As an Applied AI Solutions Engineer, you'll report to the Head of AI Solutions &

Success and own the full customer journey, from partnering with Account

Executives to win enterprise deals, through implementation and deployment, and

into the continued success and expansion of every agent we put into production.

You'll deploy, configure, and tune all of these agents for the customers you

own.

This is a high-leverage role for someone who wants to build a transformative

product alongside customers, not simply inherit a playbook. You'll develop deep

expertise in our customers' businesses and systems, and you'll be the technical

center of gravity for the relationship and the feedback loop back into our

product. In a single week you might scope a new integration, configure a signals

agent, build a voice agent, wire up an automation flow, run a customer demo,

write a one-pager, and lead a hands-on training. This role is not built for

someone who wants to stay in one lane. If that reads as a great week rather than

a draining one, we should talk.

WHY YOU SHOULD JOIN

* Team: We're a tight-knit, ambitious team working together in our San

Francisco office five days a week. Our founders, Paul and Henry Dornier, are

twins and second-time founders who previously sold their first company before

leading product, engineering, and marketing teams at Front.

* Rapid growth: Revenue growth has grown over 10x in the past 6 months.

* Category-defining product: You'll build and deploy at the intersection of AI,

revenue performance, workforce enablement, and customer-experience

automation.

* Ownership: As an early member of the solutions team, you'll have meaningful

influence over our customers' success, our product roadmap, and the company

we build.

*

Compensation

is structured as on-target earnings (OTE) with an

80/20 base to variable split. The variable portion is tied to the revenue

performance of the company, so the majority of your pay is stable while your

upside grows directly with Alpharun.

This role is intense but immensely rewarding, ideal for someone with exceptional

ambition, a bias toward action, real technical range, and a desire to build an

enduring enterprise company.

WE’LL BE MOST EXCITED IF YOU HAVE

* 4 to 6 years in a technical, customer-facing role such as Solutions or Sales

Engineer, Forward Deployed Engineer, Solutions Architect, technical CSM, PM,

or founder, where you personally owned enterprise deployments from first demo

through signed contract to live in production.

* A habit of building your own leverage. You've written Claude skills, internal

tools, or automations that made your team dramatically faster, because you

saw the bottleneck and removed it without being asked.

* Hands-on technical range. You've stood up integrations across telephony and

CRM systems, wired up APIs and webhooks, and shipped prompt-engineered agents

that held up under real production volume.

* The instinct to turn a vague customer requirement into a working deployment.

You can sit in a room, extract the real problem behind the stated one, and

leave with something you can build.

* Customer-facing communication that lands. You've written the one-pager,

readout, or business case that an executive actually used to make a decision.

* The range to earn trust with a skeptical engineer and a CRO in the same

afternoon, and to partner closely with an Account Executive to win the deal.

* Deep curiosity about AI and the ability to become fluent in a technical,

rapidly evolving product.

We've already found product-market fit. Now we're pouring gasoline on the fire,

and this is one of the most important hires in how we scale.

We're looking for builders who are obsessed with delivering customer value,

resourceful enough to make progress without a clear roadmap, and eager to own

outcomes end to end. Some of that shows up as experience and some of it shows up

as raw potential, and we care about both. If that sounds like you, we want to

hear from you.

Which skills does this role require?

Solutions EngineeringSales EngineeringEnterprise DeploymentPrompt EngineeringAPI IntegrationWebhook ConfigurationCRM IntegrationTelephony SystemsCustomer Relationship ManagementTechnical CommunicationProduct ScopingAI Agent ConfigurationApplied AIAI PlaybooksAutonomous Voice AgentsClaudeCRMTelephonyAPIsWebhooksEnterprise SoftwareRevenue PerformanceWorkforce EnablementCustomer Experience AutomationSaaSTechnical SolutionsProduct Strategy

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Role information can change. Confirm current details on the original application page.

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