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Create an enhanced user interface for Amazon Wishlist to test the hypothesis that users who share a larger number of wishlists contribute to higher revenue.

Approach / Explanation

This question prompts you to enhance the user interface (UI) of Amazon's Wishlist, based on the premise that users who share more wishlists contribute to higher revenue. It's essential to focus on designing a UI that promotes sharing while ensuring it remains user-friendly. Think about the reasons users might want to share additional wishlists and how this could lead to increased revenue for Amazon. To effectively address this question, consider the following aspects: Analyze the current UI to determine what functions well and what needs improvement. Pinpoint potential obstacles or areas that could be enhanced to facilitate sharing. Propose any new features or adjustments and explain how they would motivate users to share more wishlists. Illustrate how these modifications support the idea that increased sharing correlates with higher revenue.

Suggested Answer

The current Amazon Wishlist interface is quite simple and user-friendly, allowing for easy item discovery and addition. However, the option to share this wishlist is not very prominent. To improve the sharing experience, we could make the "Share" button more visible by placing it in a more prominent location, such as next to the "Add to Cart" button. This could involve using bolder colors or increasing the button size to naturally draw users' attention. Additionally, incorporating popular social media share buttons (like those for Facebook and Twitter) could motivate users to share their wishlists on these platforms. This would broaden the wishlist's exposure, likely leading to more purchases of the listed items. Another potential strategy is to incentivize sharing by implementing a referral program. Amazon could offer users a small commission or discount for any purchases made from their shared wishlist. These enhancements would not only encourage more users to share their wishlists, thereby boosting Amazon's brand visibility, but could also lead to an increase in purchases and, consequently, revenue.

Alternative Answer

Upon examining the Amazon Wishlist interface, it is clear that sharing is not a key component of the user's experience. To create a design that fosters sharing, we must incorporate features that motivate users to share their wishlists. One significant enhancement could be the inclusion of personalized and interactive sharing messages. When users click the "Share" button, they should have access to customizable messages or templates, which would make the sharing experience more engaging. Additionally, a "collaborative" wishlist could be implemented, allowing users to create a shared wishlist and invite others to contribute items. This would be beneficial in various contexts, such as gift-giving, party planning, corporate purchases, and more. Moreover, incorporating a feature that allows users to schedule reminders for sharing their wishlist during special occasions like birthdays, holidays, or paydays could be advantageous. This would help keep the wishlist relevant and enhance the likelihood of generating sales from these shares. In summary, by emphasizing sharing as a valuable action and making it more personalized and collaborative, we can motivate users to share more frequently. This approach could expand the audience and consequently increase sales, directly benefiting Amazon's revenue.

Question Details

Difficulty & Category

Medium
product design

Companies

Asana

Product

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