Sr. Staff Site Reliability Engineer-Federal, Security Clearance

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more

agile, efficient, resilient, and secure. As an AI-forward enterprise, we are

constantly pushing the envelope, leveraging the world’s largest security data

lake to power our cloud-native Zero Trust Exchange platform. This innovation

protects our customers from cyberattacks and data loss by securely connecting

users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results.

We say, impact over activity. We seek innovators who actively use AI to amplify

their impact and who thrive in an environment where we leverage intelligent

systems to stay ahead of evolving threats. We believe in transparency and value

constructive, honest debate—we’re focused on getting to the best ideas, faster.

We build high-performing teams that can make an impact quickly and with high

quality. To do this, we are building a culture of execution centered on customer

obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re

enabled to do your best work and embrace your potential. If you’re driven by

purpose, thrive on solving complex challenges, and want to be part of the team

that’s helping to secure the AI age, we invite you to bring your talents to

Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Sr. Staff Site Reliability Engineer (Federal) to join our

team. This is a fully onsite role based in Crystal City, Virginia, reporting to

the Manager, Site Reliability Engineering in the Government Cloud department.

You will join the team responsible for building the world’s largest cloud

security platform, enabling organizations worldwide to harness speed and

agility. In this critical role, you will maintain our commitment to security by

managing operations within classified environments, ensuring our multitenant

architecture remains the leader in cloud security.

What you’ll do (Role Expectations)

* Manage operational tasks for products in US Government classified

environments, including deployments, on-call duties, incident management, and

participation in regular deployment syncs

* Oversee all cloud infrastructure components such as AWS, private cloud

environments, containers, and VMs to ensure stability and scalability

* Develop scripts, containerized services, and monitoring mechanisms to

automate operations tasks and minimize service disruption

* Build new and enhance existing services within classified environments while

driving DevOps best practices through documentation and escalation management

* Provide 24x7 coverage including night and holiday shifts within a SCIF

environment to support critical government missions

Who You Are

• (Success Profile)
• * You thrive in ambiguity. You're comfortable building the path as you walk it.
• You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but
• as the raw material to build something meaningful.
• * You act like an owner. Your passion for the mission fuels your bias for
• action. You operate with integrity because you genuinely care about the
• outcome. True ownership involves leveraging dynamic range: the ability to
• navigate seamlessly between high-level strategy and hands-on execution.
• * You are a problem-solver. You love running towards the challenges because you
• are laser-focused on finding the solution, knowing that solving the hard
• problems delivers the biggest impact.
• * You are a high-trust collaborator. You are ambitious for the team, not just
• yourself. You embrace our challenge culture by giving and receiving ongoing
• feedback—knowing that candor delivered with clarity and respect is the truest
• form of teamwork and the fastest way to earn trust.
• * You are a learner. You have a true growth mindset and are obsessed with your
• own development, actively seeking feedback to become a better partner and a
• stronger teammate. You love what you do and you do it with purpose.
• What We’re Looking for (Minimum Qualifications)
• * Foundational understanding of AI/ML technologies and experience leveraging,
• securing, or positioning AI-driven solutions to optimize outcomes within your
• functional domain
• * This position requires an active US Government Secret security clearance.
• Maintenance of this clearance is a condition of continued employment
• * Bachelor’s degree in Computer Science or a related field with 7+ years of
• Site Reliability Engineering experience in both Operations and Engineering
• environments
• * Proficiency in Linux administration, network troubleshooting, and automation
• tools like Ansible and Terraform
• * Strong technical skills in Python coding, container-based architectures
• including AWS ECS and Kubernetes, and experience in monitoring activities
• such as vulnerability scanning, patch management, and reporting
• What Will Make You Stand Out (Preferred Qualifications)
• * Experience deploying or managing AI-driven observability and AIOps solutions
• for predictive anomaly detection and automated incident response within cloud
• infrastructure
• * Experience working within air-gapped and classified environments managing
• monthly monitoring programs
• * Familiarity with High/Moderate FedRAMP authorization levels and compliance
• requirements, possession of Information Assurance Technician Level 2
• certification, or Top Secret security clearance
• #LI-Onsite #LI-YC2
• Zscaler’s salary ranges are benchmarked and are determined by role and level.
• The range displayed on each job posting reflects the minimum and maximum target
• for new hire salaries for the position across all US locations and could be
• higher or lower based on a multitude of factors, including job-related skills,
• experience, and relevant education or training.
• The base salary range listed for this full-time position excludes commission/
• bonus/ equity (if applicable) + benefits.
• Base Pay Range
• $140,000—$200,000 USD
• At Zscaler, we are committed to building a team that reflects the communities we
• serve and the customers we work with. We foster an inclusive environment that
• values all backgrounds and perspectives, emphasizing collaboration and
• belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits

program is one of the most important ways we support our employees.

Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse

needs of our employees and their families throughout their life stages,

including:

* Various health plans

* Time off plans for vacation and sick time

* Parental leave options

* Retirement options

* Education reimbursement

* In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here

[https://www.zscaler.com/candidate-resource-hub].

By applying for this role, you adhere to applicable laws, regulations, and

Zscaler policies, including those related to security and privacy standards and

guidelines.

Zscaler is committed to providing equal employment opportunities to all

individuals. We strive to create a workplace where employees are treated with

respect and have the chance to succeed. All qualified applicants will be

considered for employment without regard to race, color, religion, sex

(including pregnancy or related medical conditions), age, national origin,

sexual orientation, gender identity or expression, genetic information,

disability status, protected veteran status, or any other characteristic

protected by federal, state, or local laws. See more information by clicking on

the Know Your Rights: Workplace Discrimination is Illegal

[https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf]link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency

rules.

Zscaler is committed to providing reasonable support (called accommodations or

adjustments) in our recruiting processes for candidates who are differently

abled, have long term conditions, mental health conditions or sincerely held

religious beliefs, or who are neurodivergent or require pregnancy-related

support.