Senior Services Account Executive at Yammer

About the role

What will you do at Yammer?

Accelerate Growth - Identify, qualify, lead, manage, and close strategic industry cloud opportunities prioritizing customer business value and outcomes. - Engage customers early for on-time contract renewals, draft proposals, coordinate discounts, and up-sell enhanced support options. - Proactively build and maintain deep knowledge of customer business, trends, and industry challenges. Strong partnership with AE, CSAM and SSP roles. Ability to embed services insights into planning and execution.

Language - Japanese (Fluent) / English (Business). This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. * Bachelor's Degree in Business, Information Technology, or related field 6-10+ years Consultative Sales experience in commercial or public sector or equivalent experience Proven ability to co-create transformation plans with AEs, CSAMs, and SSPs.

Experience in quota retirement through AE-led Account Plans and CSAM-led Customer Success Plans. Familiarity with large/complex cloud deal planning, consumption forecasting, and milestone execution. Ability to land consulting engagements, secure renewals, and grow services deals.

Customer Engagement & Planning Skilled in account planning orchestration, including long-term visioning and 3-horizon roadmaps. Ability to lead Quarterly Business Reviews, executive sponsor engagement, and customer governance. Technical & AI Fluency Comfortable engaging across all sales stages.

Capable of aligning services to AI transformation goals and technical strategy.

Which skills does this role require?

Product Strategy

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