Customer Success Account Mgmt at Yammer

About the role

What will you do at Yammer?

Build and maintain strong relationships with customer stakeholders and executive leaders. Develop and execute customer success plans aligned to business objectives. Monitor customer health, identify risks, and provide strategic and technical guidance.

Bachelor's degree in Business, IT, Computer Science, or a related field. 6+ years of experience in Customer Success, Solution Delivery, Consulting, Program Management, or a similar customer-facing role. Experience working with enterprise customers and cloud technologies. Strong stakeholder management and customer engagement skills. 10+ years of experience in Customer Success, Solution Delivery, Consulting, or Program Management. 5+ years of experience within the Oil & Gas industry.

ITIL, PMP, Prosci, or similar professional certifications.

Make your next move

Build a shortlist and prepare

Identify the requirements you can demonstrate, then choose examples from your work to discuss with the hiring team.

Build a focused shortlist before you applyCompare role requirements with your experience and give each application a clear reason.
Practice explaining your experience in an interviewRehearse your answers before meeting the hiring team.

Review the responsibilities and requirements before adding an opening to your shortlist.