About the role
What will you do at Wizard?
ABOUT WIZARD AI
At Wizard AI, we’re building the top-performing AI Shopping Agent that delivers
the best products from across the web with unmatched accuracy, quality, and
trust. Our ML models power the core of our platform, and we’re looking for a
Senior Machine Learning Engineer to own how they run in production reliably,
efficiently, and at scale.
THE ROLE
As a Senior ML Engineer on our Inference Platform, you’ll own the end-to-end
lifecycle of production ML serving systems from model packaging and deployment
to monitoring, optimization, and scaling. This is not a traditional MLOps role
focused solely on pipelines and tooling. You’ll be responsible for the inference
infrastructure powering a live conversational shopping agent, operating multiple
specialized serving engines under real-world production load.
You’ll own critical decisions around serving architecture, performance,
reliability, and scalability, working closely with ML Engineers, Data teams,
Product, and DevOps to ensure models move seamlessly from experimentation into
high-performance production systems.
WHAT YOU'LL DO
* Own and evolve our multi-engine inference platform, supporting a variety of
model types and serving requirements.
* Build and improve production ML pipelines — taking models from
experimentation to reliable, high-throughput serving.
* Define and implement model versioning, rollout, rollback, and lifecycle
management strategies that ensure reproducibility and operational
reliability.
* Define and enforce serving-layer SLAs, including latency, availability, GPU
utilization, Time-to-First-Token (TTFT), and Inter-Token Latency (ITL).
* Build observability, monitoring, alerting, and operational tooling for
production inference systems.
* Apply software engineering best practices, including testing, CI/CD
integration, and reproducibility across ML workflows.
* Optimize inference performance through efficient resource utilization,
hardware-aware serving strategies, and cost-conscious infrastructure design.
* Ensure ML serving systems are secure, scalable, and operationally resilient.
* Partner with ML, Data, Product, and DevOps teams to turn ideas into
production systems, driving the technical decisions on serving and scale.
WHAT WE'RE LOOKING FOR
* Bachelor's or Master's degree in Computer Science, Data Science, Engineering,
or a related field, or equivalent practical experience.
* 5–8+ years of experience in Software Engineering, ML Engineering, Platform
Engineering, or Infrastructure Engineering, with direct ownership of
production ML serving systems.
* Hands-on experience running an LLM serving engine (vLLM, TGI, TensorRT-LLM,
or SGLang) in production under real load — not just managed or hosted
endpoints.
* Strong Python skills and software engineering fundamentals, combined with
deep systems and infrastructure knowledge.
* Experience with cloud platforms such as AWS, GCP, or Azure, and familiarity
with ML lifecycle tooling, experimentation platforms, and model registries.
* Strong grasp of inference performance — continuous batching, KV-cache and
GPU-memory behavior, quantization, and CPU-versus-GPU bottlenecks — with the
instinct to profile before tuning.
* Experience serving heterogeneous workloads, including LLMs, embedding models,
and extraction models, each with distinct latency, throughput, and scaling
requirements.
* Demonstrated ability to balance latency, throughput, reliability, and
infrastructure cost while operating production-scale ML systems.
* Experience in high-growth startup environments and comfort operating in
fast-moving, evolving technical landscapes.
WHAT SUCCESS LOOKS LIKE
RELIABLE, SCALABLE INFERENCE SYSTEMS
Production serving infrastructure operates with clear SLAs, strong
observability, and minimal downtime. Latency, availability, throughput, and GPU
utilization are actively measured and optimized as platform demands grow.
END-TO-END OWNERSHIP
You own the complete serving lifecycle — from deployment and release management
through monitoring, optimization, and scaling — enabling ML engineers to ship
quickly while maintaining reliability and reproducibility.
TECHNICAL LEADERSHIP AND IMPACT
You shape the future of Wizard's inference platform, driving key architectural
decisions that improve performance, reduce infrastructure costs, and support the
next generation of AI-powered shopping experiences.
Which skills does this role require?
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