Lead Cloud Engineer

If you’re looking for a career that provides affordable health benefit solutions

to the people who support some of the most vital industries, we’re looking for

you.

At Pinnacle Claims Management, we are an innovative third-party administrator

(TPA) that provides a full suite of comprehensive and customized health benefits

administration services for self-funded companies, including health management

and wellness solutions, and pharmacy benefit management. As part of the Western

Growers Family of Companies, we are committed to providing our employees with

everything they need to succeed and grow. We know that taking care of our

clients starts with taking care of our employees.

As a keystone of our philosophy, we recognize that every person on our team

comes to us with a unique background, history and story that adds strength to

our organization. Additionally, employees are encouraged to recognize that

there isn’t a work life and a home life, there is one life. This recognition

throughout the organization emphasizes the value of finding a healthy and happy

balance in every employee’s life. One way this is realized for employees of

Pinnacle Claims Management is flexible work arrangements with work-from-home,

in-office or hybrid options.

With competitive compensation packages, premier investment support, enriching

personal development and more, we strive for our employees’ job satisfaction and

success.

Compensation

$ 107,430.93 - $147,717.27 with a rich benefits package that

includes profit-sharing.

JOB DESCRIPTION SUMMARY

The Lead Cloud Engineer is a senior, hands-on technical role responsible for

designing, implementing, and managing cloud-based systems across Azure and AWS

platforms. This role combines hands-on technical expertise with team leadership,

focusing on cloud-native architecture, automation, security, and operational

excellence to support Western Growers' digital transformation goals, while

providing leadership, mentorship, and guidance to other engineers. The incumbent

in this role remains deeply involved in day-to-day engineering work, driving

cloud adoption, infrastructure modernization, and security best practices. The

role partners closely with IT leadership, application teams, and vendors to

ensure cloud solutions align with business and technical requirements.

QUALIFICATIONS

Five (5) to eight (8) years of progressive experience in infrastructure, systems

engineering, or cloud engineering roles with demonstrated experience serving as

a technical lead or senior engineer in cloud-focused initiatives.

* Minimum three (3) years of hands-on experience with Microsoft Azure and/or

AWS in production environments. Expert level knowledge preferred

* Microsoft Certified: Azure Administrator Associate or Azure Solutions

Architect Expert (Preferred).

* AWS Certified Solutions Architect or AWS Certified SysOps Administrator

(Preferred).

* Expert-level knowledge of Microsoft Azure services including:

* Azure Virtual Machines, Virtual Networks, and hybrid connectivity

(VPN/ExpressRoute)

* Azure Active Directory, Entra ID, Conditional Access policies

* Azure Storage, SQL Database, and data platform services

* Azure Monitor, Log Analytics, and Application Insights

* Azure DevOps or GitHub Actions for CI/CD pipelines

* Strong working knowledge of AWS services including:

* EC2, VPC, S3, RDS, Lambda

* IAM, Security Groups, and network ACLs

* CloudWatch, CloudTrail, and AWS Config

* AWS CloudFormation or Terraform for infrastructure as code

* Deep technical knowledge of:

* Infrastructure as Code (Terraform, ARM templates, CloudFormation)

* Container technologies (Docker, Kubernetes, AKS, EKS)

* Microsoft 365 administration and hybrid identity (Azure AD Connect, SSO)

* PowerShell, Python, or Bash scripting for automation

* Networking fundamentals including DNS, VPN, firewall rules, and routing

* Security best practices including zero-trust architecture, encryption, and

compliance frameworks

* Must be available for after-hours maintenance windows, emergencies, and

on-call rotation.

* Ability to work independently while maintaining collaborative relationships

across the organization.

* Additional relevant certifications in security, DevOps, or cloud platforms.

DUTIES AND RESPONSIBILITIES

Cloud Infrastructure & Architecture

* Design, implement, and manage cloud infrastructure across Azure and AWS

platforms aligned with business requirements and security standards.

* Lead cloud migration initiatives, including workload assessment, migration

planning, and execution for applications and data.

* Architect hybrid cloud solutions integrating on-premises systems with cloud

services.

* Implement and maintain infrastructure as code practices using Terraform, ARM

templates, or CloudFormation.

* Optimize cloud resource utilization and costs through rightsizing, reserved

instances, and automation.

* Establish and maintain disaster recovery and business continuity capabilities

in cloud environments.

* Ensure high availability, resiliency, and optimal performance of all

cloud-based systems and services.

* Maintain backup and recovery procedures for all critical cloud workloads.

Microsoft 365 & Identity Management

Oversee Microsoft 365 tenant administration, including Exchange Online,

SharePoint, Teams, and OneDrive.

* Manage Azure Active Directory/Entra ID, including user provisioning, group

management, and conditional access policies.

* Implement and maintain hybrid identity solutions (Azure AD Connect, SSO,

MFA).

* Establish and enforce identity governance and privileged access management.

Security and Compliance

* Implement cloud security best practices including network segmentation,

encryption at rest and in transit, and access controls

* Collaborate on security strategy, threat response, and risk mitigation.

* Design and implement security-first cloud architectures that align with

organizational risk tolerance and industry best practices.

* Embed security controls into all cloud designs and implementations.

* Stay current with emerging cloud technologies, architectures, and industry

trends.

* Identify and recommend opportunities to leverage cloud capabilities for

business process improvement and operational efficiency.

Vendor and Stakeholder Management

* Evaluate and recommend cloud services, tools, and technologies to support

business objectives.

* Work with internal stakeholders to understand requirements and translate them

into technical solutions.

* Coordinate with software vendors on cloud-based integrations and API

connectivity.

* Provide regular reporting on cloud operations, costs, and project status to

leadership.

* Establish, monitor, and report on SLAs for cloud infrastructure and

services.

* Participate in change management processes related to cloud infrastructure

and platform modifications.

* Participate in IT strategic planning, roadmap development, and budgeting

processes.

Leadership & Mentorship

* Provide technical leadership by guiding the planning, design and execution of

cloud engineering work across projects.

* Mentor and support cloud and systems engineers through hands-on guidance,

architecture and code reviews, and collaborative problem solving.

* Promote consistent engineering standards, best practices, and reusable

patterns across cloud and infrastructure platforms.

* Serve as an escalation point for complex technical challenges, assisting

teams in resolution while reinforcing sound cloud and security practices.

Other

* Utilize all capabilities to satisfy one mission — to enhance the

competitiveness and profitability of our members. Do everything possible to

help members succeed by being curious and striving to understand what others

are trying to achieve, planning, and executing work helpfully and

collaboratively. Be willing to adjust efforts to ensure that work and

attitude are helpful to others, be self-accountable, create a positive

impact, and be diligent in delivering results.

* All other duties as assigned.

PHYSICAL DEMANDS/WORK ENVIRONMENT

The physical demands and work environment described here represent those that an

employee must meet to successfully perform this job’s essential functions.

Reasonable accommodation may be made to enable individuals with disabilities to

perform the essential functions. While performing the duties of this job, the

employee is regularly required to communicate with others. The employee

frequently is required to move around the office. The employee is often required

to use tools, objects, and controls. This noise level in the work environment is

usually moderate.