Sr. Platform Engineer - REMOTE

GENERAL SUMMARY:

The Senior Platform Engineer designs, implements, operates, and improves

enterprise infrastructure across on-premises, cloud, and hybrid environments.

This role supports Windows Server, Active Directory, Entra ID, Microsoft 365,

Azure core services, virtualization, storage, networking, and related platform

services.

The Senior Platform Engineer defines complex infrastructure problems, develops

practical solutions, and improves standards, configurations, and procedures to

support reliable and secure business operations.

The role combines technical expertise, engineering judgment, and service

ownership to improve platform reliability, observability, maintainability, and

measurable service outcomes.

Salary range is $91,840.00 - $120,639.02/annually. Job Grade, EX 15B. Final

salary is dependent on candidate's experience and qualifications.

Remote work is not available for candidates residing in, or planning to reside

in: AK, CA, CO, CT, DE, DC, HI, LA, ME, MA, MD, MN, MT, ND, NJ, NY, OK, OR, PA,

PR, RI, SD, VT, WA or WI.

QUALIFICATIONS:

Minimum Education & Experience Requirements

· Bachelor’s degree in Computer Science, Management Information Systems, or a

related field, or an equivalent combination of education and experience.

· Six (6) years of progressive system administration or platform engineering

experience, including highly virtualized environments and Microsoft cloud

services.

Minimum Knowledge and Skill Requirements

·Ability to define infrastructure problems, analyze system data, and draw sound

conclusions from logs, monitoring tools, and documented evidence.

·Ability to interpret technical documentation, implementation guides, diagrams,

and operational procedures.

·Strong working knowledge of Windows Server, directory services, group policy,

permissions, authentication, and system configuration.

·Experience designing, implementing, and supporting Microsoft Azure, Entra ID,

Microsoft 365, and related identity, compute, storage, and networking services.

·Knowledge of hybrid infrastructure, including on-premises systems, cloud

services, identity platforms, and network connectivity.

·Familiarity with backup, restoration, disaster recovery, and business

continuity practices.

·Understanding of IP networking concepts, including firewalls, routers,

switches, VPNs, ACLs, DNS, DHCP, routing, VLANs, and troubleshooting.

·Ability to evaluate trade-offs among reliability, performance, security,

scalability, and cost using engineering judgment and system data.

·Ability to communicate clearly with internal customers, technical teams,

vendors, and business stakeholders.

COMPETENCIES:

· Technical Learning

· Functional/Technical Skills

· Problem Solving

· Decision Quality

· Process Management

· Informing

WORKING CONDITIONS/ENVIRONMENT:

The employee may occasionally lift or move up to 65 pounds. Specific vision

abilities include close vision, color vision, and the ability to adjust focus.

This position may require occasional irregular hours, weekend support, and

travel between office locations for system upgrades, maintenance, or related

business needs.

OTHER REQUIREMENTS:

Must comply with all aspects of the Bank Secrecy Act (BSA).

MAJOR ACCOUNTABILITIES AND TASKS:

1. Troubleshoot and resolve platform issues by defining problems, analyzing

system data, and restoring reliable service across servers, identity platforms,

Microsoft 365, Azure, virtualization, storage, networking, and related systems.

2. Maintain documentation and change records for support, implementation,

troubleshooting, and configuration activities to ensure accurate records,

repeatable procedures, and reviewable evidence of system changes.

3. Engineer and support Microsoft 365 services including SharePoint, Teams,

Exchange Online, OneDrive, workflows, permissions, and integrations to improve

collaboration and business process reliability.

4. Design and maintain enterprise infrastructure including Windows servers,

virtual machines, cloud resources, storage, directories, and related platform

services to support secure, reliable, and maintainable operations.

5. Engineer and support identity and access management services including

Active Directory, Entra ID, group policy, authentication, conditional access

dependencies, and related directory services to maintain secure and reliable

access.

6. Develop platform standards, baselines, and procedures to improve

consistency, maintainability, scalability, and repeatability across

infrastructure and cloud services.

7. Implement automation and standardized practices to reduce manual effort,

improve efficiency, and strengthen the scalability of platform operations.

8. Monitor platform health and service performance using logs, alerts, backup

results, telemetry, and other system data to identify gaps and improve

reliability, performance, and resilience.

9. Coordinate service recovery and vendor escalations for hardware, software,

system, and service failures to restore service, communicate status, document

root cause, and prevent recurring issues.

10. Optimize performance, capacity, lifecycle planning, and virtualization

resources to improve reliability, security, scalability, and operational

effectiveness.

11. Coordinate maintenance, troubleshooting, projects, and planned changes with

system owners, application owners, business areas, vendors, and technical teams

to align work and deliver effective platform outcomes.

12. Lead or contribute to infrastructure projects and platform improvements

involving on-premises systems, Azure, Microsoft 365, Entra ID, networking,

storage, virtualization, backup, disaster recovery, security controls,

monitoring, and emerging technologies to improve platform capability and service

effectiveness.

13. Performs other duties as assigned.

About Us:

At Vantage West, we pride ourselves on fostering a vibrant learning environment

where curiosity and growth are at the heart of everything we do. Together, we

are not just building a successful company; we are cultivating a community where

everyone can thrive.

Benefits

And Perks:

· Health Coverage – We offer medical, dental and vision coverage for you and

your dependents. Other benefits include: life insurance, flexible spending

accounts, pet insurance, Team Member Assistance Program (EAP), and Corporate

Care Solutions (Backup Child and Adult Care Services).

· Paid Time Off and Holidays – Work-life balance is a focus with generous paid

time off, with additional time given for sick days, paid holidays, and 16 hours

of paid time to participate in our community volunteer program. We also offer

enhanced paid military leave and paid maternity/paternity leave.

· Retirement Savings – Generous 401k Plan.

· Development Activities – We focus on continuous growth by encouraging Job

Shadowing and Personal Development Plans, which leads to a 40+% annual internal

promotion rate.

· Tuition Reimbursement – We have partnered with the University of Arizona

Global Campus to offer eligible full-time employees 100% tuition coverage

towards an online Bachelor’s or Master’s Degree.

Equal Opportunity Employer Veterans Disabled