Network and Systems Engineer

Job DetailsJob Location: Springfield HQ - Springfield, TN 37172Job Summary We are seeking a versatile Network & Systems Engineer to design, implement, and maintain our critical local technology infrastructure. You will act as the primary lead for enterprise networking, cybersecurity tools, corporate-level IT projects, and the health of our Microsoft ecosystem. Work Location: 100% On-Site (Springfield, TN) – Requires daily physical presence to support local infrastructure.

________________________________________ Essential Duties & Responsibilities Infrastructure & Network Management • Systems Administration: Configure, install, and maintain physical Dell servers, virtualization environments, software, and peripherals. • Network Operations: Configure and maintain core Cisco Catalyst switches, routers, corporate Wi-Fi, and VPNs across multiple locations. • Storage & Recovery: Manage on-premises and cloud data backups, migrations, and disaster recovery testing.

• Asset Tracking: Practice network asset management by maintaining hardware inventories, documentation, and technical specifications. Identity, Cloud, & Collaboration • Domain & Identity: Administer Active Directory (AD), DNS, DHCP, group policies, and file services in a distributed environment. • Cloud & Collaboration: Manage the Microsoft 365 (M365) environment, Webex, Teams, VoIP, and mobile communication assets.

• Endpoint Deployment: Oversee deployment and connectivity for workstations, servers, printers, scanners, and input/output devices. Cybersecurity & Compliance • Edge Security: Manage Cisco Firepower firewalls and Zscaler Internet Security policies. • Endpoint & Email Protection: Monitor alerts via CrowdStrike Falcon Complete, Microsoft Defender, and Mimecast email security gateways.

• Regulatory Compliance: Implement policies to protect data, manage access controls, and align infrastructure with cybersecurity regulations. Strategy, Support, & Monitoring • Proactive Monitoring: Review system logs and track server performance to ensure uptime, security, and hardware availability. • Strategic Planning: Collaborate with stakeholders on capacity planning, long-term architectural goals, and IT policy documentation.

• Tiered Support: Troubleshoot and resolve complex hardware or software issues escalated by users, coordinating with vendors when necessary. • Team Collaboration: Partner with cross-functional IT groups and support application development teams throughout project lifecycles. QualificationsJob Qualifications Required Qualifications • Experience: 5 years of hands-on experience in network or systems administration.

• Hardware & Networking: Direct experience with Dell server hardware and Cisco Catalyst switching. • Security & Systems: Proficiency with Cisco Firepower, Zscaler, Active Directory, Group Policy, and M365 administration. • EDR Tools: Familiarity with endpoint detection platforms like CrowdStrike and Microsoft Defender.

• Location: Ability to commute and work on-site daily in Springfield, TN. Preferred Education & Certifications • Network Certifications: CCNA or CCNP highly preferred. • Systems/Security Certifications: Microsoft certifications (e.g., AZ-104) or CompTIA Security+.

• Education: Degree in IT, Computer Science, or equivalent hands-on industry experience. ________________________________________ Physical Requirements • Lifting: Ability to lift and carry up to 75 pounds unassisted to move hardware. • Mobility: Ability to crawl, crouch, climb, bend, stoop, and sit for extended periods during server installations.

• Dexterity: Ability to use fingers to grasp, move, or assemble small components and wiring. • Sensory: Sharp vision (color differentiation/depth perception) and clear hearing to troubleshoot physical hardware and environments. • Communication: Ability to speak and hear to fluently exchange technical information in English.