Network Operations Engineer

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and

supportive team, and receive investment in your professional development? At

DTCC, we are at the forefront of innovation in the financial markets. We are

committed to helping our employees grow and succeed. We believe that you have

the skills and drive to make a real impact. We foster a thriving internal

community and are committed to creating a workplace that looks like the world

that we serve.

The Information Technology group delivers secure, reliable technology solutions

that enable DTCC to be the trusted infrastructure of the global capital markets.

The team delivers high-quality information through activities that include

development of essential, building infrastructure capabilities to meet client

needs and implementing data standards and governance.

Pay and

Benefits

* Competitive compensation, including base pay and annual incentive

* Comprehensive health and life insurance and well-being benefits, based on

location

* Pension / Retirement benefits

* Paid Time Off and Personal/Family Care, and other leaves of absence when

needed to support your physical, financial, and emotional well-being.

* DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote

(onsite Tuesdays, Wednesdays and a third day unique to each team or

employee).

The Impact you will have in this role:

The Enterprise Production Support Network team is responsible for maintaining

the highest level of availability and performance of infrastructure across the

enterprise.

Responsibilities

• span across all ITSM areas (Incident, Problem,
• Change, and Service Delivery). It also includes representing infrastructure
• services on projects and enterprise-wide efforts like Disaster Recover and
• Network modernization. It requires collaboration between operations,
• engineering, and architecture to maintain existing infrastructure as well as
• modernizing technology.
• Your Primary

Responsibilities

• * Administer and provide 24x7 support all areas of the DTCC enterprise network
• including campus, WAN, DMZs, and extranets.
• * Implement, and support new technologies within the network environment.
• * Spearhead troubleshooting efforts with external clients, internal clients,
• and major incident management teams.
• * Assist with key projects and deliverables, including pre & post
• implementation testing and planning.
• * Coordinate scheduling and implementation of system maintenance, release
• updates, hardware upgrades, and/or new technology deployments adhering to
• stringent change management policies and maintenance windows.
• * Execute performance and statistical monitoring to develop procedures and best
• practices which improve overall environment.
• * Manages risk across the environment including scheduling maintenance and
• implementation of changes.
• * Handles system events or major incidents with urgency. Escalates as
• appropriately required.
• * Maintain documentation including baseline standards, processes, and
• procedures. Keep documents up to date and in compliance with emerging
• industry standards.
• * Support DDoS and penetration testing as well as any required remediation
• efforts.

Qualifications

• * Minimum of 4 years of related experience
• * Bachelor's degree preferred or equivalent experience
• Talents Needed for Success:
• * Networking Operational and Engineering skills in a global enterprise
• environment focused on Layer 2 & 3, DNS, Load Balancing, and security.
• * Proven experience troubleshooting complex network issues.
• * Solid foundation of networking software & hardware including layer 2 and
• layer 3 protocols.
• * Experience with F5 load balancers, Infoblox DNS and Palo Alto Firewalls is
• desired.
• * Superior customer service skills.
• * Excellent communication skills, both written and verbal.
• * Ability to work in fast paced environment with stringent service levels.
• * Risk minded, with the ability to work independently and as a team.
• * Hands-on knowledge of managing ITSM ticket, including incident, change,
• problem management (prefer SNOW)
• * Flexibility to work overtime and on non-scheduled days on occasion.
• * CCNA Certification or demonstration of equivalent knowledge.
• * Experience working in a global enterprise for a financial services company is
• a plus.
• * Understanding of the TCP/IP protocol stack and the ability to analyze packet
• captures.
• The salary range is indicative for roles at the same level within DTCC across
• all US locations. Actual salary is determined based on the role, location,
• individual experience, skills, and other considerations. We are an equal
• opportunity employer and value diversity at our company. We do not discriminate
• on the basis of race, religion, color, national origin, sex, gender, gender
• expression, sexual orientation, age, marital status, veteran status, or
• disability status. We will ensure that individuals with disabilities are
• provided reasonable accommodation to participate in the job application or
• interview process, to perform essential job functions, and to receive other
• benefits and privileges of employment. Please contact us to request
• accommodation.
• With over 50 years of experience, DTCC is the premier post-trade market
• infrastructure for the global financial services industry. From 20 locations
• around the world, DTCC, through its subsidiaries, automates, centralizes, and
• standardizes the processing of financial transactions, mitigating risk,
• increasing transparency, enhancing performance and driving efficiency for
• thousands of broker/dealers, custodian banks and asset managers. Industry owned
• and governed, the firm innovates purposefully, simplifying the complexities of
• clearing, settlement, asset servicing, transaction processing, trade reporting
• and data services across asset classes, bringing enhanced resilience and
• soundness to existing financial markets while advancing the digital asset
• ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued
• at U.S. $3.7 quadrillion and its depository subsidiary provided custody and
• asset servicing for securities issues from over 150 countries and territories
• valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through
• locally registered, licensed, or approved trade repositories, processes more
• than 25 billion messages annually. To learn more, please visit us
• at www.dtcc.com [http://www.dtcc.com/] or connect with us on LinkedIn
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• DTCC proudly supports Flexible Work Arrangements favoring openness and gives
• people freedom to do their jobs well, by encouraging diverse opinions and
• emphasizing teamwork. When you join our team, you’ll have an opportunity to
• make meaningful contributions at a company that is recognized as a thought
• leader in both the financial services and technology industries. A DTCC career
• is more than a good way to earn a living. It’s the chance to make a difference
• at a company that’s truly one of a kind.
• Learn more about Clearance and Settlement by clicking here
• [https://www.dtcc.com/clearance-settlement-guide/index.html#/dashboard].
• Serves as a dedicated technology resource for advancing DTCC’s business
• opportunities and providing industry thought leadership for leveraging new
• technology. The goal of this new department is to partner internally with IT,
• our business and regulatory divisions and externally with clients, regulators,
• and fintech vendors, to help build new platforms and business models to advance
• DTCC’s mission to support the financial markets.