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The Church of Jesus Christ of Latter-day Saints

data opportunity

Church Communication CRM Product Manager

Lead the vision, strategy, and continuous improvement of the Church's global Salesforce CRM platform to strengthen relationships with external opinion leaders. Manage system enhancements, integrations, data quality, and global workforce training to preserve organizational knowledge.

Salt Lake City, Utah, United StateshybridFULL_TIME

Posted

About the role

What will you do at The Church of Jesus Christ of Latter-day Saints?

The Salesforce Customer Relationship Manager (CRM) – Principal Salesforce

Administrator for the Church Communication Department, to support the stability,

continuity, and effective use of the global Salesforce CRM. This role is

responsible for managing system enhancements, overseeing integrations and system

improvements, global workforce training, and maintaining data quality and

governance.

The purpose of this position is to strengthen the Church’s relationships with

government, interfaith, media, legal, and other opinion leaders by leading the

vision, strategy, development, adoption, and continuous improvement of the

Church’s Relationship Management (CRM) platform. The platform supports

institutional relationship management, preserves organizational knowledge,

strengthens continuity across leadership transitions, and enables effective

follow-up and engagement with key external audiences worldwide.

Location: requires a minimum of three (3) days in the office at the Joseph Smith

Memorial Building in Salt Lake City

Preference - Applicant should be available to start before the end of July 2026

Church employees find joy and satisfaction in using their unique talents and

abilities to further the Lord’s work. From the IT professional who develops an

app that sends the gospel message worldwide, to the facilities manager who

maintains our buildings— giving Church members places to worship, teach, learn,

and receive sacred ordinances—our employees seek innovative ways to share the

gospel of Jesus Christ with the world. They are literally working in His

kingdom.

Only members of the Church who are worthy of a temple recommend qualify for

employment. Apart from this, the Church is an equal opportunity employer and

does not discriminate in its employment decisions on any basis that would

violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race,

national origin, color, gender, pregnancy, marital status, age, disability,

genetic information, veteran status, or other legally protected categories that

apply to the Church. The Church will make reasonable accommodations for

qualified individuals with known disabilities.

Which skills does this role require?

Salesforce AdministrationProduct ManagementCRM StrategyData GovernanceBusiness AnalysisProject ManagementStakeholder ManagementUser TrainingSystem IntegrationRoadmap DevelopmentChange ManagementAnalytical SkillsMicrosoft OfficeVendor ManagementBudget ManagementTechnical SolutioningSalesforceCRMProduct LifecycleSalesforce Administrator CertificationBusiness SystemsCustomer SuccessAcceptance CriteriaEnterprise EnvironmentsAutomationReportingDashboardsIntegrationsOrganizational ChangeRelationship Management

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