IT Site Reliability Engineer — API Management Platforms

About the Role

The Enterprise Platforms team within our Data & Agentic Platform Solutions

organization is responsible for deploying, operating, and continuously improving

the platforms that power TI's digital integration, automation and DevOps

capabilities. As an IT Site Reliability Engineer within the Enterprise Platforms

team, you will serve as the primary technical platform owner for TI's Apigee

Edge private cloud environment — the backbone of TI's API management and

integration strategy — while also providing platform SRE support across a

broader portfolio of automation and DevOps tooling used throughout the

enterprise.

This role sits at the intersection of infrastructure administration, DevOps

engineering, and platform reliability. You will be expected to bring deep

technical expertise in API management operations while also developing

familiarity with adjacent platforms such as CI/CD pipelines, artifact

repositories, source control systems, automation orchestration tools, and

integration middleware. You will work closely with application development

teams, security, network, and infrastructure teams to ensure all supported

platforms are stable, performant, secure, and scalable.

Key Responsibilities

• Apigee Platform Ownership (Primary Focus)
• * Primary Technical Owner: Serve as the go-to subject matter expert (SME) for
• TI's Apigee Edge private cloud platform, owning the full platform lifecycle
• from installation and configuration through ongoing operations, upgrades, and
• eventual roadmap evolution.
• * Platform Administration: Install, configure, upgrade, patch, and maintain
• Apigee Edge private cloud components (Management Server, Router, Message
• Processor, Cassandra, ZooKeeper, Qpid, Postgres) across dev/test and
• production environments.
• * Monitoring & Intervention: Own and improve system monitoring solution to
• ensure early detection of issues and implementation of self-healing solutions
• where appropriate.
• * Incident Management: Serve as the primary escalation point for all
• Apigee-related incidents; lead root-cause analysis (RCA) and drive
• post-incident reviews (PIRs) to prevent recurrence.
• * API Proxy Lifecycle Support: Partner with development teams on API proxy
• deployment pipelines, policy troubleshooting, and runtime performance
• optimization within the Apigee environment.
• * Security & Compliance: Apply and enforce security hardening standards on the
• Apigee platform; manage TLS/SSL certificates, OAuth configurations, and
• role-based access controls (RBAC); ensure alignment with TI IT security
• policies and audit requirements.
• * Capacity Planning & Performance Tuning: Monitor platform resource utilization
• (CPU, memory, disk, JVM heap); conduct capacity planning and performance
• tuning across all Apigee Edge components and underlying infrastructure.
• * Backup & Disaster Recovery: Own and maintain backup, restore, and disaster
• recovery procedures for all Apigee Edge components and associated data stores
• (Cassandra, PostgreSQL, ZooKeeper).
• * Vendor Engagement: Manage the technical relationship with Google/Apigee
• support for escalated issues, product defects, version roadmaps, and advisory
• services.
• * Platform Roadmap Input: Provide technical guidance and recommendations on
• Apigee platform strategy, including future-state considerations such as
• migration paths to Apigee Hybrid hosted solution.
• Broader Automation & DevOps Platform SRE Support (Secondary Focus)
• * Multi-Platform SRE: Provide site reliability engineering support for other
• automation and DevOps platforms within the ITS DevOps Platforms portfolio —
• which may include CI/CD tools, artifact management, source control,
• integration middleware, and automation orchestration platforms.
• * Operational Consistency: Apply consistent SRE principles across all supported
• platforms — defining SLOs/SLIs, building observability dashboards,
• maintaining runbooks, and driving reliability improvements.
• * Cross-Platform Incident Support: Respond to and triage incidents across the
• broader platform portfolio; coordinate with platform-specific SMEs and
• infrastructure teams to restore services rapidly.
• * Automation & Tooling Development: Develop and maintain automation scripts and
• Infrastructure-as-Code (IaC) tooling (Python, Bash, Ansible, Terraform, or
• similar) to streamline operations, deployments, and configuration management
• across all supported platforms.
• * Documentation & Knowledge Management: Create and maintain thorough technical
• documentation including architecture diagrams, operational runbooks, change
• records, and knowledge base articles for all platforms under support.
• * Cross-Team Collaboration: Partner with networking, server infrastructure,
• application development, and security teams to support integrations,
• troubleshoot complex issues, and deliver platform enhancements across the
• automation portfolio.
• Why TI?
• * Engineer your future. We empower our employees to truly own their career and
• development. Come collaborate with some of the smartest people in the world
• to shape the future of electronics.
• * We're different by design. Diverse backgrounds and perspectives are what push
• innovation forward and what make TI stronger. We value each and every voice,
• and look forward to hearing yours. Meet the people of TI
• [https://edbz.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/pages/4012]
• * Benefits that benefit you. We offer competitive pay and benefits designed to
• help you and your family live your best life. Your well-being is important to
• us. Please find our country-specific benefits here
• [https://careers.ti.com/en/sites/CX/pages/benefits]

About Texas Instruments

Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company

that designs, manufactures and sells analog and embedded processing chips for

markets such as industrial, automotive, data center, personal electronics and

communications equipment. At our core, we have a passion to create a better

world by making electronics more affordable through semiconductors. This passion

is alive today as each generation of innovation builds upon the last to make our

technology more reliable, more affordable and lower power, making it possible

for semiconductors to go into electronics everywhere. Learn more at TI.com

[https://www.ti.com/].

Texas Instruments is an equal opportunity employer and supports a diverse,

inclusive work environment. All qualified applicants will receive consideration

for employment without regard to race, color, religion, creed, disability,

genetic information, national origin, gender, gender identity and expression,

age, sexual orientation, marital status, veteran status, or any other

characteristic protected by federal, state, or local laws.

If you are interested in this position, please apply to this requisition.

TI does not make recruiting or hiring decisions based on citizenship,

immigration status or national origin. However, if TI determines that

information access or export control restrictions based upon applicable laws and

regulations would prohibit you from working in this position without first

obtaining an export license, TI expressly reserves the right not to seek such a

license for you and either offer you a different position that does not require

an export license or decline to move forward with your employment.