Lead Workplace Experience Engineer - Power Platform

At T. Rowe Price, we identify and actively invest in opportunities to help

people thrive in an evolving world. As a premier global asset management

organization with more than 85 years of experience, we provide investment

solutions and a broad range of equity, fixed income, and multi-asset

capabilities to individuals, advisors, institutions, and retirement plan

sponsors. We take an active, independent approach to investing, offering our

dynamic perspective and meaningful partnership so our clients can feel more

confident. We believe doing the right thing for our clients and our associates

is good business. With a career at the firm, you can expect opportunities to

create real impact at work and in your community. You’ll enjoy resources to

support your career path, as well as compensation, benefits, and flexibility to

enrich your life. Here, you’ll find a collaborative culture that respects and

values differences and colleagues who share a spirit of generosity. Join us for

the opportunity to grow and make a difference in ways that matter to you. Role

Summary The Lead Workplace Experience Engineer – Power Platform is responsible

for the architecture, operational governance, and full lifecycle management of

the Microsoft Power Platform and Copilot capabilities as enterprise services,

ensuring environments are designed, secured, operated, and scaled in alignment

with firm standards. This role owns environment and capacity strategy,

production readiness, change and release controls, security and DLP enforcement,

operational monitoring, and lifecycle hygiene across development, test, and

production environments, including those supporting Copilot Studio agents,

AI-powered automations, and generative experiences. The role partners closely

with architecture, security, compliance, and business teams to enable governed

adoption of AI, ensuring appropriate data access, usage controls, cost

management, and risk mitigation for Copilot and agent-based solutions. Acting as

the first line of operational accountability, this role ensures platform and AI

service reliability, regulatory alignment, and long-term sustainability,

translating architectural intent, AI policy, and platform standards into

enforceable, repeatable operational practices across the organization.

Responsibilities

• Leads enterprise programs and multi-workstream initiatives for
• Power Platform and Copilot services, delivering scope through planning,
• execution, risk management, and cross-functional stakeholder communication;
• serves as the firm’s operational authority and standards owner for the platform.
• Operates independently with full autonomy over the Power Platform and Copilot
• operational domain; mentors senior engineers and consultants, and represents
• Infrastructure Operations in architecture, security, compliance, and AI
• governance forums. Owns environment and capacity strategy across development,
• test, and production tenants, including environments supporting Copilot Studio
• agents, AI-powered automations, and generative experiences, ensuring
• scalability, resiliency, and cost efficiency. Defines and enforces production
• readiness, change, and release controls for Power Platform and Copilot
• deployments, including managed promotion paths, solution ALM, and repeatable
• release governance that enables Labs and PACE teams to move quickly within
• defined guardrails. Establishes and enforces DLP policies, connector governance,
• access controls, and data exposure controls for Power Platform, Copilot, and
• agent-based solutions, ensuring alignment with firm security, privacy, and
• regulatory standards. Leads operational monitoring, telemetry, and observability
• strategy for Power Platform and Copilot services, directing capacity,
• consumption, and cost management to prevent environment sprawl and unmanaged AI
• agents. Leads Level 3 incident response and problem management for Power
• Platform, Copilot, and AI-enabled automation services, driving rapid service
• restoration, root cause analysis, and systemic preventive actions to meet
• service-level objectives. Directs lifecycle hygiene practices across
• environments, solutions, connectors, and AI agents, reducing lifecycle debt and
• ensuring that business-led solutions mature into supportable enterprise
• services. Partners with TRP Labs, PACE delivery pipelines, and business
• technology teams to transition successful proofs of concept and experimental
• automations into governed, production-ready services without stalling
• innovation. Shapes the operational roadmap for Power Platform, Copilot Studio,
• and AI governance capabilities, defining reference architectures, standards, and
• guardrails that scale from personal productivity to enterprise use cases.
• Partners with Identity Services, Security, and Data Governance teams to design
• access, authentication, information protection, and data loss prevention
• patterns for AI and agent-based solutions, including oversharing risk reduction
• for Copilot. Defines and maintains agent inventories, AI taxonomies, usage
• tracking, and risk review processes, translating AI policy and platform
• standards into enforceable configuration and repeatable operational practices.
• Plans and executes platform updates, vulnerability response, and configuration
• changes across Power Platform and Copilot services, including pre-production
• validation, change control, rollback planning, and coordination with Security
• and Infrastructure teams. Business Knowledge Possesses a strong understanding of
• the asset management industry and internal business units, enabling navigation
• of key partners and a clear view of how Power Platform and Copilot capabilities
• translate into business impact. Monitors platform utilization, capacity, and
• AI/API consumption trends, raises awareness across teams, and addresses
• excesses, shortages, and cost anomalies across Power Platform and Copilot
• services.

Qualifications

• Required: BS or MS degree (or equivalent experience)
• and 7+ years of relevant experience in infrastructure operations, platform
• engineering, or enterprise collaboration services. Requires deep expertise in
• infrastructure operations and advanced knowledge of related disciplines
• including identity, security, and cloud platform governance. Deep understanding
• of Microsoft Power Platform administration (environment strategy, DLP policies,
• connectors, ALM) and Power Platform Admin Center at enterprise scale. Hands-on
• experience operationalizing Microsoft 365 Copilot and Copilot Studio, including
• agent design considerations, access governance, readiness, adoption support, and
• monitoring of user-impacting issues. Proven experience defining and enforcing
• governance, DLP, access, and lifecycle controls for AI-enabled or agent-based
• solutions in a regulated enterprise environment. Strong grounding in Microsoft
• 365, Entra ID, and information protection concepts (sensitivity labels, DLP,
• retention) as they apply to Power Platform and Copilot workloads. Root cause
• analysis skills for investigating incidents impacting platform availability, AI
• service behavior, and agent reliability. Stays abreast of industry trends and
• technologies, especially in Power Platform, Copilot, generative AI, and AI
• governance. Proven ability to lead enterprise-scale programs, set standards
• across multiple teams, and mentor senior engineers and consultants. Preferred:
• Experience operating Copilot Studio agents at enterprise scale, including agent
• inventories, usage tracking, risk review, and lifecycle management. Familiarity
• with PACE-style delivery pipelines, managed solution promotion, and ALM for
• low-code/AI platforms. Experience partnering with innovation or experimentation
• groups (e.g., TRP Labs) to productionize proofs of concept under governed
• guardrails. AI/ML governance experience, including AI taxonomies, responsible AI
• frameworks, and regulatory alignment for AI-enabled services. Microsoft Purview
• capabilities supporting Power Platform and Copilot workloads (sensitivity
• labels, DLP, retention, eDiscovery). Automation and scripting for administration
• and governance (PowerShell, Microsoft Graph, Power Platform CLI) to standardize
• configuration, reporting, and policy enforcement. Experience with cost and
• consumption management for Power Platform, Azure-connected services, and AI
• APIs. Exposure to financial services regulatory environments and associated data
• protection, records management, and audit requirements. FINRA Requirements FINRA
• licenses are not required and will not be supported for this role. Work
• Flexibility This role is eligible for hybrid work, with up to three days per
• week from home. Base Salary Ranges Please review the job posting for the
• location of this specific opportunity. $110,000.00 - $188,000.00 for the
• location of: Maryland, Colorado, Washington and remote workers $121,000.00 -
• $207,000.00 for the location of: Washington, D.C. $138,000.00 - $236,000.00 for
• the location of: New York, California Placement within the range provided above
• is based on the individual’s relevant experience and skills for the role. Base
• salary is only one component of our total compensation package. Employees may be
• eligible for a discretionary bonus, which is determined upon company and
• individual performance. Commitment to Diversity, Equity, and Inclusion At T.
• Rowe Price, our associates are our greatest asset. We thrive because our company
• culture is built on inclusion and because we sustain a work environment where
• associates can bring their best selves to work every day. The backgrounds,
• talents, and experiences of our global associates allow us to embrace new ideas
• and perspectives that move our business priorities forward and enable us to
• deliver strong client outcomes. Here, you can expect equal opportunity and fair
• and consistent treatment for all.

Benefits

We value your goals and needs, at

work and in life. As an associate, you’ll be supported with resources, benefits,

and work-life balance so you can thrive in ways that matter to you. Featured

employee benefits to enrich your life: Competitive compensation Annual bonus

eligibility A generous retirement plan Hybrid work schedule Health and wellness

benefits, including online therapy Paid time off for vacation, illness, medical

appointments, and volunteering days Family care resources, including fertility

and adoption benefits Learn more about our benefits. T. Rowe Price is an equal

opportunity employer and values diversity of thought, gender, and race. We

believe our continued success depends upon the equal treatment of all associates

and applicants for employment without discrimination on the basis of race,

religion, creed, color, national origin, sex, gender, age, mental or physical

disability, marital status, sexual orientation, gender identity or expression,

citizenship status, military or veteran status, pregnancy, or any other

classification protected by country, federal, state, or local law. T. Rowe Price

is an asset management firm focused on delivering global investment management

excellence and retirement services that investors can rely on–now, and over the

long term. Not ready to apply? Join our Talent Community!