About the role

What will you do at StatusNeo?

StatusNeo is a global AI-native transformation firm helping enterprises design, engineer, and govern AI-led systems with trust at the core.

We work with global enterprises across BFSI, retail, healthcare, airlines, and platform-driven industries to transform how software is built, operated, and scaled in an AI-first world.

Our work is anchored in Authentic AI™ — an approach that treats AI not as a feature or experiment, but as a continuously evolving system that must be engineered with intent, accountability, and governance.

At StatusNeo, we don’t just talk about AI transformation.

We build it — across engineering platforms, AI-native SDLC, agentic systems, and enterprise operating models

ROLE MANDATE

Build the backend services, APIs and orchestration layer behind the Sales Command Center. The role sits between the web/iOS experiences and Dynamics 365, creating reusable services that combine CRM information with data and workflows from other enterprise platforms.

KEY RESPONSIBILITIES

• Design and develop backend services using Python and FastAPI.

• Build BFFs, domain APIs and reusable business services supporting the Sales Command Center.

• Implement secure integration with Microsoft Dynamics 365 / Dataverse.

• Build orchestration services combining CRM data, documents, customer context, sales workflows and other enterprise systems.

• Implement REST APIs, asynchronous workflows and event-driven integration patterns.

• Build Dynamics adapter / anti-corruption layers so UI and domain services do not become tightly coupled to CRM schemas.

• Implement authentication, authorization, idempotency, retries, timeouts, circuit breakers, rate limits, caching and canonical error handling.

• Develop read models and caching patterns where high-volume requests should not directly hit Dynamics.

• Use Azure API Management, Service Bus / Event Grid, Key Vault and Azure Monitor / Application Insights.

• Write unit, integration and contract tests and contribute to CI/CD quality gates.

• Troubleshoot production and integration issues across UI, APIs, backend services and Dynamics.

REQUIRED SKILLS

• Python

• FastAPI

• REST APIs and microservices

• Azure application development

• Azure API Management

• Azure Service Bus / Event Grid

• Azure Functions / App Service / containers

• SQL / NoSQL

• Redis or equivalent caching

• OAuth 2.0 / OIDC / JWT

• Observability and distributed tracing

• CI/CD and automated testing

• Dynamics 365 / Dataverse Web API

• Dynamics workflows, security roles and service limits

PREFERRED EXPERIENCE

• Headless CRM implementation experience

• BFF and API gateway architecture

• Event-driven read-model patterns

• CRM integration with document, analytics or customer-data platforms

• Financial-services technology experience

Which skills does this role require?

PythonFastAPIAzureDynamics 365REST APIsMicroservicesSQLNoSQLRedisOAuth 2.0CI/CDAutomated testingObservabilityDistributed tracingAzure Service BusAzure API ManagementDataverseOrchestrationOIDCJWTAzure Event GridAzure Key VaultAzure MonitorApplication InsightsEvent-driven architectureBackend engineeringEnterprise systems

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