Observability Engineer (Splunk)

As a leading financial services and healthcare technology company based on

revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+

employees in 35 countries. Some 20,000 financial services and healthcare

organizations, from the world's largest companies to small and mid-market firms,

rely on SS&C for expertise, scale, and technology.

Job Description

Job Title:

Observability Engineer (Splunk) Locations: Jacksonville, FL; Boston, MA; Kanas

City, MO | Hybrid 6x a month About the Role As a leading financial services and

healthcare technology company based on revenue, SS&C is headquartered in

Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000

financial services and healthcare organizations, from the world's largest

companies to small and mid-market firms, rely on SS&C for expertise, scale, and

technology. Why Join SS&C SS&C combines proprietary technology with deep

industry expertise to support complex financial and health care operations. Our

teams design, implement, and operate solutions that help clients manage data,

automate processes, and scale their businesses with confidence. You will work

with industry experts, modern platforms, and evolving technologies, gaining

exposure to real-world operational challenges and large-scale enterprise

environments. How You Will Make an Impact Splunk Platform (On‑Prem) Assist in

the day-to-day health, reliability, and performance of Splunk Enterprise

(on‑prem), including installs, upgrades, monitoring, backups, and recovery.

Design, operate, and evolve distributed Splunk architectures, including Search

Head Clusters (SHC) and Indexer Clusters. Manage ingestion and indexing

pipelines end-to-end, including forwarders, parsing rules, and index

design/retention. Develop and maintain SPL searches, dashboards, alerts, and

data models that are operationally meaningful and actionable. Operate storage

and retention strategies; contribute to SmartStore planning/implementation where

appropriate. Observability Enablement Partner with infrastructure and

application teams to onboard telemetry correctly and sustainably (logs, metrics,

traces, and events). Define and enforce observability standards (naming,

tagging, retention, alert thresholds, and dashboard patterns). Improve

signal-to-noise: reduce alert fatigue and increase actionable,

well-contextualized alerts. Linux & Infrastructure Operations Execute production

changes independently and safely: instance resizing/replacement, storage

migrations, network/IP cutovers, and maintenance-window execution. Apply sound

engineering judgment to minimize downtime and preserve rollback options. Create

and improve runbooks, automation, and post-change verification checklists.

Operational Expectations Plan changes with impact analysis, communications,

validation, and rollback. Demonstrate production rigor: backups, change windows,

and post-change verification. Maintain clear documentation and handoffs; leave

systems better than you found them. Required Experience Degree in Computer

Science or related degree 5+ years of experience Splunk Enterprise Certified

Admin (or equivalent experience). SmartStore configuration and operational

experience. AWS fundamentals (EC2, EBS, VPC) and hybrid connectivity patterns.

Telemetry pipelines from containerized applications; OpenTelemetry familiarity.

OpenShift/Kubernetes exposure; configuration management tools (Salt/Ansible);

containers/K3S. Ability and willingness to teach and uplift team practices. What

Sets You Apart Curiosity and continuous learning. Strong judgment and clear

thinking under pressure. Ownership mentality and bias toward automation and

repeatability. Communication that is direct, respectful, and documented. This

Role May Not Be a Fit If You require detailed runbooks for every task and avoid

ambiguity. You are uncomfortable in a terminal-first workflow. You prioritize

speed over safety in production environments. Join SS&C, where innovation meets

global opportunities. Click here to apply. #LI-BP1 #CA-BP Unless explicitly

requested or approached by SS&C Technologies, Inc. or any of its affiliated

companies, the company will not accept unsolicited resumes from headhunters,

recruitment agencies, or fee-based recruitment services. SS&C Technologies

offers a comprehensive total rewards package designed to support your wellbeing,

growth, and future. Our benefits include medical, dental, and vision coverage; a

401(k) plan with company match; paid time off, holidays, and parental leave; and

professional development reimbursement opportunity. Applications will be

accepted on an ongoing basis until the position is filled. SS&C Technologies is

an Equal Employment Opportunity employer and does not discriminate against any

applicant for employment or employee on the basis of race, color, religious

creed, gender, age, marital status, sexual orientation, national origin,

disability, veteran status or any other classification protected by applicable

discrimination laws. As a leading financial services and healthcare technology

company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has

27,000+ employees in 35 countries. Some 20,000 financial services and healthcare

organizations, from the world's largest companies to small and mid-market firms,

rely on SS&C for expertise, scale, and technology.