Staff Product Manager, Agentic Travel Experiences

Who: You! And the rest of the Product Engineering department & their

cross-functional partners.

What: As a Staff Product Manager, you'll own Spotnana's agentic booking,

recommendation, and personalization experiences while shaping product strategy

across one of our most visible traveler-facing AI initiatives.

When: We're looking to hire as soon as we find the right person.

Where: Hybrid: New York, NY; you will be required to be in office 1+ days per

week in alignment with our office work policy. Exceptional candidates in other

locations may be considered.

Why: Corporate travel is becoming conversational, and Spotnana is building the

AI travel agent behind it: an assistant that books, services, and advises across

every surface a traveler touches. You will own one of Spotnana's most visible

traveler-facing product areas, including the agentic booking experience, the

recommendation engine that decides what travelers see first, and the

personalization system that makes every answer specific to the traveler. This is

one of the most visible surfaces at Spotnana, with direct executive sponsorship

and a clear path to revenue.

How (to land the job!): The process typically begins with an introductory call

with a member of our Talent Acquisition team to discuss your background, career

aspirations, and what makes Spotnana a great fit. From there, you'll meet

virtually with engineers, product leaders, and hiring managers, including a

product case study as part of the interview process.

THE DAY-TO-DAY

* Own the agentic booking experience end to end: natural-language search,

selection, payment, and post-booking servicing across web, mobile, and

messaging surfaces, from discovery and PRD through launch, measurement, and

iteration.

* Drive the recommendation engine with ML engineering: learning-to-rank

quality, feature development, offline and online evaluation, experimentation,

and explanations travelers trust.

* Build the personalization system: preference capture from explicit,

conversational, and behavioral signals; persona-aware modeling; consent-first

data use; and the traveler graph that powers it all.

* Lead customer discovery end to end: run discovery with enterprise customers

and travel management company partners, own design partnerships and beta

programs, and close the loop from customer feedback to roadmap.

* Write crisp PRDs, develop prototypes when appropriate, and drive execution

with engineering, design, data science, marketing, sales, and customer

success partners

* Sweat the experience: conversational UX, trust and confirmation patterns,

latency budgets, and the details that make an AI product feel dependable

rather than clever.

* Define and own success metrics, including: time to book, booking completion,

recommendation acceptance, personalization quality, and customer

satisfaction.

SKILLS & QUALITIES WE VALUE

* 10+ years of total experience, including at least 5 years in product

management. Experience shipping machine learning or AI-powered products is

preferred.

* Hands-on experience with the AI/ML product lifecycle, including framing

problems for models, offline and online experimentation, and understanding

when a model is ready for production.

* Experience building agentic or conversational AI products (e.g. AI

assistants, copilots, LLM-based products, recommendation or personalization

systems); travel, commerce, or marketplace domain experience is a plus.

* Proven end-to-end customer ownership: you have run discovery, design

partnerships, and launches directly with enterprise customers.

* A strong eye for user experience and product craft, especially in

conversational interfaces.

* Excellent communication and presentation skills, with the ability to

influence engineering, design, and executive stakeholders without direct

authority.

* Strong problem-solving skills and willingness to think outside the box and

roll up one's sleeves to get the job done.

* Bachelor's degree in Computer Science, Engineering, or a related field, or

equivalent practical experience.

Let’s talk compensation

Spotnana strives to offer fair, industry-competitive, and equitable

compensation. Our total compensation package includes base salary, an annual

performance bonus, company equity, and comprehensive benefits. We use trusted

third-party market data to establish compensation ranges that are competitive

for the role, industry, company size, and geographic market, while maintaining

internal equity across our team.

Compensation

is determined based on a variety of factors, including skills,

experience, qualifications, and work location. The anticipated annual base

salary hiring ranges for this role are:

* New York Metro Area, San Francisco Bay Area, Seattle Metro Area:

$192,000–$212,000

* California, New Jersey, Washington, New York, Washington, D.C.,

Massachusetts, Connecticut: $183,000–$203,000

* Hawaii, Alaska, Maryland, Illinois, New Hampshire, Oregon, Colorado,

Virginia, Delaware, Minnesota, Rhode Island, Pennsylvania, Texas:

$174,000–$194,000

* All other U.S. states: $166,000–$185,000

Actual compensation may vary based on individual qualifications and the

applicable geographic market.

We care for the people who make everything possible - our benefits offerings

include:

* Equity in the form of stock options, which provides partial ownership in the

company, so you can share in the success of the company as it grows

* Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match

* Comprehensive benefit plans covering medical, dental, vision, life, and

disability effective on your hire date. We cover 100% of your employee

premiums and 85% of your eligible dependents

* Pre-tax flexible spending account options for health, dependent care, and

commuter expenses

* Flexible PTO in addition to 10 company holidays and an end-of-year company

shutdown

* Up to 26 weeks of Parental Leave

* Monthly cell phone/internet stipend

* Extra perks — IATAN travel membership, pet insurance, financial wellness

tools, Calm app access, and more