About the role

What will you do at Raymond James?

Job Description

Summary

Develop functional systems and solutions with a focus on scalability, automation, reliability, security and quality. Implement customer integrations, and improve the customer experience. Perform root cause analysis of production errors, resolve issues, design procedures for system troubleshooting and maintenance, and build tools to reduce error occurrence.

Responsibilities

Provide fault isolation and resolution for complex challenges to limit and address issues promptly.
Research data from digital product/service performance and customer behavior trends to identify opportunities for product/service improvement.
Perform tool administration, maintenance, and upgrades
Evaluate and implement new systems
Skills
Design, execute and report on systems/service tests to ensure that an application functions as specified in the requirements.
Apply appropriate method, tools, processes and software to execute development outcomes.
Assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations.
Education
Bachelor’s: Artificial Intelligence and Robotics, Bachelor’s: Computer and Information Science, Bachelor’s: Computer Engineering
Work Experience
General Experience - 3 to 6 years
Certifications
Travel
Less than 25%
Workstyle
Hybrid
The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Which skills does this role require?

ScalabilityAutomationReliabilitySecuritySystem troubleshootingFault isolationData analysisTool administrationSystem testingSoftware developmentRoot cause analysisMaintenancePerformance monitoringCustomer integrationDevOpsArtificial IntelligenceRoboticsComputer ScienceComputer EngineeringHybrid workCustomer experience

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