QA Automation Engineer

Job Description

Rakuten International is a division of Rakuten Group, Inc., a

Japanese global technology leader in services that empower individuals,

communities, businesses and society. Headquartered in San Mateo, California with

more than 4,000 employees worldwide, the Rakuten International business

portfolio includes market leaders in e-commerce, digital marketing, advertising,

communications and entertainment. We create products and services that provide

exceptional value by aligning members and the businesses that want to engage

them in a shared community. Rakuten is the most rewarding way to shop, giving

millions of members Cash Back when they buy from their favorite brands. As a

leading shopping platform, Rakuten partners with thousands of top brands across

apparel, beauty and wellness, grocery, travel, on-demand services,

subscriptions, and dining, helping members save on everyday purchases. Since

1999, Rakuten members have earned more than $4.6 billion in Cash Back, making it

the largest Cash Back platform of its kind. Learn more at Rakuten.com. Job

Summary: We are seeking a proactive Quality Engineer to join our dynamic team in

San Mateo.

In this role, you will

• be instrumental in ensuring the quality of our
• web applications, mobile apps, and backend services. You will move beyond
• traditional testing to adopt AI-first workflows, translating requirements into
• actionable test strategies and autonomous automation coverage. This is an
• exciting opportunity for someone who thrives in fast-evolving environments,
• excels in containerized infrastructure, and wants to leverage AI Agents to
• contribute significantly to software excellence.

Key Responsibilities

• AI-First
• Quality Ownership: Own end-to-end quality for assigned features by defining test
• strategy, leveraging AI to generate test coverage, and ensuring continuous
• validation across the development lifecycle. Partner with cross-functional teams
• to align on product goals and release readiness. Intelligent Risk Detection: Use
• AI-assisted analysis to evaluate requirements, system behavior, and production
• signals to identify edge cases, gaps in coverage, missing telemetry, flaky
• automation, and environment drift early. AI-Driven Automation: Build, maintain,
• and optimize UI, API, and end-to-end automated tests using Python, Java, or
• JavaScript/TypeScript. Actively leverage AI coding assistants and autonomous
• test agents to improve efficiency, scalability, and coverage. Infrastructure &
• CI/CD: Deploy and validate services in containerized environments (Docker,
• Kubernetes). Integrate AI-driven testing into CI/CD pipelines to enable
• continuous, automated quality signals on every change. Agent-Based Execution &
• Validation: Utilize AI agents to execute user flows, perform exploratory
• testing, and validate UI and system behavior across environments. Apply
• AI-driven visual validation against Figma designs to ensure
• design-to-implementation fidelity. Backend & Performance Testing: Validate
• complex backend behavior, including event-driven workflows, message queues,
• async pipelines, and data integrity. Use AI-assisted techniques to detect
• anomalies, validate data integrity (SQL), and surface system-level issues.
• Quality Signals, Triage & Advocacy: Leverage AI to triage defects, cluster
• failures, and identify root causes. Communicate insights clearly to stakeholders
• and advocate for AI-first quality practices across the SDLC

Qualifications

• To
• perform this job successfully, an individual must be able to perform each
• essential duty satisfactorily. The requirements listed below are representative
• of the knowledge, skill, and/or ability required. Reasonable accommodations may
• be made to enable individuals with disabilities to perform the essential
• functions. Programming & AI-First Automation: Proficiency in Python, Java, or
• JavaScript/TypeScript, with the ability to use LLMs to generate and maintain
• test automation. Experience testing OpenAPI/REST APIs (GraphQL a plus) and
• validating data using SQL. AI Proficiency: Proven experience integrating LLMs
• and AI agents into QA workflows to drive automation and efficiency, including
• AI-assisted test generation, failure analysis, and defect triage. AI-Native
• Visual & UI Testing: Experience leveraging Figma as a source of truth and
• applying AI agents (e.g., Claude) with platforms like BrowserStack to automate
• UI validation. Ability to generate tests from design, perform agent-driven
• exploratory testing, and use AI for semantic visual validation and intelligent
• defect triage across devices and browsers. Infrastructure Skills: Working
• knowledge of CI/CD systems (e.g., GitHub Actions) and containerized environments
• (Docker and Kubernetes), with the ability to troubleshoot common test
• environment failures. Collaboration & Strategy: Ability to develop practical,
• feature-level test strategies, clearly communicate coverage and risks, and
• demonstrate an eagerness to adopt emerging AI-driven engineering practices .
• Minimum

Requirements

• 3 to 5 years of experience in Quality Assurance. 2+ years
• of experience in Test Automation (Web/Mobile/API). 1+ years of experience with
• Docker/Kubernetes. Bachelor’s degree in computer science, Engineering, or
• related field (or equivalent experience) Required. Five Principles for Success
• Our worldwide practices describe specific behaviors that make Rakuten unique and
• united across the world. We expect Rakuten employees to model these 5 Shugi
• Principles of Success. Always improve, Always Advance - Only be satisfied with
• complete success - Kaizen Passionately Professional - Take an uncompromising
• approach to your work and be determined to be the best Hypothesize - Practice -
• Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
• Maximize Customer Satisfaction - The greatest satisfaction for our teams is
• seeing their customers smile Speed!! Speed!! Speed!! - Always be conscious of
• time - take charge, set clear goals, and engage your team Rakuten provides equal
• employment opportunities to all employees and applicants for employment and
• prohibits discrimination and harassment of any type. Rakuten considers
• applicants for employment without regard to race, color, religion, age, sex,
• national origin, disability status, genetic information, protected veteran
• status, sexual orientation, gender, gender identity or expression, or any other
• characteristic protected by federal, state, provincial or local laws. At the
• time of posting, Rakuten expects the base compensation for this role to be
• within the range shown below. Individual compensation will vary based on
• job-related factors, including the skills, qualifications, and experience of the
• successful candidate as well as business need and geographic location. The
• successful applicant for this role will be eligible for discretionary bonus,
• health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO),
• and other employee benefits as the company implements. USD $96,442.50 -
• $163,680.00 annually Rakuten International oversees 7 businesses with over 4,000
• employees globally. The brand is recognized for its leadership and innovation in
• e-commerce, digital content, advertising, entertainment, and communications,
• bringing the joy of discovery and access to more than 1 billion members across
• the world. Everyday team members deliver on the company’s mission to delight
• merchants and customers through innovation, optimism, and teamwork. Rakuten
• Rewards is a leading e-commerce company that enhances the way people shop by
• offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in
• 1999, Rakuten has grown to become the go-to shopping destination for consumers,
• having paid out nearly $2 billion in Cash Back to its 15 million members. The
• company also operates ShopStyle, a leading fashion discovery destination, and
• Cartera Commerce, a top rewards platform for airlines and banks. For more
• information, visit www.rakuten.com. The Consolidated Appropriations Act’s
• Transparency in Coverage Rules require group health plans to disclose on a
• public website information regarding in-network provider rates and historical
• out-of-network allowed amounts and billed charges for covered items and services
• in two separate machine-readable files (MRFs). The MRFs for Rakuten’s Aetna
• benefit plan are provided in the link below. Aetna Transparency in Coverage:
• Machine-Readable Files | Rakuten