Software Engineer III

Job Title: Senior Windows Engineer (Endpoint Management & Modern Workplace) Job Location: Durham, NC Overview We are seeking an experienced Senior Windows Engineer to join our team and support a large-scale, enterprise environment of approximately 20,000 Windows endpoints. This role is critical in maintaining, modernizing, and optimizing our Microsoft-based infrastructure, with a strong focus on endpoint management, automation, and end-user experience.

Key Responsibilities

• * Design, implement, and manage enterprise endpoint solutions using Microsoft Intune and related Microsoft Endpoint Manager technologies * Administer and support a fleet of ~20,000 Windows devices across a distributed enterprise environment * Lead Windows OS lifecycle management, including deployment, patching, upgrades, and security compliance * Develop, maintain, and optimize advanced PowerShell scripts for automation, reporting, and operational efficiency * Manage and enhance device configuration, compliance policies, and security baselines within the Microsoft ecosystem * Monitor and improve endpoint performance and user experience using tools such as Nexthink * Collaborate with security, networking, and infrastructure teams to ensure alignment with enterprise standards and policies * Troubleshoot and resolve complex, escalated endpoint and OS-related issues * Contribute to strategic initiatives such as Zero Trust, device hardening, and modern workplace transformation * Document processes, standards, and architectural decisions Required Qualifications * 7+ years of experience in Windows engineering within large enterprise environments * Strong expertise in Microsoft Intune (Endpoint Manager) and modern device management (MDM/MAM) * Deep knowledge of Windows 10/11 administration, deployment, and troubleshooting * Advanced PowerShell scripting skills, with a focus on automation and scalability * Experience managing large device fleets (10,000+ endpoints preferred) * Strong understanding of Microsoft 365, Azure AD (Entra ID), Group Policy, and hybrid identity environments * Experience with endpoint monitoring and analytics tools (e.g., Nexthink or similar) * Solid understanding of security best practices, compliance frameworks, and endpoint hardening * Proven ability to operate independently and handle high-impact escalations Preferred Qualifications * Experience with Autopilot, Windows Update for Business, and application packaging/deployment * Familiarity with co-management (ConfigMgr/SCCM and Intune) environments * Knowledge of virtualization technologies (e.g., AVD, VDI) * Experience working in globally distributed teams * Relevant Microsoft certifications (e.g., Endpoint Administrator, Azure Administrator) Key Competencies * Strong problem-solving and analytical skills * Ability to simplify complex technical challenges and communicate effectively to stakeholders * Proactive mindset with a focus on automation and continuous improvement * Leadership qualities and ability to mentor junior engineers Why This Role Matters This position replaces a long-tenured engineer and plays a vital role in maintaining operational stability while driving modernization.
• The ideal candidate will balance deep technical expertise with strategic thinking to ensure continuity, scalability, and innovation across our endpoint environment.