Senior Site Reliability Engineer

Solve complex problems related to infrastructure cloud services and build

automation to prevent problem recurrence. Design, write, and deploy software to

improve the availability, scalability, and efficiency of Oracle products and

services. Design and develop designs, architectures, standards, and methods for

large-scale distributed systems. Facilitate service capacity planning and demand

forecasting, software performance analysis, and system tuning

You will provide cloud operations for Oracle National Security Realms. You’ll be

part of a dynamic team with a broad knowledge of how Oracle’s cloud platform

works. You’ll partner with customer support, service owners, and engineering

teams around the globe to ensure high-quality service for customers.

Note - this role is not a Monday to Friday core hours role – it will involve

working a 24/7 shift rotation with on-call duties, including nights, weekends

and public holidays.

RESPONSIBILITIES

* Escalation points for junior Site Reliability Engineers during complex or

high-impact incidents.

* Manage and execute complex manual Change Management tickets, by working

closely with the service teams to ensure safety and minimal disruption to

services.

* Support the on-boarding of new services and tools, ensuring they are

operationally ready and properly integrated.

* Provide mentorship and training to SREs, helping build team capability and

confidence.

* Create and maintain clear, useful documentation for operational processes and

system support.

* Identify areas of manual work and drive automation to reduce toil and improve

efficiency.

* Automate tasks to enable continuous delivery and ensure continuous

availability with minimal human overhead

* Recognize unsafe or inefficient practices and work with teams to design

safer, more effective solutions.

* Complete change requests to enable new functionality and maintain realm

compliance

* Ensure timely resolution of incidents, service requests, and change requests

* Collaborate with global service and engineering teams

* Define and drive change management, continuous integration, and deployment

best practices

* Help create and maintain real-world production architectures, scalability,

and system design

* Use a methodical approach to troubleshoot, large, complex, interconnected

systems

We also use…

* Linux and Unix operating systems

* Docker, Kubernetes, and Terraform

* Scripting languages such as Shell, Perl, Python, Java, and Go

* Citizenship/location requirements - i.e. US Citizenship, U.S. Citizenship

and possess and maintain TS/SCI w/Poly security clearance, reside in Austin,

TX or Reston, VA.

* Technology related bachelor’s degree and/or equivalent work experience

* A desire to learn and keep up with modern technologies

* Proficient with writing services/task automation in Python, Bash, Ruby, Perl,

JavaScript, or Java

* Familiarity with core protocols (DNS, DHCP, HTTP, TCP)

* Deep knowledge of Linux internals and host-based networking

* Knowledge of Linux and/or Unix operating systems

* Familiarity with configuration management solutions such as Chef, Puppet, etc

* Experience with devising, managing, and extending monitoring solutions for

large scale environments.

* Knowledge of cloud computing concepts

* Experience working in a mission-critical environment (Operations, Technical

Support, NOC etc)

* Proficient with communication skills (writing, organization, learning

exchange)

* Experience executing tasks under change management procedures

* Experience resolving auto-cut and manual alarms following runbooks

* A focus on customer satisfaction

* Specific experience working with deployment of AI infrastructure to include

clustered GPU's, LLM deployment and maintenance, and understanding of model

integration integration for customer solutions.

QUALIFICATIONS

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to

comply with applicable requirements, such as immunization/occupational health

mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the

stated locations only

US: Hiring Range in USD from: $81,100 to $187,000 per annum. May be eligible for

bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for

variations in knowledge, skills, experience, market conditions and locations, as

well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as

well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees

assigned to a salaried (non-overtime eligible) position. Accrued Vacation is

provided to all other employees eligible for vacation benefits. For employees

working at least 35 hours per week, the vacation accrual rate is 13 days

annually for the first three years of employment and 18 days annually for

subsequent years of employment. Vacation accrual is prorated for employees

working between 20 and 34 hours per week. Employees working fewer than 20 hours

per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes

each calendar year. Unused balance will carry over each year up to a maximum cap

of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days

from the posting date or as long as the job remains posted.

Career Level - IC3

Only Oracle brings together the data, infrastructure, applications, and

expertise to power everything from industry innovations to life-saving care. And

with AI embedded across our products and services, we help customers turn that

promise into a better future for all. Discover your potential at a company

leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why

we’re committed to growing a workforce that promotes opportunities for all with

competitive benefits that support our people with flexible medical, life

insurance, and retirement options. We also encourage employees to give back to

their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the

employment process. If you require accessibility assistance or accommodation for

a disability at any point, let us know by emailing

[email protected] [[email protected]] or by

calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants

will receive consideration for employment without regard to race, color,

religion, sex, national origin, sexual orientation, gender identity, disability

and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and

conviction records pursuant to applicable law.