Senior IT (Cloud) Engineer

STRENGTH IN TRUST

OneTrust’s mission is to enable innovation through the responsible use of data

and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it

should accelerate what’s possible. This led us to develop the first technology

platform for responsible data use in 2016. Today, with AI representing the

latest and most impactful expansion of data yet, OneTrust is once again

redefining what responsible innovation looks like. OneTrust, the AI‑Ready

Governance Platform™, unifies regulatory intelligence, automation, and connected

governance workflows so businesses can continue to move at the speed of AI while

ensuring good governance to prevent data misuse at scale. Trusted by thousands

of organizations worldwide, OneTrust is shaping the future where trusted data

becomes a transformative force for business and society.

THE CHALLENGE

OneTrust is seeking an IT Engineer, AI‑Enabled Operations to help evolve a

modern, secure, and intelligent IT operating environment across a global,

cloud‑first SaaS organization. This role is designed for a hands‑on technical

leader who is passionate about applying AI and automation to real business and

IT operational challenges while navigating ambiguity at scale.

You will operate at the intersection of enterprise IT, AI enablement, and

operational excellence, partnering closely with IT Operations, Security,

Privacy/GRC, and business stakeholders to improve employee experience, reduce

friction, and drive measurable outcomes through intelligent systems

and data‑driven execution.

This role is ideal for an engineer who thrives at the intersection of

technology, AI, and operational impact, and who is excited to help shape how

enterprise IT works in an AI‑enabled future.

YOUR MISSION

* Serve as a key engineer within IT Operations, shaping enterprise IT

capabilities with an AI‑first, system‑agnostic mindset

* Design, implement, and continuously improve AI‑enabled operational

workflows leveraging Microsoft Azure, Microsoft 365, and Copilot experiences

* Apply AI tooling to reduce manual toil, accelerate troubleshooting, surface

insights, and improve service reliability

* Lead and execute complex technical initiatives spanning endpoint management,

identity, access, collaboration, and productivity platforms

* Provide Tier 3 / escalation‑level support for high‑impact and complex issues,

including executive‑level (white‑glove) support

* Use metrics, telemetry, and AI‑generated insights

to identify trends, anticipate issues, and inform continuous improvement

* Partner with IT leadership to mature enterprise Incident, Problem, Change,

and Asset Management practices independent of vendor‑locked tooling

* Collaborate cross‑functionally with Security, Privacy, GRC, Engineering, and

Business teams to ensure solutions align with trust, compliance, and

scalability standards

* Navigate ambiguity, shifting priorities, and evolving requirements

while maintaining operational stability

* Champion experimentation, learning, and responsible use of AI within

enterprise IT operations

YOUR EXPERIENCE INCLUDES

* Bachelor's degree in computer science, Information Systems, Information

Technology, or a related field

* 7+ years of experience supporting enterprise IT systems in a global SaaS or

technology‑driven environment

* Deeply experienced managing endpoints at scale, with strong working knowledge

of all OS environments (Mac & Windows)

* Skilled with modern MDM and endpoint management platforms (e.g., Kandji,

Intune, Workspace ONE, or equivalent), with a system‑agnostic approach

* Hands‑on with Azure, Microsoft 365, Azure Virtual Desktop, and Copilot

capabilities, applying them to solve operational, productivity, and service

delivery challenges

* Genuinely passionate about AI, automation, and emerging technology, with

real‑world experience applying AI tools beyond experimentation

* Proven ability to lead technical work in ambiguous, fast‑moving, and

incomplete problem spaces

* Comfortable operating in highly regulated, security‑focused environments with

strong attention to detail

* Trusted partner to executives, capable of delivering polished, discreet, and

high‑quality support

* A strong systems thinker who balances technical depth with business context

and user experience

PREFERRED EXPERIENCE

* Experience building automation using platforms such as Power Automate,

low‑code/no‑code tools, or integration frameworks

* Familiarity with AI copilots, LLM‑enabled tooling, or AI‑assisted operational

workflows for IT or business operations

* Exposure to cloud‑first enterprise IT architectures across identity, access,

device management, and security

* Experience collaborating across IT Ops, Security, Privacy, and Engineering in

a SaaS environment

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and

Washington-based candidates: the annual base pay range for this role is listed

below. Within this range, individual pay is determined by several factors,

including location, job-related skills, work experience, and relevant education

and/or training. This role may also be eligible for discretionary bonuses,

equity, and/or commissions, as well as benefits.

Salary Range

$88,875—$133,312.50 USD

WHERE WE WORK

We are embracing an office-first culture, encouraging three days a week in

office for most roles, with meaningful opportunities to collaborate and

celebrate in person.

Each role may have specific requirements or flexibility depending on the scope

of the position, so we encourage you to verify this with your recruiter during

your first interview.

BENEFITS

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll

receive support physically, mentally, and emotionally so that you can do your

best work both in and out of the office. This includes comprehensive healthcare

coverage, flexible PTO, equity RSUs, annual performance bonus opportunities,

retirement account support, 14+ weeks of paid parental leave, career development

opportunities, company-paid privacy certification exam fees, and much more.

Specific benefits differ by country. For more information, talk to your

recruiter or visit onetrust.com/careers.

RESOURCES

Check out the following to learn more about OneTrust and its people:

* OneTrust Careers on YouTube

[https://youtube.com/playlist? list=PLTM-0khp0wIWkO-Bh3IfdSMMOi8606Tl0]

* @LifeatOneTrust on Instagram [https://www.instagram.com/lifeatonetrust/]

YOUR DATA

You have the right to have your personal data updated or removed. You also have

the right to have a copy of the information OneTrust holds about you. Further

details about these rights are available on the website in our Privacy Overview

[https://trustcenter-privacy.my.onetrust.com/policies/39803da3-9bb9-4709-afaf-2ba0a14d09ca? context=eyJkc1BvcnRhbElkIjoiZWM5MmYwZmEtYjFiNi00YzdlLWJmN2ItMDdlNTc2MTQyMGQxIn0%3D]. You

can change your mind at any time and have your personal data removed from our

database. In order to do this you must contact us and let us know you wish to be

removed. The request should be made on the Data Subject Request Form

[https://privacyportal-cdn.onetrust.com/dsarwebform/37bcc497-a196-48f1-a08b-e897b5a77859/08a01c64-41fd-4b4e-9d42-cde44371a422.html].

Recruitment fraud warning: OneTrust is aware of scams involving false offers of

employment with our company. The fraudulent jobs, interviews and job offers use

fake websites, email addresses, group chat and text messages. Be aware that we

never ask candidates for personal information, IDs or bank information during

the interview process. We do not interview prospective candidates via instant

message or group chat, and do not require candidates to purchase products or

services, or process payments on our behalf as a condition of any employment

offer. Please note that any legitimate interview availability requests will come

directly from a OneTrust recruiter with an "@onetrust.com" email address. You

may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters

will only reach out to candidates who have applied for a role through our ATS

(Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a

recruiter and may have a "@docusign.net" email address. For more information or

if you have been targeted please reach out to [email protected]

[[email protected]].

OUR COMMITMENT TO YOU

When you join OneTrust you are stepping onto a launching pad — the countdown has

begun. The destination? A career without boundaries working alongside a diverse

and inclusive crew who is passionate about doing meaningful work. As a pioneer,

your voice and expertise will help chart the direction of an entirely new

category. Our commitment to putting people first starts with you. Your growth is

part of the mission. Our goal is to give you the power to embark on the next

phase of your uniquely, unique career.

OneTrust provides equal employment opportunities to all employees and applicants

for employment and prohibits discrimination and harassment of any type without

regard to race, color, religion, age, sex, national origin, disability status,

genetics, protected veteran status, sexual orientation, gender identity or

expression, or any other characteristic protected by local laws.