About the role

What will you do at NMDP?

POSITION SUMMARY The Platform engineer will perform duties on application and web environments and help with the automation, support, and strategy of NMDP’s emerging cloud and DevOps practices. This position also participates in a 24/7 production support rotation with an emphasis on system reliability and excellent customer service.

We have preference for candidates local to the Twin Cities with easy access to meet on site at our World Headquarters in Downtown Minneapolis. -------------------------------------------------------------------------------- ACCOUNTABILITIES NMDP Application, integration, and web server architecture and administration: * Leads life cycle efforts to analyze requirements, design, evaluate, automate, and implement new middleware technologies and services.

This includes working closely with IT development teams, users as well as vendors to define, implement, and maintain the best business solution. * Drives operational efficiency by automating manual processes across supported applications. * Architects, installs, configures, monitors and upgrades cloud and on-prem application and web server infrastructure.

Provides daily administration duties for the application environments including support for developer tools. * Monitors system performance, usage trends, and upcoming projects to do performance tuning and capacity planning.

* Ensure proper security infrastructure and configuration are in place and maintained. -------------------------------------------------------------------------------- COTS (Commercial Off the Shelf) System Administration, support, and troubleshooting: * Administer security and configuration settings within COTS software as appropriate. * Support the installation and configuration of COTS environments and applications.

* Design, Coordinate, Perform and implement COTS upgrades and new releases. -------------------------------------------------------------------------------- Support and Troubleshooting: * Troubleshoots and provides service for support requests, incidents, and problems. * Works with team members to improve overall support initiatives. * Provides 24x7 on-call support for supported system problems.

* Other duties as assigned. -------------------------------------------------------------------------------- REQUIRED QUALIFICATIONS Knowledge of: * Experience with Kubernetes. * Experience working with cloud integration platforms – API Gateway, SQS and Amazon MQ. * Experience with observability platforms such as Dynatrace, CloudWatch, Datadog and Splunk.

* Experience with enhanced monitoring capabilities such as open telemetry, distributed tracing, and log monitoring. * Experience designing, implementing, or operating AI agents or agent-based automation solutions in production environments. * Supporting and configuring Windows, Unix/Linux, and Java.

* Familiar with cloud and on-prem Database platforms such as PostgreSQL, RDS, Oracle or MS SQL. * Familiarity and experience working with CI/CD pipelines. * Scripting technologies - PowerShell, Ansible, Git and Puppet.

* Experience with APM or Infrastructure monitoring platforms. * Experience in middleware integration technologies - IIS, Tomcat, WebLogic, WebSphere, IBM MQ, WSO2 or MuleSoft. * Knowledge of authentication and authorization protocols (OAuth, JWT).

* Understanding of Databases, network, storage, virtual environments, and containerized applications. -------------------------------------------------------------------------------- Ability to: * Excellent written and verbal communication skills. * Deliver automation solutions and infrastructure as code. * Strong interpersonal and organizational skills.

Experience evaluating, installing, and supporting development environments and tools. * Demonstrate success in working both independently and in a team environment. * Demonstrate strong analytical and creative problem solving. -------------------------------------------------------------------------------- Education and/or Experience: * Bachelor’s degree in computer science, Management Information Systems, or related field.

Equivalent related experience and/or education may be substituted for degree requirement. * Two or more years' work experience in a position with general Platform system administration and/or COTS administration and support. #LI-DNI NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits.

Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information [https://www.nmdp.org/-/media/project/nmdp/nmdpsite/pdfs/external/candidate-employee-total-rewards-summary.pdf]

Which skills does this role require?

KubernetesCloud Integration PlatformsAPI GatewaySQSAmazon MQObservability PlatformsDynatraceCloudWatchDatadogSplunkScripting TechnologiesPowerShellAnsibleGitPuppetMiddleware Integration TechnologiesPlatform EngineerCloudDevOpsAutomationSystem ReliabilityApplication AdministrationWeb Server AdministrationCOTS AdministrationTroubleshootingSecurityPerformance MonitoringCapacity PlanningMiddleware TechnologiesDatabase PlatformsCI/CD PipelinesInfrastructure as CodeAI AgentsContainerized ApplicationsJavaSQLPostgreSQL

Make your next move

Build a shortlist and prepare

Identify the requirements you can demonstrate, then choose examples from your work to discuss with the hiring team.

Build a focused shortlist before you applyCompare role requirements with your experience and give each application a clear reason.
Backend engineering jobsCompare current openings and review what to look for in this role.
Platform engineering jobsCompare current openings and review what to look for in this role.
Practice explaining your experience in an interviewRehearse your answers before meeting the hiring team.

Review the responsibilities and requirements before adding an opening to your shortlist.