About the role
What will you do at Motive?
The Managed Services SRE is responsible for deploying, operating, and maintaining customer applications across Linux bare metal servers and Red Hat OpenShift (OCP) containerized platforms. This role focuses on application deployment, release management, reliability, and operational support in a live production environment. The SRE will participate in on-call rotations, night-time deployments, and support, ensuring systems meet SLA requirements while continuously improving reliability and automation practices.
Key Responsibilities
- Deploy, manage, and maintain applications on Linux bare metal servers and OpenShift/Kubernetes clusters Execute CI/CD pipelines and ensure reliable, repeatable releases across hybrid environments Build and maintain observability for deployed applications using Prometheus, Grafana, Zabbix Implement and maintain centralized logging solutions using Grafana Loki, OpenSearch/Elasticsearch, Fluentd/Fluent Bit Develop automation scripts to streamline deployments and reduce operational toil (Bash, Python, JavaScript) Participate in incident response and troubleshoot application or platform issues in a live production environment Support night-time deployments and carry pager on rotation; respond to emergencies, including weekends and holidays Collaborate with internal teams to continuously improve deployment reliability and efficiency Learn new technologies, take direction, and develop skills as needed Required Qualifications Minimum 5 years Linux system administration experience Minimum 5 years Kubernetes (K8s) experience Exposure to RedHat OpenShift Experience with application servers such as JBoss or WebLogic Experience with monitoring tools: Zabbix, Prometheus, Grafana Experience with logging pipelines: Elasticsearch, Logstash, Kibana (ELK) Exposure to web servers – Apache, Nginx Experience with Ansible Basic networking skills Basic SQL skills Strong troubleshooting skills and ability to operate in a live production environment Willingness to: Carry pager for on-call rotations (typically a week at a time) Support night-time deployments Work off-hours, including weekends and holidays in emergencies Learn on the fly and develop new skills Skills & Competencies Strong problem-solving and troubleshooting skills Excellent communication and teamwork abilities Self-driven, proactive, and willing to take ownership Ability to operate effectively in a fast-paced, SLA-driven environment Working Conditions 24/7 On-call responsibilities on a rotating schedule including weekends and holidays Night-time and off-hours deployment support Location - Remote - US MOTIVE gives equal opportunity in employment regardless of gender, gender identity, sexual orientation, marital status, race, nationality, religion, age, disability, political beliefs, or any other factor.
- MOTIVE will not pay fees to any third-party agency or company that does not have a signed agreement, do not submit resumes/CV's directly.
- By answering to this job post, you consent the use of your data by MOTIVE, for as long as necessary.
- We conduct regular data-cleansing and updating exercises to make sure the information we have is relevant and accurate.
- If you have any doubt or request to make relatively to your personal data, please send an e-mail.
- Motive is the world's leading provider of device and service management solutions.
- Our Device Management Software enables communication service providers to remotely manage multiple brands and types of home broadband access devices.
- Our Service Management Software improves customer care service, with coverage spanning more than 150 deployments around the globe and more than 1 billion devices under management.
- At Motive, we are committed to ethical recruitment practices and the protection of job seekers from fraudulent activity.
- Motive is committed to ethical recruitment practices, and all job postings on our official website represent active hiring needs.
- If you suspect a posting is fraudulent, please report it directly through our website.
- While we take reasonable steps to ensure the accuracy and legitimacy of our job postings, Motive assumes no responsibility or liability for fraudulent activity carried out by third parties impersonating our organization.
Which skills does this role require?
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