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Marriott International Hotels, Inc.

product opportunity

FLEX Senior Product Manager

Lead product strategy and delivery for Property Experience and Salesforce-based products to enhance associate productivity and guest experience. Partner with cross-functional teams to translate business needs into scalable technology solutions and manage the end-to-end product lifecycle.

Bethesda, Maryland, United StateshybridTEMPORARY,FULL_TIME

Posted

About the role

What will you do at Marriott International Hotels, Inc.?

This is a temporary position.

JOB SUMMARY

The FLEX Senior Product Manager leads product strategy, requirements, and

delivery across Property Experience and Salesforce-based products. This role

partners with business and technology team members to translate needs into

scalable solutions, drive product execution, and deliver capabilities that

enhance associate productivity and guest experience.

This is a highly cross-functional role operating in a complex, matrixed

environment - requiring a balance of strategic thinking, analytical rigor, and

hands-on delivery execution. A key emphasis of this position is proven

experience leading large-scale, enterprise implementations that integrate

Salesforce, while ensuring operational readiness and measurable improvements to

user satisfaction and productivity.

CANDIDATE PROFILE Education and Experience

Required

* Bachelor’s degree in Information Technology, Computer Science, Business

Administration, Engineering, or a related field; equivalent combination of

education and experience

* 7+ years of experience in software development, application delivery, product

management, or related technology disciplines, including experience as a

Product Owner, Product Manager, or similar product leadership role

* Proven ability to translate complex business needs into scalable technology

solutions, lead cross-functional teams, and drive Agile product delivery from

strategy and roadmap through implementation and release

Preferred

* Experience with Agile product management practices and tools, including Jira,

Confluence, and related collaboration platforms

* Product management, Agile, or Scrum certification (eg, CSPO, CSM, SAFe,

PMI-ACP)

* Experience leading large-scale enterprise implementations involving

Salesforce, CRM platforms, customer experience solutions, or other enterprise

technologies

* Experience supporting hospitality, customer service, guest experience,

loyalty, or service operations products and platforms

CORE WORK ACTIVITIES

* Define and communicate product vision, strategy, and multi-quarter roadmaps

aligned to business objectives and operational priorities

* Partner with business stakeholders to identify opportunities, prioritize

investments, and translate business needs into product requirements

* Manage and prioritize the product backlog, ensuring epics, features, user

stories, and acceptance criteria are clearly defined and development-ready

* Lead end-to-end delivery of product capabilities across cross-functional

teams, driving alignment, quality, and timely execution

* Conduct business, process, and systems analysis to evaluate impacts, identify

dependencies, and support solution design decisions

* Document requirements, workflows, use cases, process flows, and solution

designs to support development and implementation activities

* Facilitate product planning activities, including roadmap reviews, backlog

refinement, sprint planning, and release readiness assessments

* Coordinate testing, validation, deployment, and release activities to ensure

successful delivery and adoption of product enhancements

* Manage risks, issues, dependencies, and trade-offs across multiple teams,

systems, and initiatives

* Collaborate with engineering, architecture, operations, and vendor teams to

design and deliver scalable technology solutions

* Drive enterprise implementations and product enhancements that improve

associate productivity, operational efficiency, and user experience

* Monitor product performance, adoption, and key metrics to evaluate outcomes

and inform future roadmap decisions

* Ensure solutions comply with security, privacy, accessibility, and data

governance standards

At Marriott International, we are dedicated to being an equal opportunity

employer, welcoming all and providing access to opportunity. We actively foster

an environment where the unique backgrounds of our associates are valued and

celebrated. Our greatest strength lies in the rich blend of culture, talent, and

experiences of our associates. We are committed to non-discrimination on any

protected basis, including disability, veteran status, or other basis protected

by applicable law.

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott

properties, commuter benefits, employee assistance plan, and childcare

discounts.

Benefits

are subject to terms and conditions, which may include

rules regarding eligibility, enrollment, waiting period, contribution, benefit

limits, election changes, benefit exclusions, and others. Click here

[https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf_2025edits_8.19.25.pdf] to

learn more.

Full-time positions also offer coverage for medical, dental, vision, health care

flexible spending account, dependent care flexible spending account, life

insurance, disability insurance, accident insurance, adoption expense

reimbursements, and paid parental leave.

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO

balance for every hour worked and be eligible to receive minimum of 9 holidays

annually.

Marriott HQ is committed to a hybrid work environment that enables associates to

Be connected. Headquarters-based positions are considered hybrid, for

candidates within a commuting distance to Bethesda, MD; candidates outside of

commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world’s largest hotel company, with more brands,

more hotels and more opportunities for associates to grow and succeed. Be where

you can do your best work, begin your purpose, belong to an amazing global

team, and become the best version of you.

Which skills does this role require?

Product StrategySalesforce ImplementationAgile MethodologyProduct Roadmap DevelopmentBacklog ManagementCross-functional LeadershipBusiness AnalysisStakeholder ManagementUser Story DefinitionRelease ManagementProcess MappingRisk ManagementProduct Performance MonitoringEnterprise ImplementationProduct OwnerRoadmapUser StoriesData GovernanceAccessibilityPrivacySecurityProductivityOperational Efficiency

Make your next move

Build a shortlist and prepare

Identify the requirements you can demonstrate, then choose examples from your work to discuss with the hiring team.

Review the responsibilities and requirements before adding an opening to your shortlist.

Role information can change. Confirm current details on the original application page.

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