Senior QA Engineer – USP and Video Surveillance (VS/Acuity)

What You’ll Do

* Plan and execute hands-on functional, regression, integration, and solutions

testing for USP and VS/Acuity releases

* Write and maintain test plans and test cases covering new features, failure

scenarios, upgrades, and customer-representative configurations

* Design, build, and maintain solutions test rigs that replicate real-world

surveillance deployments, including VMS integrations, camera simulation, and

multi-node cluster configurations

* Perform security and vulnerability testing, including validating fixes for

scan findings and hardening requirements common in enterprise and government

deployments

* Execute VMware certification and compatibility testing

(vSphere/ESXi qualification, live migration, HA/failover validation)

* Manage the QA lab environment, including rig assignments, scheduling,

hardware inventory, and component replacements (drives, NICs, controllers,

nodes)

* Assign and coordinate test tasks across the QA team, track execution

progress, and provide clear release-readiness and quality status updates

* Reproduce and investigate customer-reported issues and escalations spanning

virtualization, storage, networking, and operating systems

* Contribute to product and support documentation, including test procedures,

known-issue write-ups, and field-facing technical content

* Develop and deliver training on products, test procedures, and lab practices

for QA team members and cross-functional partners

* Work closely with development, support, and field teams to drive issues to

resolution

What You Bring

* 5+ years of QA engineering experience, including time in a senior or lead

capacity

* Strong hands-on manual testing background with enterprise software, storage,

virtualization, or infrastructure platforms

* Experience building and managing physical test environments — server hardware

setup, cabling, component replacement, and lab logistics

* Solid working knowledge of VMware environments (vSphere, ESXi, vMotion,

HA/DRS) and hyperconverged infrastructure concepts

* Strong hands-on experience with Linux and Windows Server environments

* Familiarity with networking fundamentals (VLANs, bonding/teaming, iSCSI,

multicast) and storage concepts (RAID, erasure coding, block/file storage)

* Experience writing clear, thorough test plans and test cases, and documenting

results for engineering and executive audiences

* Experience with security/vulnerability testing and remediation validation

(e.g., Qualys, Nessus, or similar scan tooling)

* Demonstrated ability to coordinate work across a team — assigning tasks,

tracking progress, and mentoring junior engineers

* Strong communication skills and the ability to work across engineering,

support, and customer-facing teams

Nice to Have

• * Direct experience with video surveillance products or VMS platforms
• (Milestone, Genetec, Avigilon, or similar)
• * Experience testing hyperconverged or clustered systems, including node
• failure, fencing, and live-migration scenarios
• * Familiarity with virtualization certification programs (VMware Ready,
• hardware compatibility qualification)
• * Test automation or scripting experience (Python, Bash, PowerShell) to
• supplement manual test execution
• * Experience supporting enterprise customer escalations, including issue
• reproduction and root-cause investigation
• * Familiarity with CI/CD pipelines and defect tracking tools (Jira or similar)
• Why Quantum
• At Quantum, you’ll work on technology that protects people, assets, and
• infrastructure in some of the most demanding surveillance environments in the
• world. As part of the USP and VS/Acuity team, your work will
• directly impact product stability, performance, and customer success at scale.