About the role

What will you do at Lambda?

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence.

One person, one GPU.

If you'd like to build the world's best AI cloud, join us.

*Note: This position requires presence in our Plano, TX Data Center 5 days; shift work

What You'll Do

Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured
Troubleshoot hardware and software issues in some of the world’s most advanced systems
Document data center layout and network topology in DCIM software
Work with supply chain & manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments
Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process in each of our data centers
Work closely with HW Support team to ensure data center infrastructure-related support tickets are resolved
Work with RMA team to ensure faulty parts are returned and replacements are ordered
Follow installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers
You
Are familiar with critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management
Are someone who pays attention to detail and has the ability to follow instructions
Are action-oriented and have a strong willingness to learn
Are willing to travel for bring up of new data center locations

Nice to Have

Experience with troubleshooting server hardware
Experience with/or knowledge of network topology
Familiarity with ticketing systems like JIRA and Zendesk
Experience with Linux administration
Experience with working in large-scale distributed data center environments
Experience with Supermicro & Nvidia hardware
Salary Range Information
This is a salaried non-exempt role, eligible for overtime. The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

About Lambda

Founded in 2012, with 500+ employees, and growing fast

Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove

We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG

Our values are publicly available: https://lambda.ai/careers

We offer generous cash & equity compensation

Health, dental, and vision coverage for you and your dependents

Wellness and commuter stipends for select roles

401k Plan with 2% company match (USA employees)

Flexible paid time off plan that we all actually use

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

Which skills does this role require?

Data center operationsServer hardware troubleshootingStructured cablingDCIM softwarePower distributionAir flow managementCapacity planningSupermicro hardwareInventory managementHardware supportInfrastructureStorageDCIMCablingRMAInventoryCloud infrastructureAI cloudDeployment

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