Site Reliability Engineer III - Machine Learning

There’s nothing more exciting than being at the center of a rapidly growing

field in technology and applying your skillsets to drive innovation and

modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Corporate

Technology, Consumer & Community Banking Risk team, you will tackle complex,

wide‑ranging business challenges by designing and implementing clear, efficient

technical solutions. You will use code and cloud infrastructure to configure,

maintain, monitor, and optimize applications and their underlying platforms,

independently decomposing existing systems and iteratively enhancing them. In

this role, you are a key contributor to your team, sharing deep expertise in

end‑to‑end operations, availability, reliability, and scalability to ensure the

resilience and performance of critical applications and services.

Job Responsibilities

* Guides and assists others in the areas of building appropriate level designs

and gaining consensus from peers where appropriate, supporting adoption of

site reliability engineering best practices within your team

* Collaborates with other software engineers and teams to design, develop,

test, and implement deployment and reliability approaches using automated

continuous integration and continuous delivery pipelines

* Uses enterprise-authorized AI capabilities within the work environment to

accelerate incident triage, troubleshooting, and post-incident analysis,

validating outputs and handling operational data according to sensitivity and

security requirements.

* Implements infrastructure, configuration, and network as code for the

applications and platforms in your remit

* Collaborates with technical experts, key stakeholders, and team members to

resolve complex problems and proactively address issues using service level

indicators and objectives before they impact customers

* Applies enterprise-authorized AI capabilities within the work environment to

identify patterns in operational signals that indicate reliability risk or

recurring toil, prioritizing reuse-first improvements tied to SLO outcomes.

* Familiar with availability, reliability, scalability, and solutions in their

applications and works with partners to improve these outcomes iteratively

* Proactively recognizes road blocks and identifies improvements to solve

business problems, including exploring new technologies where appropriate

Required qualifications, capabilities, and skills

* Formal training or certification on site reliability engineering concepts and

3+ years applied experience

* Proficient in site reliability culture and principles and familiarity with

how to implement site reliability within an application or platform

* Proficient in at least one programming language such as Python, Java/Spring

Boot, and . Net

* Working knowledge of using enterprise-authorized AI capabilities within the

work environment to support SRE workflows with strong validation habits and

awareness of data sensitivity

* Ability to validate AI-assisted operational recommendations before applying

changes, escalating when uncertain and following data sensitivity

requirements

* Proficient knowledge of software applications and technical processes within

a given technical discipline (e.g., Cloud, AI, Android, etc.)

* Experience in observability such as white and black box monitoring, service

level objective alerting, and telemetry collection

* Experience with continuous integration and continuous delivery tooling

* Familiarity with container and container orchestration and troubleshooting

common networking technologies and issues

Preferred qualifications, capabilities, and skills

• Experience orchestrating data/compute workflows (e.g., Airflow or AWS

Step Functions).

• Familiarity with Databricks jobs, clusters, and workspace operations

(experience using Python or REST APIs to interact is a plus).

• Infrastructure-as-Code experience; Terraform Enterprise exposure

preferred.

• GitOps and configuration management exposure (e.g., Argo CD/Flux

patterns), and operational readiness automation tied to pull-request workflows.

•Familiarity with OpenTelemetry or similar standards for

metrics/logs/traces instrumentation and correlation.

• AWS certification preferred.

JPMorganChase, one of the oldest financial institutions, offers innovative

financial solutions to millions of consumers, small businesses and many of the

world’s most prominent corporate, institutional and government clients under the

J.P. Morgan and Chase brands. Our history spans over 200 years and today we are

a leader in investment banking, consumer and small business banking, commercial

banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined

based on the role, experience, skill set and location. Those in eligible roles

may receive commission-based pay and/or discretionary incentive compensation,

paid in the form of cash and/or forfeitable equity, awarded in recognition of

individual achievements and contributions. We also offer a range of benefits and

programs to meet employee needs, based on eligibility. These benefits include

comprehensive health care coverage, on-site health and wellness centers, a

retirement savings plan, backup childcare, tuition reimbursement, mental health

support, financial coaching and more. Additional details about total

compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring

to our global workforce are directly linked to our success. We are an equal

opportunity employer and place a high value on diversity and inclusion at our

company. We do not discriminate on the basis of any protected attribute,

including race, religion, color, national origin, gender, sexual orientation,

gender identity, gender expression, age, marital or veteran status, pregnancy or

disability, or any other basis protected under applicable law. We also make

reasonable accommodations for applicants’ and employees’ religious practices and

beliefs, as well as mental health or physical disability needs. Visit our FAQs

[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about

requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including

Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from

finance and risk to human resources and marketing. Our corporate teams are an

essential part of our company, ensuring that we’re setting our businesses,

clients, customers and employees up for success.