Site Reliability Engineer III

There’s nothing more exciting than being at the center of a rapidly growing

field in technology and applying your skillsets to drive innovation and

modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Corporate and

Investment Bank, Payments Technology Team, you will solve complex and broad

business problems with simple and straightforward solutions. Through code and

cloud infrastructure, you will configure, maintain, monitor, and optimize

applications and their associated infrastructure to independently decompose and

iteratively improve on existing solutions. You are a significant contributor to

your team by sharing your knowledge of end-to-end operations, availability,

reliability, and scalability of your application or platform.

Job responsibilities

* Guides and assists others in the areas of building appropriate level designs

and gaining consensus from peers where appropriate, supporting adoption of

site reliability engineering best practices within your team

* Collaborates with other software engineers and teams to design, develop,

test, and implement deployment and reliability approaches using automated

continuous integration and continuous delivery pipelines

* Uses enterprise-authorized AI capabilities within the work environment to

accelerate incident triage, troubleshooting, and post-incident analysis,

validating outputs and handling operational data according to sensitivity and

security requirements.

* Implements infrastructure, configuration, and network as code for the

applications and platforms in your remit

* Collaborates with technical experts, key stakeholders, and team members to

resolve complex problems and proactively address issues using service level

indicators and objectives before they impact customers

* Applies enterprise-authorized AI capabilities within the work environment to

identify patterns in operational signals that indicate reliability risk or

recurring toil, prioritizing reuse-first improvements tied to SLO outcomes.

* Familiar with availability, reliability, scalability, and solutions in their

applications and works with partners to improve these outcomes iteratively

* Proactively recognizes road blocks and identifies improvements to solve

business problems, including exploring new technologies where appropriate

Required qualifications, capabilities, and skills

* Formal training or certification on site reliability engineering concepts and

3+ years applied experience

* Exposure to or hands-on experience in supporting SRE practices for Data

management/migration platforms and products, with familiarity in

on-prem/public cloud infrastructure components such as

Compute(Linux/windows), Storage, Networks and Database.

* Understanding of how to apply SRE fundamentals — including monitoring,

incident response, capacity awareness, and toil identification — with the

ability to define and track relevant SLOs/SLIs.

* Proficient in site reliability culture and principles and familiarity with

how to implement site reliability within an application or platform

* Proficient in at least one programming language or configuration/resource

management tools such as Python, Ansible and Terraform.

* Experience in observability including white and black box monitoring, service

level objective alerting, and telemetry collection using tools such as

Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.

* Experience with platforms and applications hosted on public/private/hybrid

cloud environments, including container orchestration technologies such as

Kubernetes, ECS, and Docker.

* Experience with continuous integration and continuous delivery tools such as

Jenkins, GitLab, or Terraform.

* Familiarity with troubleshooting common networking technologies and issues.

* Experience with continuous integration and continuous delivery tooling

* Familiarity with container and container orchestration and troubleshooting

common networking technologies and issues

Preferred qualifications, capabilities, and skills

* Experience with one or more general-purpose programming languages and/or

automation scripting

* Possess good working understanding of public cloud with AWS Certification as

a plus

* Experience working in banking and payment domains such as: FX Cross Currency,

High and low value payment, SWIFT, Real-time payment, collection, check

clearing, tax payment, partner bank system

* Collaborate well and possess the ability to foster relationships effectively

with diverse groups across geographies

* Ability to multi-task, handling complex requirements and is adaptable

* AWS Certified Developer preferred

JPMorganChase, one of the oldest financial institutions, offers innovative

financial solutions to millions of consumers, small businesses and many of the

world’s most prominent corporate, institutional and government clients under the

J.P. Morgan and Chase brands. Our history spans over 200 years and today we are

a leader in investment banking, consumer and small business banking, commercial

banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined

based on the role, experience, skill set and location. Those in eligible roles

may receive commission-based pay and/or discretionary incentive compensation,

paid in the form of cash and/or forfeitable equity, awarded in recognition of

individual achievements and contributions. We also offer a range of benefits and

programs to meet employee needs, based on eligibility. These benefits include

comprehensive health care coverage, on-site health and wellness centers, a

retirement savings plan, backup childcare, tuition reimbursement, mental health

support, financial coaching and more. Additional details about total

compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring

to our global workforce are directly linked to our success. We are an equal

opportunity employer and place a high value on diversity and inclusion at our

company. We do not discriminate on the basis of any protected attribute,

including race, religion, color, national origin, gender, sexual orientation,

gender identity, gender expression, age, marital or veteran status, pregnancy or

disability, or any other basis protected under applicable law. We also make

reasonable accommodations for applicants’ and employees’ religious practices and

beliefs, as well as mental health or physical disability needs. Visit our FAQs

[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about

requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including

Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking,

markets, securities services and payments. Corporations, governments and

institutions throughout the world entrust us with their business in more than

100 countries. The Commercial & Investment Bank provides strategic advice,

raises capital, manages risk and extends liquidity in markets around the world.