About the role
What will you do at JPMorganChase?
There’s nothing more exciting than being at the center of a rapidly growing
field in technology and applying your skillsets to drive innovation and
modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Corporate
Technology, Risk technology team, you will solve complex and broad business
problems with simple and straightforward solutions. Through code and cloud
infrastructure, you will configure, maintain, monitor, and optimize applications
and their associated infrastructure to independently decompose and iteratively
improve on existing solutions. You are a significant contributor to your team by
sharing your knowledge of end-to-end operations, availability, reliability, and
scalability of your application or platform.
Job Responsibilities
* Guides and assists others in the areas of building appropriate level designs
and gaining consensus from peers where appropriate, supporting adoption of
site reliability engineering best practices within your team
* Collaborates with other software engineers and teams to design, develop,
test, and implement deployment and reliability approaches using automated
continuous integration and continuous delivery pipelines
* Uses enterprise-authorized AI capabilities within the work environment to
accelerate incident triage, troubleshooting, and post-incident analysis,
validating outputs and handling operational data according to sensitivity and
security requirements.
* Implements infrastructure, configuration, and network as code for the
applications and platforms in your remit
* Collaborates with technical experts, key stakeholders, and team members to
resolve complex problems and proactively address issues using service level
indicators and objectives before they impact customers
* Applies enterprise-authorized AI capabilities within the work environment to
identify patterns in operational signals that indicate reliability risk or
recurring toil, prioritizing reuse-first improvements tied to SLO outcomes.
* Familiar with availability, reliability, scalability, and solutions in their
applications and works with partners to improve these outcomes iteratively
* Proactively recognizes road blocks and identifies improvements to solve
business problems, including exploring new technologies where appropriate.
Required qualifications, capabilities, and skills
* Formal training or certification on site reliability engineering concepts and
3+ years applied experience ( NAMR/APAC – India/ LATAM/ Hong Kong)
* Proficient in site reliability culture and principles and familiarity with
how to implement site reliability within an application or platform
* Proficient in at least one programming language such as Python, Java/Spring
Boot, and . Net
* Working knowledge of using enterprise-authorized AI capabilities within the
work environment to support SRE workflows with strong validation habits and
awareness of data sensitivity
* Ability to validate AI-assisted operational recommendations before applying
changes, escalating when uncertain and following data sensitivity
requirements
* Proficient knowledge of software applications and technical processes within
a given technical discipline (e.g., Cloud, AI, Android, etc.)
* Experience in observability such as white and black box monitoring, service
level objective alerting, and telemetry collection
* Experience with continuous integration and continuous delivery tooling
* Familiarity with container and container orchestration and troubleshooting
common networking technologies and issues
Preferred qualifications, capabilities, and skills
* Proficient in at least one programming language such as Python, Java/Spring
Boot, and . Net
* Proficient knowledge of software applications and technical processes within
a given technical discipline (e.g., Cloud, artificial intelligence, Android,
etc.)
* Experience in observability such as white and black box monitoring, service
level objective alerting, and telemetry collection using tools such as
Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
* Experience with continuous integration and continuous delivery tools like
Jenkins, GitLab, or Terraform
* Familiarity with container and container orchestration such as ECS,
Kubernetes, and Docker
JPMorganChase, one of the oldest financial institutions, offers innovative
financial solutions to millions of consumers, small businesses and many of the
world’s most prominent corporate, institutional and government clients under the
J.P. Morgan and Chase brands. Our history spans over 200 years and today we are
a leader in investment banking, consumer and small business banking, commercial
banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined
based on the role, experience, skill set and location. Those in eligible roles
may receive commission-based pay and/or discretionary incentive compensation,
paid in the form of cash and/or forfeitable equity, awarded in recognition of
individual achievements and contributions. We also offer a range of benefits and
programs to meet employee needs, based on eligibility. These benefits include
comprehensive health care coverage, on-site health and wellness centers, a
retirement savings plan, backup childcare, tuition reimbursement, mental health
support, financial coaching and more. Additional details about total
compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including
Disability/Veterans
Our professionals in our Corporate Functions cover a diverse range of areas from
finance and risk to human resources and marketing. Our corporate teams are an
essential part of our company, ensuring that we’re setting our businesses,
clients, customers and employees up for success.
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