Salesforce CRM Software Engineer III

We have an exciting and rewarding opportunity for you to take your software

engineering career to the next level.

As a Software Engineer III at JPMorganChase within Consumer and Community

Banking, you serve as a seasoned member of an agile team to design and deliver

trusted market-leading technology products in a secure, stable, and scalable

way. You are responsible for carrying out critical technology solutions across

multiple technical areas within various business functions in support of the

firm’s business objectives.

Job Responsibilities

• Executes software solutions, design, development, and technical

troubleshooting with ability to think beyond routine or conventional approaches

to build solutions or break down technical problems

• Creates secure and high-quality production code and maintains algorithms that

run synchronously with appropriate systems

• Produces architecture and design artifacts for complex applications while

being accountable for ensuring design constraints are met by software code

development

* Leverages enterprise-authorized AI coding assist tools within the work

environment to improve code quality, delivery speed, and productivity across

complex deliverables (e.g., code generation/refactoring, unit test creation,

documentation), while validating outputs through peer review, automated

testing, and secure coding standards; contributes learnings and reusable

patterns to improve broader team effectiveness.

* Applies knowledge of tools within the Software Development Life Cycle

toolchain, including enterprise-authorized AI-assisted development and

automation capabilities, to improve the value realized by automation.

• Gathers, analyzes, synthesizes, and develops visualizations and reporting

from large, diverse data sets in service of continuous improvement of

software applications and systems

• Proactively identifies hidden problems and patterns in data and uses these

insights to drive improvements to coding hygiene and system architecture

• Contributes to software engineering communities of practice and events that

explore new and emerging technologies

• Adds to team culture of diversity, equity, inclusion, and respect

• Leverages AI-assisted tools and techniques throughout the SDLC (design,

implementation, testing) to improve code quality, test coverage, and

developer productivity, while adhering to firmwide risk, security, and

compliance standards

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years

applied experience of Salesforce development Experience

• Strong hands-on experience in Salesforce developing, debugging, and

maintaining code in a large corporate environment

• In depth knowledge of apex programming language and limitations.

• Solid understanding of building Salesforce Lightning UI, LWC

• Solid understanding of Salesforce Lightning Connect to call external API

• Development and understanding of connectivity solutions, REST API, Messaging

and Data transfers.

• Good understanding of OAUTH2, Caching, Future calls, outlook integration, open

cti and salesforce features.

• Ability to develop reports, dashboards, and processes to continuously monitor

data quality and integrity

* Hands-on experience using enterprise-authorized AI-assisted software

development tools within the work environment (e.g., for coding, test

creation, troubleshooting, or documentation) with demonstrated ability to

critically evaluate, validate, and refine AI-generated outputs for

correctness, performance, and security.

* Understanding of responsible AI use in engineering workflows, including data

sensitivity considerations, secure handling of inputs/outputs, and adherence

to resiliency and security expectations; ability to guide peers on safe and

effective usage within team practices.

• Ability to interpret system / business requirements and prepare

specification and design document

• An understanding of the sales process to better align changes to the CRM

platform

• Overall knowledge of the Software Development Life Cycle

• Solid understanding of agile methodologies such as CI/CD, Application

Resiliency, and Security

• Demonstrated knowledge of software applications and technical processes

within a technical discipline (e.g., cloud, artificial intelligence, machine

learning, mobile, etc.)

• Experience using AI-assisted development and testing tools (e.g., for code

generation, code review, test case creation, and defect analysis) as part of

the Salesforce SDLC

Preferred qualifications, capabilities, and skills

• Salesforce certifications

• Familiarity with modern front-end technologies

• Exposure to cloud technologies

• Experience designing or integrating AI-driven features within Salesforce to

enhance CRM capabilities

Chase is a leading financial services firm, helping nearly half of America’s

households and small businesses achieve their financial goals through a broad

range of financial products. Our mission is to create engaged, lifelong

relationships and put our customers at the heart of everything we do. We also

help small businesses, nonprofits and cities grow, delivering solutions to solve

all their financial needs.

We offer a competitive total rewards package including base salary determined

based on the role, experience, skill set and location. Those in eligible roles

may receive commission-based pay and/or discretionary incentive compensation,

paid in the form of cash and/or forfeitable equity, awarded in recognition of

individual achievements and contributions. We also offer a range of benefits

and programs to meet employee needs, based on eligibility. These benefits

include comprehensive health care coverage, on-site health and wellness centers,

a retirement savings plan, backup childcare, tuition reimbursement, mental

health support, financial coaching and more. Additional details about total

compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring

to our global workforce are directly linked to our success. We are an equal

opportunity employer and place a high value on diversity and inclusion at our

company. We do not discriminate on the basis of any protected attribute,

including race, religion, color, national origin, gender, sexual orientation,

gender identity, gender expression, age, marital or veteran status, pregnancy or

disability, or any other basis protected under applicable law. We also make

reasonable accommodations for applicants’ and employees’ religious practices and

beliefs, as well as mental health or physical disability needs. Visit our FAQs

[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about

requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a

range of financial services, including personal banking, credit cards,

mortgages, auto financing, investment advice, small business loans and payment

processing. We’re proud to lead the U.S. in credit card sales and deposit growth

and have the most-used digital solutions – all while ranking first in customer

satisfaction.