About the role

What will you do at JPMorganChase?

Help turn generative AI into an everyday advantage for treasury professionals.

In this role, you will

shape how clients interact with cash forecasting and
analytics through a natural, conversational experience. You will partner closely
with product, data science, engineering, design, and control functions to
deliver an assistant that is trustworthy, accurate, and easy to use. If you
enjoy building from ambiguity, shipping iteratively, and sweating the details of
user trust, this role is for you.
As a Product Manager in Payments Data & Analytics, you will own the
conversational assistant experience for Cash Flow Intelligence, enabling clients
to ask questions, refine queries, and complete analytical tasks using plain
language. You will translate real client workflows into clear product
requirements, define how the assistant should behave, and guide launches that
make complex analytics feel effortless. You will work across partners to ensure
responses are accurate, explainable, and appropriately governed for an
enterprise banking environment.
Job responsibilities
* Own end-to-end product management for the Cash Flow Intelligence assistant,
from concept and design through iterative build, validation, and production
delivery
* Define and maintain the product roadmap, translating client needs and
capability gaps into a sequenced, prioritized backlog
* Specify assistant behavior, including supported questions and actions, when
confirmation is required, and how quality is measured
* Partner with data science and engineering to shape retrieval, grounding, and
evaluation approaches that keep responses accurate and explainable
* Establish guardrails with legal, risk, and compliance, including access
controls, appropriate disclosures, and clear boundaries between analytics
support and advice
* Lead cross-functional delivery across product, engineering, data science,
design, and control partners, aligning on scope, acceptance criteria, and
release readiness
* Produce high-quality documentation including product requirements, behavior
specifications, evaluation criteria, and decision logs
* Drive sprint-level execution using agile practices, including backlog
grooming, sprint planning, and removing delivery blockers
* Define, track, and improve success metrics such as task completion, answer
accuracy, adoption and retention, latency, and user trust feedback
* Communicate product status, trade-offs, and strategic decisions clearly to
senior leaders and partner teams
Required qualifications, capabilities and skills
* 5+ years of product management experience in a complex, cross-functional
environment with successful product delivery outcomes
* Demonstrated ability to translate ambiguous problem spaces into structured
product definitions and clear requirements
* Strong agile delivery experience, including managing backlogs, running sprint
rituals, and making prioritization decisions under pressure
* Proven ability to work across business, technology, legal, risk, and
compliance stakeholders to deliver and launch capabilities
* Excellent written and verbal communication skills, with the ability to write
for both senior audiences and technical partners
* Bachelor’s degree in a quantitative, technical, or business discipline
Preferred qualifications, capabilities and skills
* Experience building conversational or large-language-model-powered products,
including retrieval-augmented generation, grounding, evaluation, and managing
hallucination risk
* Experience in financial services, payments, or enterprise treasury
technology, with familiarity in cash positioning and analytics workflows
* Exposure to artificial intelligence and machine learning product development,
including measurement and continuous quality improvement
* Experience with data-heavy analytics products, dashboards, or query
interfaces from a product or implementation perspective
* Technical fluency (for example, Python or SQL) sufficient to validate outputs
and partner credibly with engineering teams
JPMorganChase, one of the oldest financial institutions, offers innovative
financial solutions to millions of consumers, small businesses and many of the
world’s most prominent corporate, institutional and government clients under the
J.P. Morgan and Chase brands. Our history spans over 200 years and today we are
a leader in investment banking, consumer and small business banking, commercial
banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined
based on the role, experience, skill set and location. Those in eligible roles
may receive commission-based pay and/or discretionary incentive compensation,
paid in the form of cash and/or forfeitable equity, awarded in recognition of
individual achievements and contributions. We also offer a range of benefits and
programs to meet employee needs, based on eligibility. These benefits include
comprehensive health care coverage, on-site health and wellness centers, a
retirement savings plan, backup childcare, tuition reimbursement, mental health
support, financial coaching and more. Additional details about total
compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including
Disability/Veterans
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables
organizations of all sizes to execute transactions efficiently and securely,
transforming the movement of information, money, and assets. The team of experts
tackles complex challenges at every stage of the payment lifecycle. And their
industry-leading solutions facilitate seamless transactions across borders,
industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P.
Morgan Payments business is the largest processor of USD payments, with a daily
transaction volume of $10 trillion.

Which skills does this role require?

Product managementGenerative AIConversational AIAgile methodologyData scienceTreasury technologyCash flow intelligenceProduct roadmapStakeholder managementRisk managementComplianceProduct ManagerCash Flow IntelligenceData ScienceAgileBacklog GroomingSprint PlanningRisk ManagementEnterprise BankingConversational AssistantProduct RoadmapCross-functional LeadershipUser TrustLatencyCommercial BankingLLMsProduct Strategy

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