DevOps AWS Software Engineer III

We have an exciting and rewarding opportunity for you to take your software

engineering career to the next level.

As a Software Engineer III at JPMorganChase within the Consumer and community

Banking, you will help build, operate, and scale AWS-based production

environments (with a focus on EKS/ECS), support secure edge delivery via Akamai,

and enable the deployment and ongoing operation of AI enabled

services/workflows. You will be a key contributor to reliability, observability,

automation, and operational excellence.

Job Responsibilities

* Executes software solutions, design, development, and technical

troubleshooting with ability to think beyond routine or conventional

approaches to build solutions or breakdown technical problems

* Manage, scale, and troubleshoot AWS infrastructure, focusing on containerized

workloads running on EKS and ECS. Provision and maintain infrastructure using

Terraform to ensure repeatable, standards-based deployments across

environments. Support and improve CI/CD pipelines for application and

AI-enabled feature releases (deployment automation, rollback support, and

environment promotion). Collaborate with engineering teams to implement

operational best practices (health checks, readiness, scaling, and resiliency

patterns).

* Leverages enterprise-authorized AI coding assist tools within the work

environment to improve code quality, delivery speed, and productivity across

complex deliverables (e.g., code generation/refactoring, unit test creation,

documentation), while validating outputs through peer review, automated

testing, and secure coding standards; contributes learnings and reusable

patterns to improve broader team effectiveness.

* Applies knowledge of tools within the Software Development Life Cycle

toolchain, including enterprise-authorized AI-assisted development and

automation capabilities, to improve the value realized by automation.

* Administer and optimize Akamai CDN configurations for performance, caching,

and edge troubleshooting. Implement and maintain Akamai Client Side

Protection (CSP) configurations and support web security controls to reduce

client-side threats (e.g., XSS/data exfiltration). Support certificate

lifecycle activities (CSR generation, SAN/hostname validation, chain

deployment, renewal coordination) and schedule changes to minimize downtime.

Follow secure operational practices around secrets handling, access controls,

and vulnerability remediation coordination

* Build and maintain dashboards and alerts using tools such as Splunk and

metrics-based monitoring to improve early detection and reduce false

positives. Participate in incident response: triage, escalation, mitigation,

stakeholder updates, and post-incident follow-ups. Contribute to root cause

analysis (RCA) and implement preventative fixes to reduce recurrence. Create

and maintain operational documentation (runbooks, SOPs, on-call playbooks).

* Support change management: peer reviews, risk awareness, pre/post checks, and

safe execution during maintenance windows. Working knowledge of incident and

change management practices (ITSM mindset, clear comms, disciplined

execution).

Required qualifications, capabilities, and skills

* Formal training or certification on software engineering concepts and 3+

years applied experience.

* Hands-on experience with AWS and container platforms (EKS and/or ECS).

* Experience using Terraform (or comparable IaC) for provisioning and managing

infrastructure.

Strong troubleshooting skills across Linux, networking fundamentals, and

application/runtime behaviors.

Working knowledge of incident and change management practices (ITSM mindset,

clear comms, disciplined execution).

Scripting/automation experience (e.g., Bash, Python, Perl) and CI/CD tooling

exposure.

* Hands-on experience using enterprise-authorized AI-assisted software

development tools within the work environment (e.g., for coding, test

creation, troubleshooting, or documentation) with demonstrated ability to

critically evaluate, validate, and refine AI-generated outputs for

correctness, performance, and security.

* Understanding of responsible AI use in engineering workflows, including data

sensitivity considerations, secure handling of inputs/outputs, and adherence

to resiliency and security expectations; ability to guide peers on safe and

effective usage within team practices.

* Solid understanding of agile methodologies such as CI/CD, Application

Resiliency, and Security

Preferred qualifications, capabilities, and skills

* Hands-on practical experience delivering system design, application

development, testing, and operational stability

* Experience with Splunk (search, dashboards, alert tuning, log onboarding).

* Hands-on experience with Akamai (CDN configs, caching strategy, edge

troubleshooting) and CSP implementation.

* Proficiency in automation and continuous delivery methods

* Familiarity with operating AI-enabled services or pipelines, including

basic concepts around model/service rollouts and monitoring.

* AWS certification(s) (Cloud Practitioner or higher).

Chase is a leading financial services firm, helping nearly half of America’s

households and small businesses achieve their financial goals through a broad

range of financial products. Our mission is to create engaged, lifelong

relationships and put our customers at the heart of everything we do. We also

help small businesses, nonprofits and cities grow, delivering solutions to solve

all their financial needs.

We offer a competitive total rewards package including base salary determined

based on the role, experience, skill set and location. Those in eligible roles

may receive commission-based pay and/or discretionary incentive compensation,

paid in the form of cash and/or forfeitable equity, awarded in recognition of

individual achievements and contributions. We also offer a range of benefits

and programs to meet employee needs, based on eligibility. These benefits

include comprehensive health care coverage, on-site health and wellness centers,

a retirement savings plan, backup childcare, tuition reimbursement, mental

health support, financial coaching and more. Additional details about total

compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring

to our global workforce are directly linked to our success. We are an equal

opportunity employer and place a high value on diversity and inclusion at our

company. We do not discriminate on the basis of any protected attribute,

including race, religion, color, national origin, gender, sexual orientation,

gender identity, gender expression, age, marital or veteran status, pregnancy or

disability, or any other basis protected under applicable law. We also make

reasonable accommodations for applicants’ and employees’ religious practices and

beliefs, as well as mental health or physical disability needs. Visit our FAQs

[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about

requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a

range of financial services, including personal banking, credit cards,

mortgages, auto financing, investment advice, small business loans and payment

processing. We’re proud to lead the U.S. in credit card sales and deposit growth

and have the most-used digital solutions – all while ranking first in customer

satisfaction.