About the role
What will you do at IHG Hotels & Resorts?
The Senior IT Infrastructure Engineer is responsible for the design,
engineering, implementation, deployment, documentation, testing, and ongoing
capacity planning of infrastructure solutions, such as hardware, software, and
systems configuration solutions.
The individual in this role is expected to think strategically, drive long-term
infrastructure improvements, influence technical roadmap decisions, and handle
critical, company-wide outages. A key responsibility involves serving as
a mentor and coach, where they guide our junior engineers through direct
training and technical leadership.
Your Day to Day
* System Reliability & Architecture: Design, build, and maintain highly
available and scalable distributed systems. Define Service Level Indicators
(SLIs) and Service Level Objectives (SLOs) to measure and ensure system
health.
* Release Engineering & CI/CD Pipelines: Architect and optimize end-to-end
CI/CD pipelines to ensure rapid, safe, and repeatable software delivery.
* Automation & Engineering: Reduce manual, repetitive work by writing code and
automation scripts using languages like Python, PowerShell, or Java to
improve efficiency and system reliability.
* Advanced Problem Solving: Exceptional analytical skills with the ability
to correlate and troubleshoot complex issues across diverse platforms. This
individual serves as the final point of escalation for high-impact technical
challenges, utilizing command-line mastery and interactive shells to resolve
deep-system anomalies.
* Infrastructure & Platform Engineering: Serve as the technical lead for hybrid
infrastructure, managing the full lifecycle of on-prem and cloud-based
resources.
* Monitoring & Observability: Develop the strategic roadmap for monitoring and
observability across the hybrid environment.
* Capacity Planning & Performance: Analyze system resource usage to forecast
and manage capacity, ensuring systems handle traffic growth.
* Mentorship & Leadership: Mentor junior team members, conduct code reviews,
and promote SRE best practices across the organization.
* Security & Compliance: Maintain a high-security baseline for all platform
services, ensuring compliance with SOC 2, PCI-DSS, or CIS Benchmarks where
applicable. Conduct regular security audits, manage encryption protocols, and
ensure all infrastructure follows the principle of least privilege.
What We Need from You
* Deep expertise and hands-on experience in multiple domains: Operating Systems
(Windows and Linux), Enterprise storage, Backup (Veeam /Other solutions),
Virtualization (Nutanix), hyper-converged systems, networking and cloud
platforms (AWS, GCP). Strong proficiency in Networking fundamentals (TCP/IP,
routing, DNS, VPN, SMTP)
* Experience in Security practices (SSL/TLS, SSH, encryption, LDAP).
Experience in implementing configuration management tools (Chef, Ansible).
Design and build experience in orchestration using Cloudbolt / Rundeck.
* Expertise in building and maintaining code-driven infrastructure using
Terraform for provisioning, combined with Python, Shell, and PowerShell for
advanced scripting and operational automation.
* Experience evaluating and integrating AI-driven tools into existing IT
infrastructure workflows to optimize operational efficiency and enhance
automated processes.
* Proven ability to lead infrastructure projects from design through
deployment.
* Experience building and managing physical infrastructure in on-prem or hybrid
environments. Experience providing technical guidance to external vendors and
partners.
* Ability to communicate complex technical concepts to both technical and
non-technical audiences. Excellent skills in communication, documentation,
and mentoring others.
* Create and update technical documentation, standards, and procedures to
support consistency and knowledge sharing.
* Industry certifications such as Microsoft, Redhat, Nutanix, VMware, Backup /
Storage solution / Cisco, or security-related credentials are a plus.
Travel - limited 10%
Location - Our hybrid work structure is an expectation of three (3) days a week
in the ATLANTA office. This expectation may be adjusted with the changing needs
of the business.
#LI-ZY1
Which skills does this role require?
Make your next move
Build a shortlist and prepare
Identify the requirements you can demonstrate, then choose examples from your work to discuss with the hiring team.
- Build a focused shortlist before you applyCompare role requirements with your experience and give each application a clear reason.
- Platform engineering jobsCompare current openings and review what to look for in this role.
- Practice explaining your experience in an interviewRehearse your answers before meeting the hiring team.
Other roles to compare
Review the responsibilities and requirements before adding an opening to your shortlist.
Senior Infrastructure Engineer - Data Protection
USAA · Tampa, Florida, United States
Senior Infrastructure Security Engineer
A-Gas · Rhome, Texas, United States
Security Engineer - Infrastructure Security
Figure · San Jose, California, United States
Software Engineer, Infrastructure Services (Data Plane)
Apple · California, United States
Infrastructure Engineer I - Data Protection
USAA · Tampa, Florida, United States
Senior Machine Learning Engineer - ML Training Infrastructure
General Motors · Sunnyvale, California, United States
Role information can change. Confirm current details on the original application page.
