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IHG Hotels & Resorts

engineering opportunity

Senior Engineer, IT Infrastructure Engineering (Data Center)

Design, implement, and maintain highly available hybrid infrastructure solutions while driving long-term technical roadmaps. The role involves automating operational workflows, managing system reliability, and mentoring junior engineers.

Atlanta, Georgia, United StateshybridFULL_TIME

Posted

About the role

What will you do at IHG Hotels & Resorts?

The Senior IT Infrastructure Engineer is responsible for the design,

engineering, implementation, deployment, documentation, testing, and ongoing

capacity planning of infrastructure solutions, such as hardware, software, and

systems configuration solutions.

The individual in this role is expected to think strategically, drive long-term

infrastructure improvements, influence technical roadmap decisions, and handle

critical, company-wide outages. A key responsibility involves serving as

a mentor and coach, where they guide our junior engineers through direct

training and technical leadership.

Your Day to Day

* System Reliability & Architecture: Design, build, and maintain highly

available and scalable distributed systems. Define Service Level Indicators

(SLIs) and Service Level Objectives (SLOs) to measure and ensure system

health.

* Release Engineering & CI/CD Pipelines: Architect and optimize end-to-end

CI/CD pipelines to ensure rapid, safe, and repeatable software delivery.

* Automation & Engineering: Reduce manual, repetitive work by writing code and

automation scripts using languages like Python, PowerShell, or Java to

improve efficiency and system reliability.

* Advanced Problem Solving: Exceptional analytical skills with the ability

to correlate and troubleshoot complex issues across diverse platforms. This

individual serves as the final point of escalation for high-impact technical

challenges, utilizing command-line mastery and interactive shells to resolve

deep-system anomalies.

* Infrastructure & Platform Engineering: Serve as the technical lead for hybrid

infrastructure, managing the full lifecycle of on-prem and cloud-based

resources.

* Monitoring & Observability: Develop the strategic roadmap for monitoring and

observability across the hybrid environment.

* Capacity Planning & Performance: Analyze system resource usage to forecast

and manage capacity, ensuring systems handle traffic growth.

* Mentorship & Leadership: Mentor junior team members, conduct code reviews,

and promote SRE best practices across the organization.

* Security & Compliance: Maintain a high-security baseline for all platform

services, ensuring compliance with SOC 2, PCI-DSS, or CIS Benchmarks where

applicable. Conduct regular security audits, manage encryption protocols, and

ensure all infrastructure follows the principle of least privilege.

What We Need from You

* Deep expertise and hands-on experience in multiple domains: Operating Systems

(Windows and Linux), Enterprise storage, Backup (Veeam /Other solutions),

Virtualization (Nutanix), hyper-converged systems, networking and cloud

platforms (AWS, GCP). Strong proficiency in Networking fundamentals (TCP/IP,

routing, DNS, VPN, SMTP)

* Experience in Security practices (SSL/TLS, SSH, encryption, LDAP).

Experience in implementing configuration management tools (Chef, Ansible).

Design and build experience in orchestration using Cloudbolt / Rundeck.

* Expertise in building and maintaining code-driven infrastructure using

Terraform for provisioning, combined with Python, Shell, and PowerShell for

advanced scripting and operational automation.

* Experience evaluating and integrating AI-driven tools into existing IT

infrastructure workflows to optimize operational efficiency and enhance

automated processes.

* Proven ability to lead infrastructure projects from design through

deployment.

* Experience building and managing physical infrastructure in on-prem or hybrid

environments. Experience providing technical guidance to external vendors and

partners.

* Ability to communicate complex technical concepts to both technical and

non-technical audiences. Excellent skills in communication, documentation,

and mentoring others.

* Create and update technical documentation, standards, and procedures to

support consistency and knowledge sharing.

* Industry certifications such as Microsoft, Redhat, Nutanix, VMware, Backup /

Storage solution / Cisco, or security-related credentials are a plus.

Travel - limited 10%

Location - Our hybrid work structure is an expectation of three (3) days a week

in the ATLANTA office. This expectation may be adjusted with the changing needs

of the business.

#LI-ZY1

Which skills does this role require?

Infrastructure EngineeringCI/CD PipelinesPythonTerraformNutanixAWSGCPWindows ServerLinuxPowerShellAnsibleNetworkingCapacity PlanningSRE Best PracticesSecurity ComplianceVirtualizationData CenterSRESLISLOCI/CDJavaChefCloudboltRundeckTCP/IPDNSVPNSMTPSSL/TLSSSHLDAPSOC 2PCI-DSSCIS BenchmarksVeeamMicrosoft CertificationRedhat CertificationVMwareProduct Strategy

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